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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Woven Ottoman Tray is rated 4.8 out of 5 by 182.
Rated 5 out of 5 by from WOW!!! This tray is stunning. It looks very expensive and impressive. So happy with the purchase.
Date published: 2020-05-07
Rated 5 out of 5 by from Great purchase! This is a great tray, substantial in size. Make sure you measure your destination for it before you order. Quality craftsmanship. Excellent purchase.
Date published: 2020-03-01
Rated 5 out of 5 by from High-end tray for a home Very nice tray. I placed this on my living room coffee table, arranging many pots on there for decor. The tray tightened up the look, and it looks much better. It is a very high-end tray that belongs in a luxury hotel (without looking too bulky in a home). Highly recommend!
Date published: 2020-02-14
Rated 5 out of 5 by from Decorative Tray Love the tray. It is the perfect size and adds a lot to my space. Very happy with it. I purchased another tray from RH (3x the price) because I wasn't sure which one I would like best but decided on the one from Ballard. It really looks great and love the fact that it was a lot less expensive.
Date published: 2020-01-26
Rated 5 out of 5 by from Excellent quality High quality. Looks as advertised. It is big. Would love to have other size options as well but really like this tray
Date published: 2020-01-05
Rated 5 out of 5 by from I love this large woven coffee table tray. Love it. It is big but looks great on my coffee table. Great quality and I've gotten a lot of compliments on it. Unique.
Date published: 2019-12-11
Rated 5 out of 5 by from Highly recommend This tray is perfection at its best! Outstanding structure. It is substantial and so worth it.
Date published: 2019-09-12
Rated 5 out of 5 by from Tray is beautiful. Natural color blends well with dark squared off coffee table. Just perfect in my den.
Date published: 2019-08-30
Rated 5 out of 5 by from Perfect Tray for a coffee table ottoman. This tray adds an elegant touch to a Ottoman coffee table. I love the fact that it is large to allow items to be displayed while my husband has his feet up watching TV!
Date published: 2019-08-18
Rated 5 out of 5 by from Love my Round woven ottoman tray! Beautiful piece! Great quality! Love this piece on my round ottoman
Date published: 2019-08-10
Rated 5 out of 5 by from Perfect for my ottoman Beautiful tray. Works perfectly on my family room ottoman.
Date published: 2019-08-05
Rated 5 out of 5 by from Love Ballards The tray is beautiful unfortunately it was too big for my coffee table it is very large and i didnt measure . I ordered the 24" tray.
Date published: 2019-08-04
Rated 5 out of 5 by from Woven decorative tray Tray is beautiful. Natural color blends well with dark squared off coffee table. Just perfect in my den.
Date published: 2019-07-30
Rated 5 out of 5 by from great buy I actually use this tray for family gatherings....I fill it with appetizers and it has become our party tray......when not in use, it rests on my dining room table in display..... everyone loves it!!
Date published: 2019-07-22
Rated 5 out of 5 by from Sturdy Beautiful tray very sturdy , sits on top of my round black coffee table
Date published: 2019-07-17
Rated 5 out of 5 by from Just What I Wanted I am really happy with this tray, It arrived quickly, was in perfect shape, and looks just like it did on the Ballard Site.
Date published: 2019-06-27
Rated 5 out of 5 by from Gorgeous! I bought this to use on top of my large square ottoman, and it’s perfect in size and style!
Date published: 2019-06-03
Rated 5 out of 5 by from Awesome coffee table tray This tray is really large and very well made; a bit expensive but not for the quality. It fits a bit large over my table but I think it's perfect...what do you think?
Date published: 2019-05-26
Rated 5 out of 5 by from Love it! Perfect for a fabric ottoman! Great price for a quality tray. I love the firm base to place a drink on without worrying about it tipping over.
Date published: 2019-05-24
Rated 5 out of 5 by from Wonderful tray! I bought this tray to place over my 32 inch fire bowl so that during the day, when the fire bowl is not lit, it can double as a coffee table. It fits and looks great. It is study enough to hold plates, glasses, wine bottles, and food. Love it and it's perfect for the use I intended.
Date published: 2019-05-11
Rated 5 out of 5 by from Just Beautiful I bought this tray a few months ago. This is just beautiful. It is well made. I would definitely recommend.
Date published: 2019-04-13
Rated 5 out of 5 by from Awesome tray This tray is a perfect tray for my ottoman . Very well made and stylish. Love it
Date published: 2019-03-26
Rated 5 out of 5 by from Perfect on my Ottoman! I was afraid this tray was going to be too big but it is perfect. Room for all folks on sofa to safely place drinks,snacks, magazines, etc. It is very sturdy even on the over-stuffed ottoman!
Date published: 2018-12-16
Rated 5 out of 5 by from Perfect! This tray is as shown. It is large, works well on my coffee table. I love it. Highly recommend!
Date published: 2018-08-09
Rated 5 out of 5 by from Love it! This woven tray is perfect for my 44” round, glass-top coffee table. Well made and sturdy. Packaged well for shipping. A good purchase.
Date published: 2018-07-05
Rated 5 out of 5 by from Just perfect The tray arrived this morning and it's a beautiful complement to everything else I have from Ballard. Timeless style and good quality.....my Ballard pieces move so well from house to house. I know I'll have this tray for a long time.
Date published: 2018-05-09
Rated 5 out of 5 by from AWESOME LOOKING TRAY This woven tray looks better in person, than it does in the catalog or online. Thanks Ballards Design!!
Date published: 2018-03-05
Rated 5 out of 5 by from Such a beautiful tray! This is the perfect large tray perfect for my ottoman, I love it, very well made
Date published: 2018-03-05
Rated 5 out of 5 by from Better than expected The tray is much nicer than it appears in the pictures online. It’s a much warmer brown tone than the pictures and doesn’t look as contemporary as I was afraid it might. I’m using it on top of a skirted BD 30” table and it is perfection!
Date published: 2018-01-12
Rated 5 out of 5 by from Beautiful and sturdy - just as pictured Love the look of this and it's of high quality contruction! Very pleased with my purchase of this tray.
Date published: 2017-03-20
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Product:AS167-Woven Ottoman Tray