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Ballard Designs
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Woven Baskets

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Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our White Glove Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home white glove service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.


Express Delivery Charges (for orders under 10 lbs.)
  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.


*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.
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Woven Baskets is rated 4.2 out of 5 by 22.
Rated 5 out of 5 by from Stylish basket I didn't think this basket was going to be large enough when I received it but it worked perfectly for holding blankets in my family room. Nice addition.
Date published: 2013-05-22
Rated 5 out of 5 by from wonderful! The color is great, and the size is perfect ... and so sturdy!
Date published: 2013-05-07
Rated 5 out of 5 by from love a good basket! I originally ordered this basket to display on the bottom of my BD Grand Tour Etagere, and it fit perfectly! I like it so much, I ordered 3 more to display in my media cabinet
Date published: 2012-10-08
Rated 5 out of 5 by from wonderful These are perfect baskets for magazines, books, linens...very sturdy and attractive, too.
Date published: 2012-09-21
Rated 4 out of 5 by from Good quality They're baskets. They look good with the table and don't shed basket weave. So, I give them a 4!
Date published: 2015-06-22
Rated 4 out of 5 by from Decent These baskets are not top of the line, but they are also very affordable. They do the job.
Date published: 2013-09-05
Rated 4 out of 5 by from Great product. Slow service. The baskets I ordered were the only ones the size I needed that I could find online or in stores. They are being used in the center of a small media center converted to a dresser to create some center drawers. Works great and I am very pleased with how it turned out. One of them has a slight flaw in the weave but hot glue and putting it to the back has fixed that. Not worth trying to return for exchange especially considering how long I waited to receive them. I had to wait almost 3 months to receive the baskets. There was no indication at checkout that said they would be delayed. They were delayed 3 times. In fact the third time was an email that said I had to call to keep the order or they would cancel it. Irony is that the baskets arrived about 2 weeks after that. I was told that a wait like this is not normal but I have to say that it wasn't a good first impression. Had I been able to find other baskets in the dimensions of the space I was putting them, I would have moved on to purchase elsewhere.
Date published: 2013-04-18
Rated 4 out of 5 by from great baskets, but were too large for my space! Love these baskets, but they were just a bit toooo large for my cabinet. I guess it is because of the weave of the baskets. But, they are nice quality and I am using them in another place instead.
Date published: 2012-09-21
Rated 4 out of 5 by from Nice baskets The two baskets I bought were a good size for shoes and other misc. I added small chalkboards to each for content id, and the baskets weave worked well to add these with twine. I have come to expect fantastic items from Ballards, so to say I was a little disappointed with the weight/sturdiness needs to be taken from that standpoint.
Date published: 2012-08-10
Rated 4 out of 5 by from well made My house has little storage so I got these baskets for the bottom shelf of a bookcase to hold candle sticks etc for the dining room table. They are handsome and fit beautifully.
Date published: 2012-08-09
Rated 3 out of 5 by from Nice baskets I love the look of these baskets but worry that they won't last too long. They would be great to be used in a place that you wouldn't use them everyday. I have them on the bottom shelf of the Durham coffee table and have put our kids toys in there. They are fine for now but I think with some wear and tear, they will end up unwinding. You can actually see that the woven part becomes loose either in the top or bottom. AGain, love Ballard and I bought these because they go so well with the coffee table.
Date published: 2013-11-15
Rated 3 out of 5 by from Wrong size I ordered this basket along with the 4-shelf tower bookcase. I didn't notice that the baskets came in various sizes because of the photographs of baskets in the bookcase that I ordered. So I now have a basket that is too large to fit into the bookcase, and I don't have a box to return it in - or the paperwork to do so. Not happy with it.
Date published: 2013-08-17
Rated 1 out of 5 by from Too $$ Baskets are nice, but too expensive. Don't feel like they would hold up well.
Date published: 2014-01-13
Rated 1 out of 5 by from Not worth the shipping charge Pitiful workmanship, pieces of weave were popping out all over leaving gaping holes. I wouldn't put anything I valued in them. What ever happened to quality control, Ballards?
Date published: 2013-04-29
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