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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item
Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

  • Share any restrictions or
    special circumstances

  • Ensure that all items will
    fit through access points

  • Ensure pathways
    are clear

  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Wintry Cedar Petite Tree is rated 3.5 out of 5 by 51.
Rated 5 out of 5 by from Cute little realistic sapling! Looks like a very realistic cedar sapling! Popped it in an antique bean pot...perfection!
Date published: 2020-12-30
Rated 5 out of 5 by from Life-like tree This tiny tree is so life like! I can’t wait until you offer it again so I can get another. They aren’t just for Christmas, but rather the winter season.
Date published: 2020-02-08
Rated 5 out of 5 by from Petite Cedar Christmas Tree Cute Tree and the burlap was adorable and looked great on my kitchen counter top.
Date published: 2020-01-08
Rated 5 out of 5 by from These trees are so cute for Christmas. I have several now and place them around my house. They are very festive and easy to arrange.
Date published: 2019-11-25
Rated 5 out of 5 by from Great little tree These trees are so cute for Christmas. I have several now and place them around my house. They are very festive and easy to arrange.
Date published: 2019-11-01
Rated 5 out of 5 by from Very realistic tree! I just love this tree from Ballard! I used the sled as a base and it made a great center piece for the holidays!
Date published: 2019-01-08
Rated 5 out of 5 by from Quality look. You can expect a crisp, clean, quality appearance. Versatile. Can use many ways - especially where greenery makes that fill-in difference.
Date published: 2018-12-06
Rated 4 out of 5 by from cute fake tree You have to shape it and mine never looked this good. But perfect for top of my fridge!
Date published: 2021-03-04
Rated 4 out of 5 by from Perfect petite size Needed some fluffing but overall liked it because it was the perfect size for my needs.
Date published: 2021-03-04
Rated 4 out of 5 by from Little accent trees This is a solid, full accent piece, but I did not realize it was as small as it was. The top was bent over from its packaging as well which didn’t help and it doesn’t return to its upright shape easily. I like it, would overall recommend it, but keep in mind it’s small so depending on how you want to use it, size could be a deterrent. I believe they do have the measurements in the write up. Again, cute, full bodied in proportion to its size, but small.
Date published: 2020-01-08
Rated 4 out of 5 by from It is cute It isnt as full as it appears in the photo. Also the top branches were curled in the box. I held a blow dryer on each one and held the straight. The heat of the dryer worked. Looks cute on a nightstand.
Date published: 2018-12-14
Rated 4 out of 5 by from adorable and very realistic very realistic looking but it does require quite a bit of "fluffing" of the branches after it comes out of the box from shipping. otherwise great after you put in the time to fluff it
Date published: 2018-12-03
Rated 3 out of 5 by from Too small for the price-disappointed It’s a pretty ‘little’ tree. I was quite surprised at its size for the cost.
Date published: 2021-11-07
Rated 3 out of 5 by from Meh It’s cute from a distance, but plastic looking up close. Good for on a bookshelf or somewhere where it won’t be a focal point.
Date published: 2021-01-06
Rated 2 out of 5 by from green This is not made well & 2 of the branches came out.
Date published: 2021-04-22
Rated 1 out of 5 by from Petite Tree was unimpressive Sorry to say it is too small and does not look like what I paid for.
Date published: 2021-11-25
Rated 1 out of 5 by from Too Plastic These came mangled and I am not able to shape them
Date published: 2020-02-08
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