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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Wilton Étagère is rated 4.4 out of 5 by 24.
Rated 5 out of 5 by from Wilton Etargere I waited years to make this purchase because its a very expensive piece of accent furniture. And I never found anything similar- its very unique. I’m glad I finally bought it, it completes my dining room decor. But, the previous reviewers are correct and I’m glad they prepared me. It is made from cheap materials and the top two mirrored shelves do need to be set upside down because the black side can be seen if you stand or sit near it.
Date published: 2019-10-29
Rated 5 out of 5 by from So perfect! I absolutely loved the look of these shelves so I bought two! They are perfect in front of my dining room windows - great decor + still let in all the light!
Date published: 2019-09-06
Rated 5 out of 5 by from Love it! I worried about finding just the right piece to fit in a small space near the fireplace in a room that is not at all formal. The Wilton Etagere turned out to be perfect. Fitted with a shallow basket for magazines on the lowest shelf, it has just the right style and panache for the space.
Date published: 2019-06-29
Rated 5 out of 5 by from Looks expensive Just received and put together very easy. Looks beautiful. I thought the shelves we're glass but are antiqued mirrors. It reflects items on the shelves and much needed light in the room. We turned the upper mirror over so you don't see the black bottom of the mirror. This product was well packaged and worth the price.
Date published: 2018-01-04
Rated 5 out of 5 by from IT'S PERFECT FOR WHAT WE NEEDED. IT'S BEAUTIFUL. THE ONLY FLAW WAS A SCRATCH ON THE METAL FRAME OF ONE OF THE SHELVES. I CAN'T SAY IF IT CAME THAT WAY OR IF IT GOT SCRATCHED WHILE WE WERE ASSEMBLING IT. NOT A PROBLEM, WE JUST TURNED IT TO THE BACK.
Date published: 2016-10-10
Rated 5 out of 5 by from Great product & BEST CUSTOMER SERVICE EVER!! This etagere is beautiful and very easy to put together. But the customer service from Ballard Designs was even better! During assembly, one of the glass shelves cracked because it was a fraction of an inch too big. I called Ballard and was told that they could not ship me one shelf to replace the broken one. Yet there was no way I could pack up this entire shelf and return it! Instead, they offered to ship me an entire new unit, so I could easily swap out the new shelf for the broken one, then send the replacement unit back. All at THEIR COST!! They were SO pleasant and helpful, and everything was taken care of within a few days. I will definitely be a repeat customer!
Date published: 2014-10-17
Rated 5 out of 5 by from Beautiful! The etagere is a beautiful product. Assembly was simple. The quality of the materials is substantial. I am delighted with my purchase and highly recommend this product.
Date published: 2014-08-06
Rated 5 out of 5 by from This etagere really looks wonderful. Great product for the price. You definitely need a skilled person to assemble.
Date published: 2014-04-26
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Product:MV289-Wilton Étagère