Ballard Designs
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Whitley Desk

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Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description. Standard Shipping This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.

Express Delivery Charges (for orders under 10 lbs.)
  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.
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Whitley Desk is rated 4.4 out of 5 by 49.
Rated 4 out of 5 by from beautiful Although I had to wait three months to receive this desk, it was, in the end, worth it. The desk is beautiful and very solid. Assembly was quick and easy. The only reason I didn't give it 5 stars was because the there were a few spots where the wood was roughly finished on the edges and as another reviewer had written, the finial on one side doesn't catch, but glue took care of that. Overall, I am very happy with my purchase and Ballard Designs customer service.
Date published: 2012-04-06
Rated 4 out of 5 by from Beautiful Desk! The desk is gorgeous, it has a beautiful finish I gave it 4 stars only because I wish the drawers were a little bigger.
Date published: 2011-11-23
Rated 4 out of 5 by from This is the most beautiful desk I've ever seen. I put this desk in cream under a bumpout double window in my master bedroom. The desk is my husband's. He loves it for its large desktop, and I love it for its beauty and character. My only regret is that the Whitley desk does not have deeper drawers. If you're using this desk as a functional desk, which we are, it definitely needs to have deeper drawers (reason for 4 stars, not 5). Otherwise, it's perfect!
Date published: 2011-10-04
Rated 4 out of 5 by from High quality, Tasteful desk The Pro's: Large working area. Can seat two. Simple elegant design, not trendy Solid wood, high quality Hand painted The con's: The white paint is yellow in some spots due to heavy varnish.
Date published: 2011-08-10
Rated 4 out of 5 by from whitley desk review The desk is sleek, handsome and very nicely finished. I bought the mahogany- stained desk. The drawers are a bit more shallow than I expected, so do not hold much, even though there are two of them. The quality seems very good overall. Assembly was not difficult.
Date published: 2011-06-17
Rated 3 out of 5 by from Design, Yes. Quality, Not So Much Still love the design. And pretty easy to assemble -- though much heavier than expected. But the finish is pretty weak in many places. It is more 'distressed' than I thought and not in an artistic way. There are cracks in the paint in the detail work which are definitely not by design. And there are other imperfections that look more like a quality control issue than apurposeful effect. Need a taller chair to make it work as the desk is little higher than normal height to have proper body alingment.
Date published: 2012-08-20
Rated 2 out of 5 by from Quality is Fair to Good The desk looks good, but cheaply made. First one I got was smashed on the corner. Had to arrange to pick up and replace. Drawers cheaply made.
Date published: 2016-06-11
Rated 2 out of 5 by from Wood cracks I purchased this desk last year. Loved the simple, clean lines. Over time, the legs have started to show cracks. They are substantial, and they seriously detract from the overall appearance. I am disappointed in the quality.
Date published: 2015-12-23
Rated 2 out of 5 by from Sad to say...this is poor quality This is the first time I've felt compelled to review a product. I purchased this desk because it fit in beautifully with my decor. When the desk arrived there were a few dents and scratches. I called Ballard and they offered a discount or to replace. I took the discount thinking it was due to shipping, but since then (a mere few months) there have been other issues confirming the quality of this desk is terrible. I am guessing it's made from a very soft wood or composite because it has dents and actual chips (chunks of wood) from gentle bangs have come out of the desk...such as when the desk chair got gently pushed in too far by my daughter. Needless to say, I am disappointed. I am not very hard on my things, which is even more frustrating. If you are looking for durable, quality craftsmanship, this desk isn't for you. Aside from that, I absolutely love the desk and will continue to patch and mend to hopefully keep it for as long as possible...but not sure how long that will be.
Date published: 2015-09-15
Rated 2 out of 5 by from Nice looking but flaws in the finish Looks very nice and is of good quality, but the desk top had flaws in the finish. The appearance has a nice shine, but in several spots the finish is worn, almost like it was rubbed with sandpaper. I am going to use this desk for work so I am not too concerned. But if you are using it expecting it to look really nice, I would shop elsewhere.
Date published: 2013-10-31
Rated 2 out of 5 by from Nice looking It's a nice looking desk with a good size work surface. The beauty of this desk is the bottom being open which means the drawers are very small so you have limited storage space. Unfortunately, whatever product is used to paint or seal the inside of the drawers is extremely potent and as I sit at the desk each day the smell gives me a headache.
Date published: 2011-06-17
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Product:MO378-Whitley Desk

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