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Ballard Designs
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Whitley Desk

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Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description. Standard Shipping This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.


Express Delivery Charges (for orders under 10 lbs.)
  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.


*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.
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Whitley Desk is rated 4.4 out of 5 by 49.
Rated 5 out of 5 by from Just Perfect! I have been looking for the "right desk" for my office everywhere and finally decided to go with the Whitley. It arrived in perfect shape and the delivery service took it to the second floor, unpacked it and took the packaging material. It was very easy to put to the legs on. I only needed assistance to set it up on the legs due to the weight of the desk. I find the drawers are not a problem as some others have mentioned. Plenty of space for laptop, lamp and working area. Very happy with the purchase!
Date published: 2017-04-23
Rated 5 out of 5 by from Love Love the Look Love the looks of this desk. I have been wanting it for sometime but I think was too pricey. Went on sale and I had a coupon so it made it affordable. Wish it had a matching file cabinet and or hutch. Well made and easy to put together.
Date published: 2017-03-20
Rated 5 out of 5 by from wonderful desk! this is my new favorite piece of furniture! it is so classy. it said it takes 2 people to put together, but I'm a 74 year old woman and I put it together all alone! it was easy! but it's very very heavy and I needed help getting it on its feet! it is a beautiful piece. the hardest part was getting it out of the box! the only complaint I have is the drawers are not deep enough and they stick and they are out of line a little. but am very happy with it.
Date published: 2017-02-27
Rated 5 out of 5 by from Just what I wanted I have been looking at this desk with Ballard Designs for a very long time. When it went on sale I decided to go for it. I couldn't be more pleased. The delivery folks were great and when I had an issue with a small part of the desk being defective Ballard Designs was very kind and replaced it with no hassle.
Date published: 2016-09-08
Rated 5 out of 5 by from Love, love, love this beautiful desk!! I just love my new desk! I am redecorating my den using my new Whitley Desk as the focal point & it just looks gorgeous! It is unique & stands out from a regular typical desk & it is big & roomy for my desktop & keyboard. I would highly recommend this desk to anyone. It was very easy to assemble & took only about 30 minutes. I purchased in the creamy white color & it just brightens up the room. I just love the choice I made after shopping for several months for the right desk.
Date published: 2016-03-18
Rated 5 out of 5 by from Love this desk well made, easy to put together; only really need a second pair of hands to lift it bc it's so heavy; but I put this together myself (petite female) Classy, durable, high quality. Warning, drawers aren't very deep... but it's so beautiful, had to keep. The only thing I'd change is the depth of the drawers.
Date published: 2015-09-07
Rated 5 out of 5 by from Love this desk! Love this desk! Just what I expected! I would recommend it.
Date published: 2015-05-21
Rated 5 out of 5 by from Divine Desk I am very pleased with the Whitley Desk for my space. It was daunting at first to put together. But after getting started with the tools provided I did not even have to ask for help from my husband. It is very heavy so I did have to ask for help to move it. The desk in my opinion is WHITE more so than ivory with minimum distressing. A beautiful addition to our home.
Date published: 2015-05-02
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