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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Whimsical Print is rated 4.7 out of 5 by 56.
Rated 5 out of 5 by from Beautiful I bought the dragonflies years ago. They have been used in living room at my former house and now reside in the kitchen of new house. I LOVE them. The prints I just received are the butterflies and I LOVE them too. Have them in my great room. Love the colors! The only difference I can see, are the frames on this latest purchase. First ones were trimmed in gold and frame seemed nicer, but not enough for me to return.
Date published: 2017-02-17
Rated 5 out of 5 by from whimsical print I was pleasantly surprised when I received two of these prints; the dragonfly and butterfly both of which I love. I was worried about the quality but the frames and prints are both great quality and a good buy for the money. A happy customer
Date published: 2016-05-19
Rated 5 out of 5 by from Catalog picture display pales to the "in-your-hands" view!! As viewed in Ballard's catalog, the prints are beautiful; but, when physically viewed, the prints are strikingly gorgeous!! I was so excited to hang our new pictures and since then, have received a plethora of compliments from family and friends. The quality prints are delightful!!!
Date published: 2014-12-12
Rated 5 out of 5 by from Lovely prints I ordered Dragonfly I and Dragonfly II several months ago and realized I didn't submit a review! These prints make me smile every time I walk into the room: the colors are wonderful and work nicely with our neutral color palette and with a few pops of red - the look is wonderful. The frames are nice quality and the matt looks top notch. I have received a number of compliments on the prints and am delighted with this purchase. Thank you Ballard!
Date published: 2014-01-13
Rated 5 out of 5 by from These were the perfect fit for my breakfast area. Colors are vibrant and fun content. I have ordered a lot ofthe Ballard products during my house redecorating . I have been very pleased with every facet of my transaction. From the inspiring catalogs to the helpful pleasant people on the phone to the packaging and delivery of the product. The quality of each piece has been pleasantly upscale. My home looks classy, cozy and very welcoming. I will be a return customer. Many thanks.
Date published: 2013-11-24
Rated 5 out of 5 by from Lovely Grouping We purchased this group of four to go on the peaked wall above the windows in our sun room. They perfectly complement the plants in the room and the outside views of our windows. I waited a year to purchase these to make sure that I could not find anything that I liked better. They are well made, and the colors are lovely. The glass in one picture was broken when it arrived, but we quickly received a replacement.
Date published: 2013-11-20
Rated 5 out of 5 by from Love these prints I purchased all four of the whimsical prints. We put them on a large wall going up the stairs. This is such a huge wall we have struggled with what would be the right thing to complement the space. These pictures are perfect. They look great, couldn`t be happier.
Date published: 2013-11-13
Rated 5 out of 5 by from Perfect size! Loved these prints - great size that can be used in any room plus the colors are perfect - not too pastel and not too bold.
Date published: 2013-09-04
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