Contact Us
To place an order, please call 1-800-536-7551
Available 24 hours, 7 days a week.
For all other inquiries, please refer to the contact information below or visit our FAQs.
Mon-Fri 8AM - 9PM EST
Saturday 8AM - 6PM EST
1-800-536-7551
Office of the President
Send questions and comments for Karen Mooney and the executive team to president@ballarddesigns.net
New Product Submissions
Many fine companies contact us with exciting products to consider for inclusion in the Ballard Designs catalog.
To fairly evaluate each new opportunity, we ask that you submit your product information in writing on your organization's letterhead, along with any brochures or relevant printed information that may clarify the features and benefits of your offering.
If your products meet our current merchandising needs and standards of quality, we'll contact you to discuss further business opportunities.
Please send your request and materials to the following address:
BALLARD DESIGNS
ATTN: Product Consideration
1670 Defoor Ave
Atlanta, GA 30318
Potential Vendors & Partners
Many fine companies inquire about opportunities to become a potential vendor or partner.
To fairly evaluate each new opportunity, we ask that you submit your offering in writing on your organization's letterhead, along with any brochures or relevant printed information.
If your proposal meets our current merchandising needs and standards of quality, we'll contact you to discuss further business opportunities. Please note any sample product sent to our offices will not be returned.
Please send your request to vendorconsideration@ballarddesigns.net or send a letter to the following address:
BALLARD DESIGNS
ATTN: Product Consideration
1670 Defoor Ave
Atlanta, GA 30318
Marketing Requests
All Media Requests: publicrelations@ballarddesigns.net
Incentive Programs And Volume Discounts
1-800-536-7391
or email custserv@ballarddesigns.net
Visit To The Trade page for more info on our Designers Program.
Technical Issues
We want to make your online shopping experience as pleasant as possible. If you are experiencing problems using our website, please submit your issue to this email address: custserv@ballarddesigns.net
Be sure to include the following information in the 'Question or Comment' area of the form: