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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $20-$40/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $20-$40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions. It's important to ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.

What to expect for Delivery

On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.

Accepting your Delivery

Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

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Waldorf 6 Arm Chandelier is rated 4.8 out of 5 by 11.
Rated 5 out of 5 by from This chandelier is beautiful ! This chandelier arrived quickly and is beautiful . It looks exactly like what I had hoped it would look like . The crystals are very good quality and were easy to attach.
Date published: 2017-02-23
Rated 5 out of 5 by from Rustic chic. Ordered this for my entry way. I have a transitional style and wanted a little rustic and a little sparkle. This is perfect and emits SO much light! I'm going to put them on a dimmer. Easy to put together, and beautiful.
Date published: 2014-11-19
Rated 5 out of 5 by from Absolutely stunning! This chandelier is in my kitchen dining area which is part of a large "great room" that includes living room, kitchen, bar area and kitchen dining with 15 ft ceilings. This fixture is truly the jewelry of the space. I added shades as the lighting is really bright. I'm very pleased.
Date published: 2014-08-23
Rated 5 out of 5 by from Very versatile! This is a chandelier that would fit many design projects. Whether French, Italian, Swedish or Spanish this is very versatile. It is a very well made and sturdy chandelier. Our electrician installed this in our vintage 1930's home that is veering towards European eclectic sensibility. The finish is perfect with our French dining table which is medium walnut stain. I did purchase new candle sleeves of real drip wax.... a big difference in adding to an authentic aged appearance. I would not hesitate to purchase anything from Ballard's, in fact I have my eye on the Lungarno sideboard in grey fog or distressed blue. Everything I have purchased from Ballard's for the last 16 years has been of great quality! dddd
Date published: 2014-03-29
Rated 5 out of 5 by from Dazzling! I have owned this chandelier for over a year and there isn't a single person who has not commented on its radiance in our dining room. The crystals and color are very classy, yet they don't make the room so formal I can't use everyday dishes. One particular comment, it is very bright and gives off lots of light, it has the ability to light three rooms (dining, foyer and formal living); therefore, we have it on a dimmer. We replaced our original light because the room was always dark and now the space is light and lovely, even during dark wintery days! I will never regret purchasing this light.
Date published: 2014-03-24
Rated 5 out of 5 by from Perfect in my dining room I love the way this chandelier looks in my dining room. It has just the right amount of crystals to make it sparkly without being overdone. The brownish metal is a perfect complement to the crystals. I spent quite a bit of time looking for a chandelier, and this one seemed to be the best in terms of quality/cost.
Date published: 2012-12-26
Rated 5 out of 5 by from I am very pleased with my chandeliers. They are simply stunning! The Waldorf chandeliers were easy to install. My husband did it without any complication. I purchased both a six arm for my dining room and a four arm for the foyer and I love how they look.
Date published: 2012-06-01
Rated 5 out of 5 by from Stunning Chandelier I had my eye on this chandelier for two years and finally got it for the dining room. I think it is stunning. It looks exactly like the photos, except that in person you get the extra dazzle from the crystals. Since it's a rather long/tall chandelier, we only needed about four links of the chain at the top before the chandelier begins, but it hangs beautifully. I am very pleased!
Date published: 2011-09-23
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Product:LC324-Waldorf 6 Arm Chandelier