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Waldorf 12-Light Chandelier

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Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description. Standard Shipping This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.


Express Delivery Charges (for orders under 10 lbs.)
  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.


*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.
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Waldorf 12-Light Chandelier is rated 3.8 out of 5 by 5.
Rated 5 out of 5 by from Stunning in Entry Stairs I have a 2 story entry to my home and wanted to update the chandelier over the landing of my stairs. There is an ebony black grand piano in the formal living room adjacent to the stairs. This chandelier is spectacular and completely updated the space. It looks beautiful with the piano and is the perfect size for the 2 story staircase. I found it to be well made and priced. I have received many compliments (including my interior designer friends) and am completely satisfied with the purchase. I had my painter come hang it for me, it was not difficult, just needed a very high ladder. He put it together and hung it up in about 1 hour.
Date published: 2014-07-28
Rated 5 out of 5 by from Beautifies my Entry I must admit when I first opened the box I didn't like it. It looked more brown than I thought and the arms looked thin. I was nervous. We put it up and IT COULDN'T BE MORE PERFECT. It's a great price for such a large chandelier with drop "crystals" which are made from glass, but who knows the difference? I believe there are 56 crystals and if they were real, the crystals alone would be 700-1000. In the box, not so great, but hung with Ballard Silk Shades, so beautiful. The shape is so unique and our entry has a romantic-modern look now. The proportions are very nice and I stare at it as I go upstairs and it makes me smile. My Dad put it up, he is a contractor. You might need a professional to hang it.
Date published: 2012-06-26
Rated 5 out of 5 by from I love this chandelier ! I am VERY happy with this product. It looks even better than the picture. It has the right amount of glitz and the right amount of bam ! It looks stunning in my dining room and finishes the look that I was trying to accomplish.
Date published: 2011-09-22
Rated 2 out of 5 by from The product is poorly made for the price We were very disappointed in the quality of this chandelier. First of all it came disassembled and was difficult to put together. Once it was assembled it really never was able to be properly straightened out without the arms snapping off. For the price of this item we felt it should have come assembled. We would not recommend this chandelier.
Date published: 2013-06-06
Rated 2 out of 5 by from Looks great but not made well. I am very disappointed in this product. For this price I was expecting not only a beautiful chandelier but a strong product that will last a very long time. Unfortunately, when putting it together we noticed that the material is flimsy and bent very easily. When we hung it, we noticed that some of the arms are slightly bent and different heights.
Date published: 2012-04-05
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Product:LC325-Waldorf 12-Light Chandelier
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