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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.


Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.


Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.


Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.


In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Vintage Light Noble Fir Tree is rated 4.5 out of 5 by 4.
Rated 5 out of 5 by from Simply Beautiful! My first, pre-lit tree purchase was a success! I did copious research and settled on this one because it's Ballard Design, I liked variation in lights and branches, and the other product review (thank you Dahlia Rose!). I completely concur with the ease of putting it up although it is pretty heavy. Once up, the lights come on and all branches deploy! Finessing the position of the individual branches is easy. It's so pretty that I haven't even put ornaments up!
Date published: 2015-12-20
Rated 5 out of 5 by from I'll sing Christmas carols all day about this tree! This tree is phenomenal! When Nat King Cole was singing, O Christmas Tree, I'm quite certain he was referring to this gem. I have had some real doozies of artificial Christmas trees, but you will not find that to be the case here... The ease of putting this up was astonishing, as well as the added pleasure of not having to find and join each tier with electrical cords in order for it to light up (something I didn't even realize when I purchased this!). I have nearly finished the fluffing with my complimentary snazzy gloves and there are no openings or spaces! The two different types of needles offer a realistic pizazz and a luxurious quality. The three different "vintage" lights are sort of romantically muted and old timey, which offers such a unique look. I was concerned that the lights gave off a slight orange hue in the daylight, but as dusk fell, they completely lost that and now glow like the stars. I was so thrilled to have discovered this tree, and I am usually not one to purchase without there first being at least one review, but I'm relieved that I took the plunge! I had to hop on my computer to let others know not to skip out on this as well. Merry Christmas!
Date published: 2015-11-26
Rated 4 out of 5 by from Shabby Chic Tree This is a very pretty tree, but not sure it's for me. I loved the three-bulb idea, and it does give a great effect. Unfortunately in my opinion it's coupled with the green cord for the "large" bulbs being very visible. I think it's meant to add charm -- like an outdoor tree strung with outdoor lights, and I can see that being a big plus for some. Personally, I don't like seeing wires and I also prefer more lights close in to to the trunk. I previously purchased the Ballard Noble Fir and in retrospect it's probably more my kind of tree -- about 3500 more lights (on the 9') and ornaments hang better on it. That said, after a few years there were so many issues with the lights that we stripped it of its lights last year (year #5 with the tree), and then this year I decided to buy this vintage tree instead. I suspect it will continue to grow on me. It is really pretty, just not as traditional as I'm used to. A couple other notes. It does require "fluffing" to puff out the branches. Also, on mine one of the limbs was broken off when it arrived, but I haven't called customer service yet. It wasn't a major branch so I have it just resting in the tree right now and it isn't noticeable that it's not connected. Huge plus: The trunk's lighting system. Much easier than tinkering with cords for each tree segment.
Date published: 2016-11-22
Rated 4 out of 5 by from Although beautiful and easy to assemble, this tree is different than pictured. Although beautiful and easy to assemble, this tree is different than pictured. After much research of Christmas trees, I fell in love with this one because it limbs went to the floor. Needless to say, the limbs end 18 inches from the floor--even after my husband, mother, and interior designer neighbor attempted to acheive the look pictured online. I called and ordered a second one, thinking the new one might more resemble the picture online, but when assembled next to each other, they both fell short. Ballard Designs did work with me and were very understanding. I only wish they would produce exactly as they photographed it. It would have alleviated much commotion.
Date published: 2015-12-30
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Product:HT016-Vintage Light Noble Fir Tree