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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Holiday Shipping Deadlines

Standard Shipping

Make sure your gifts arrive in time.
For standard shipping, order by December 19th at 11 p.m. EST.

Next Day Service

Need a last-minute gift?
Order by December 22th at 4 p.m. EST and select next-day delivery to receive by Christmas.
Applies to in-stock items only.

Personalized Gifts

Most personalized gifts must be ordered by December 8th at 11 p.m. EST to guarantee standard delivery by December 24th.

Shipping Information Chart

Holiday Shipping Deadlines

Standard Shipping

Make sure your gifts arrive in time.
For standard shipping, order by
December 19th at 11 p.m. ET.

Next Day Service

Need a last-minute gift?
Order by December 22th at 4 p.m. ET and select next-day delivery to receive by Christmas.
Applies to in-stock items only.

Personalized Gifts

Most personalized gifts must be ordered by December 8th at 11 p.m. EST to guarantee standard delivery by December 24th.

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Villandry Bed is rated 4.6 out of 5 by 60.
Rated 5 out of 5 by from Love this bed Beautiful bed and well made. Really makes the room.
Date published: 2022-05-05
Rated 5 out of 5 by from Love my new bed, it’s gorgeous! This bed is so well made and so beautiful! I purchased the washed linen and absolutely adore it, it’s exactly what I had hoped for and it works with my sleep number base and mattress! I couldn’t be more delighted!
Date published: 2022-04-30
Rated 5 out of 5 by from I love this bed! This bed is absolutely beautiful. Sturdy and solid. Love it!
Date published: 2022-04-27
Rated 5 out of 5 by from Beautiful Villandry bed This is a beautiful and quality bed. I love it! Such a good purchase.
Date published: 2022-04-27
Rated 5 out of 5 by from Villandry Bed The bed is beautifully made and really lightens the space. I did not want a dark heavy piece of furniture and this fit the bill both visually and functionally. The way the light streams through the cane in the morning is so beautiful.
Date published: 2022-04-10
Rated 5 out of 5 by from Beautiful I bought the king size bed in black and its stunning! Order this, you won't regret it!
Date published: 2022-01-08
Rated 5 out of 5 by from Stylish and practical bed We love this bed. We have seen similar styles pop up since we ordered this past winter, so it’s popularity has grown. It’s the perfect balance of traditional and modern. It fit our sleep number perfectly, and the side slats cover the chunky base of our mattress which a lot of the more modern platform beds do not. We are very pleased.
Date published: 2021-10-05
Rated 5 out of 5 by from Love the Villandry Bed This is a beautiful well constructed bed and looks exactly as it does in the photos. I had been searching for the right bed for a long time but as soon as I saw this, knew it was the one. I was initially apprehensive about purchasing a bed online but so very happy I did. The soft linen color works great with the lighter look I was trying to achieve.
Date published: 2021-09-25
Rated 5 out of 5 by from Beautiful, sophisticated look. Love this bed. Beautiful.. different, sophisticated look and made with solid gorgeous wood! Exactly what I was looking for.
Date published: 2021-09-11
Rated 5 out of 5 by from Elegant Beautiful bed with very sturdy construction. This bed frame looks vintage and is something that can be passed down to family members.
Date published: 2021-08-30
Rated 5 out of 5 by from Beautiful bed This bed is stunning in black. I am so pleased with the quality. Love love love this bed.
Date published: 2021-08-27
Rated 5 out of 5 by from Great bed! Love the bed! It brings our whole room together. High quality as well.
Date published: 2021-08-17
Rated 5 out of 5 by from Love the Villandry bed! Beautiful bed and very happy with my purchase. The washed linen color looks great in my bedroom. High quality and love the cane.
Date published: 2021-08-12
Rated 5 out of 5 by from Villandry Bed - Linen As the last reviewer said, take the leap - you really won't regret it. This bed is gorgeous. The linen is the perfect soft color and while slightly distressed, it is far from shabby chic. It is a more sophisticated look. It feels solid and is heavy. I dressed it with the beautiful spa toile shams and duvet, the spa silk comforter and spa linen sheets. It was easy to assemble (at least easy for my son in law) and was up and ready to go in about half an hour. Love love love.
Date published: 2021-08-05
Rated 5 out of 5 by from Perfectly Beautiful Bed i Wanted this bed from the first time I saw it in the Ballard Catalog! I hesitated because of the price point and buying it sight unseen. After an exhausted search for something similar, I decided to just buy this bed. Superb quality and perfect in my room! French linen is a beautiful soft neutral . Love Love Love!
Date published: 2021-08-04
Rated 5 out of 5 by from Gorgeous villandry bed This bed is absolutely stunning in a bedroom. We coupled it with the lucite and gold chandelier from Ballard as well.
Date published: 2021-04-08
Rated 5 out of 5 by from Fabulous bed! Love, love, love this bed. I got it in black and it looks beautiful in my pale blue room. Sturdy and well-crafted. The last bed I bought through Ballard was twenty years ago and it was still beautiful when I sold it (I downsized to a Queen). But this bed gets even more compliments.
Date published: 2021-03-04
Rated 5 out of 5 by from Villandry Cane bed I wish you would offer this bed in the warm wood color that you offer for the Emile bed in.
Date published: 2021-01-23
Rated 5 out of 5 by from Villandry Bed in Black I purchased the Villandry Bed in Black. It is stunning, sturdy and assembly was a breeze. Highly recommend
Date published: 2021-01-15
Rated 5 out of 5 by from Beautiful! This bed is stunning! Looks just like the pictures! I bought the frame in black which is a beautiful contrast next to the cane! Pull the plug and buy it! You won’t regret it!
Date published: 2020-10-18
Rated 4 out of 5 by from Disappointing The bed has turned out nicely, however Ballard’s lack of assembly upon delivery is really disappointing. Extra fee for delivery is misleading. Other companies have a “white glove” fee and set the furniture up. Directions were incomplete and the headboard was damaged and had to be replaced. Be careful when placing an order and read the fine print about extra fees. They do not assemble just unpack the boxes.
Date published: 2022-11-09
Rated 4 out of 5 by from Villandry Bed King The bed is gorgeous , however it has a lot of distressing & the painted finish has a lot of imperfections . Wish they would describe that in details .
Date published: 2022-08-16
Rated 4 out of 5 by from Villandry bed This bed is stunning! The black and natural wicker colors are perfect. However- the paint job needs some work. I had to use a black Sharpie to “paint” the bare spots- and there were quite a few.
Date published: 2021-11-13
Rated 3 out of 5 by from Color is not as pictured The color is more yellow than an antiqued white. It also looks like it has a brown chalk paint finish, which is applied unevenly, so it looks dirty. If Ballard decides to make one in the color that's pictured, I would love to purchase again.
Date published: 2022-08-22
Rated 3 out of 5 by from Villandry Bedroom set The sales experience was great and we love the products we bought. The delivery service was terrible though. After coordinating the delivery and explaining where the furniture was going, the furniture was left in the garage and on the first floor of our home because the drivers said they only do one flight of stairs. We were sold the idea that with the special delivery we paid extra for they would set up the furniture and carry it wherever we needed it. Extremely unhappy with this aspect of the service.
Date published: 2022-07-13
Rated 1 out of 5 by from Huge hassle I didn’t accept delivery it was damaged in multiple places. Getting my refund was all on me. Multiple phone calls with extremely unhelpful people. I got my money after 3 weeks. I’ll never buy anything at Ballard ever again.
Date published: 2022-10-29
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