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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $20-$40/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $20-$40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions. It's important to ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.

What to expect for Delivery

On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.

Accepting your Delivery

Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

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Verona Desk is rated 4.2 out of 5 by 86.
Rated 5 out of 5 by from Beautiful BUT...... Its beautiful, but if you pay for inside delivery, they do NOT assemble it. The legs are easy to screw in, by lying the desk on it’s side (which I asked the delivery men to do before they left), but the desk is extremely heavy & it took 3 people, to stand it upright. Beware
Date published: 2020-07-14
Rated 5 out of 5 by from Great desk This is a solid and beautifully made desk. It has a surprising amount of space in the drawers and file cabinet.
Date published: 2020-06-11
Rated 5 out of 5 by from Gorgeous desk! We purchased this desk in black. It was delivered on time and in perfect shape. I took a risk buying it in black, as we do not have a lot of black in the house, but it is a gorgeous piece and definitely the right move for our computer room that is now a work from home office for my husband. No complaints about the charging area on desk top either.
Date published: 2020-05-29
Rated 5 out of 5 by from Beautiful Verona Desk! Purchased the Verona Desk for my home office. I had preview this in a store near us and loved the quality, design and color. It fit perfectly and absolutely love it!
Date published: 2020-02-09
Rated 5 out of 5 by from Ideal Desk The verona desk is a well-design and substantial desk. I am very pleased with all aspects of the desk.
Date published: 2020-02-06
Rated 5 out of 5 by from Gorgeous, solid, and the envy of my office. Desk is gorgeous! I bought this for my office/studio. Everyone else in the office wants one now too. I love the hidden outlets to help control all the cord clutter. The color is a beautiful soft white and the whole piece feels solid and sturdy. I have already gotten a small scratch on the top, but it was because of something that was set on top of it...so my fault, but just be careful to protect the top if you're worried about scratched.
Date published: 2019-10-21
Rated 5 out of 5 by from Beautiful Piece The desk is beautiful, well made and very big. The desk top is very roomy with a charging station built in. The color is green and not a washed out blue like the picture shows.
Date published: 2019-09-21
Rated 5 out of 5 by from Verona desk This desk is beautiful and very well made! The delivery team was very professional and handled it with great care. Thank you Ballard Designs!
Date published: 2019-09-18
Rated 5 out of 5 by from Verona Desk Great desk! Love the style and plenty of storage. Bonus that the cords are hidden.
Date published: 2019-09-14
Rated 5 out of 5 by from Love it! Very well made and sturdy. Lovely color and finish. Large enough desk for all of my middle school teaching needs.
Date published: 2019-07-24
Rated 5 out of 5 by from Very Pleased This was delivered about a month ago. I absolutely love this desk. It is solid, love the off-white color. There is more room in this desk than I had in my last one, which was much bigger. 4 nice-sized drawers and the filing drawer holds everything I need it to hold. I was able to hide my cords relatively well. The desk is everything I had hoped it would be. Thanks, Ballard Designs. As you can see, I'm a big fan (light, rug, entrance rug all came from Ballard Designs)
Date published: 2019-07-19
Rated 5 out of 5 by from Verona Desk I love the desk that I received and am so happy with it.
Date published: 2019-07-01
Rated 5 out of 5 by from Makes me feel more productive! LOVE this desk! So much work space, tons of storage and it's soooo pretty!
Date published: 2018-12-02
Rated 5 out of 5 by from Gorgeous desk for home office Purchased in 2016 and I still LOVE it - minor wear but it's gorgeous (and I work from the desk 10-12 hours a day!)
Date published: 2018-11-12
Rated 5 out of 5 by from Beautiful, Elegant, Functional I am extremely pleased with this purchase! It is very well-made. The off-white color is perfect for my decor. The drawer and file space is substantial. Love it!
Date published: 2018-09-20
Rated 5 out of 5 by from Elegant desk that's user friendly! I have had the Verona desk in the off white color for over a year now. I absolutely love how functional as well as beautiful this piece of furniture is. I read another review that mentioned it chipped easily. But, I have NOT had that issue. Maybe the manufacturing painting process was different between the 2 desks. Any how, I recommend it if you're looking for a pretty versatile desk.
Date published: 2018-01-21
Rated 5 out of 5 by from Great Desk with lots of features So glad I finally decided to purchase this desk. The color is perfect. It is more of the Benjamin Moore White Dove "white" than creme. It came super easy to assemble. Very sturdy. Great drawers and keyboard holder. I love it!
Date published: 2017-10-13
Rated 4 out of 5 by from Verona desk Beautiful desk. Love that it looks good from all angles. Cord hide-away unfortunately doesn’t fit my computer power cord. It was a key reason I bought the desk.
Date published: 2021-02-13
Rated 4 out of 5 by from Beautiful desk We bought this last October when we redesigned our study and it is a beautiful, functional desk. We specifically bought this desk because of the drop down drawer front for the keyboard. My only complaint is that the drop down front has started to sag, I assume from the pressure of our hands resting on it when we’re using the keyboard. A reinforcement of the panel would help this, perhaps? My concern is that after another year of use the drawer front will be so bowed that it won’t close properly. For this price point I expected more durable construction. Overall, we love the desk and it’s been used A LOT with everyone working/learning from home. We did also have a piece of glass cut to fit the top to help preserve the finish on top.
Date published: 2020-10-28
Rated 4 out of 5 by from Pretty desk Desk arrived in great condition. Finish is nice. Wish the drawer boxes were dove tailed. And, the opening for the chair is too narrow for my desk chair, which is a bummer!
Date published: 2020-10-13
Rated 4 out of 5 by from Love my Verona, one drawback though I liked this desk so much I bought this second one. It has great features, is attractive. Drawback in the one file drawer, a standard hanging file holder with a file folder makes the file tab too tall for the drawer to close, but you can put files in the drawer without hanging file folders.
Date published: 2020-10-12
Rated 4 out of 5 by from Almost perfect ! ! 1 This is a beautiful desk. The drawers are a good size, the center drawer is used for my computer (4" square x 1/5" high) and various peripherals. the one missing star is because the bar with the outlets is useless as is. Any plug will stand too high and the cover won't fit. I unscrewed the piece, plugged in and laid it on it's side. The best use of the space in the channel cords into the drawer. If you choose to use an additional outlet bar, the cords can be let out the sides of the box and plugged in under the desk. Any excess cords going through the box into the drawer can hang inside and won't be seen because the of the finished back.
Date published: 2020-09-29
Rated 4 out of 5 by from Attractive and well-made, design could be improved Overall, I’m very happy with this desk! It’s attractive and well-made. There are just a few small things that could be improved: the well for the power strip should be deeper. Typical power cords stick up straight and are too tall to put on the cover. Also, the keyboard tray should be a little wider or include a flip-out mouse tray. I cannot fit a full-size keyboard and mouse on the keyboard tray. One other thing to note: it’s very heavy! The movers brought it in but I had to attach the legs and then flip it up onto its feet. Just keep that in mind! You will need help :)
Date published: 2020-08-22
Rated 4 out of 5 by from Beautiful desk, paint/finish is lacking in quality Beautiful desk, well made. I was disappointed with the finish. Some areas on the top feel like they weren't completely sanded or as well sanded as the rest of the desk. Also, the finish seems spotty in some areas. I feel for the price of this desk the finish/paint should've been perfect. I noticed other reviews said something similar. You couldn't find a desk more beautiful and functional. The color is more greenish than blue.
Date published: 2020-07-13
Rated 4 out of 5 by from Verona desk Very happy with this desk. Nice quality, good price and looks like picture. Only complaint was that it came with a chip in the corner, upon delivery. Ballard worked with me to get it corrected and I am happy with the customer service. I ordered the file cabinet to go with it and I am awaiting it’s delivery- only complaint is that it is taking quite a while to get each piece!
Date published: 2020-05-30
Rated 4 out of 5 by from Overall Pleased Beautiful desk - arrive securely packaged and with no damage. Not giving 5 stars because although the cord compartment with built in outlet is a good concept, it’s not deep enough. I’m going to have to change out my cords to those with smaller bases in order to get the cover to go on. Otherwise happy with purchase.
Date published: 2020-02-25
Rated 4 out of 5 by from Pretty, but not as pictured... I bought this chair and was expecting a Soft Blue Green which is normally associated with teal; however, this desk is green with a touch of blue. I wouldn't describe the color as "soft", either. While the desk is pretty, I was really in love with the desk as pictured. I've looked at it on various computers, so it's not a computer issue. I'm relieved that I didn't purchase the whole suite. All of that said, it's a beautiful desk with plenty of storage and it's pretty solidly built, which I love. My only issue is the compartment that contains a power strip and several USB ports. It's a wonderful feature and the best part is that you can plug in all your stuff and then cover up the compartment with a lid that blends with the rest of the desk. Here's the problem... the compartment isn't deep enough to accommodate the plugs that are plugged into the power strip. Once plugged in, they're just a smidge to high for the cover to lie flush with the desk. So frustrating!!!! I've placed my computer screen over the compartment to sort of force it into place. Otherwise, it just looks shabby. I guess you could unscrew the power strip and attach it to the underside of the desk and it would work. I'm keeping it; but I'm not as in love with it as I thought I'd be... I gave it four stars because of the quality.
Date published: 2019-02-26
Rated 4 out of 5 by from This desk is beautiful I love this desk for all the great storage it has, with 5 generous drawers as well as a hanging folder drawer. The finish is beautiful, although the color is a bit more off-white that white. I've had it for about 2 months and with daily use the edges in front are already showing some wear. I'm considering having a piece of glass cut to fit in order to protect it. The hidden bay is a great addition which helps hide the power cord to my lap top.
Date published: 2016-01-17
Rated 3 out of 5 by from Verona Desk The desk is very pretty, construction is sturdy but the paint comes off easy. I have had it less than a month and have noticed some paint is gone already.
Date published: 2020-07-14
Rated 3 out of 5 by from Verona desk This desk is very pretty, however, the cord concealer on top does not fit flush. The space for cords and power strip is not deep enough! Unsightly with a block of desk sitting lopsided. Also one of the drawers doesn’t close flush like the rest. Not worth the price, in my opinion.
Date published: 2019-11-05
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