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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Rated 5 out of
5 by
julu from
Love this desk!This desk is beautiful. I wanted a large, good quality desk and this delivers. It's very deep, which gives me lots of room. The drawers and file is excellent quality. I got the white (which is really a creamy, pale yellow). I knew it would be off white, but it is a bit more on the pale yellow side. It still looks warm and beautiful in the room. I love it!
Date published: 2020-08-30
Rated 5 out of
5 by
Mom in CT from
Space to work from homeGreat desk with ample space. Unscrewed extension cord to allow all cords to fit and close the plate.
Date published: 2020-08-27
Rated 5 out of
5 by
Cindy from MI from
Great piece but .....The delivery company DOES NOT assemble it so you have to screw the legs on, which is easy,BUT , you then need at least 3 strong people to pick up & place this extremely heavy desk
Date published: 2020-08-25
Rated 5 out of
5 by
Cindy from MI from
Beautiful BUT......Its beautiful, but if you pay for inside delivery, they do NOT assemble it. The legs are easy to screw in, by lying the desk on it’s side (which I asked the delivery men to do before they left), but the desk is extremely heavy & it took 3 people, to stand it upright. Beware
Date published: 2020-07-14
Rated 5 out of
5 by
LHD7 from
Great deskThis is a solid and beautifully made desk. It has a surprising amount of space in the drawers and file cabinet.
Date published: 2020-06-11
Rated 5 out of
5 by
CNChristie from
Gorgeous desk!We purchased this desk in black. It was delivered on time and in perfect shape. I took a risk buying it in black, as we do not have a lot of black in the house, but it is a gorgeous piece and definitely the right move for our computer room that is now a work from home office for my husband. No complaints about the charging area on desk top either.
Date published: 2020-05-29
Rated 5 out of
5 by
Debbie N from
Beautiful Verona Desk!Purchased the Verona Desk for my home office. I had preview this in a store near us and loved the quality, design and color. It fit perfectly and absolutely love it!
Date published: 2020-02-09
Rated 5 out of
5 by
Edgar from
Ideal DeskThe verona desk is a well-design and substantial desk. I am very pleased with all aspects of the desk.
Date published: 2020-02-06
Rated 5 out of
5 by
Nancy1962 from
Gorgeous, solid, and the envy of my office.Desk is gorgeous! I bought this for my office/studio. Everyone else in the office wants one now too. I love the hidden outlets to help control all the cord clutter. The color is a beautiful soft white and the whole piece feels solid and sturdy. I have already gotten a small scratch on the top, but it was because of something that was set on top of it...so my fault, but just be careful to protect the top if you're worried about scratched.
Date published: 2019-10-21
Rated 5 out of
5 by
SuzyKT from
Beautiful PieceThe desk is beautiful, well made and very big. The desk top is very roomy with a charging station built in. The color is green and not a washed out blue like the picture shows.
Date published: 2019-09-21
Rated 5 out of
5 by
Melissa 1 from
Verona deskThis desk is beautiful and very well made! The delivery team was very professional and handled it with great care. Thank you Ballard Designs!
Date published: 2019-09-18
Rated 5 out of
5 by
Tammy M from
Verona DeskGreat desk! Love the style and plenty of storage. Bonus that the cords are hidden.
Date published: 2019-09-14
Rated 5 out of
5 by
KICV from
Love it!Very well made and sturdy. Lovely color and finish. Large enough desk for all of my middle school teaching needs.
Date published: 2019-07-24
Rated 5 out of
5 by
Joan from Atlanta from
Very PleasedThis was delivered about a month ago. I absolutely love this desk. It is solid, love the off-white color. There is more room in this desk than I had in my last one, which was much bigger. 4 nice-sized drawers and the filing drawer holds everything I need it to hold. I was able to hide my cords relatively well. The desk is everything I had hoped it would be. Thanks, Ballard Designs. As you can see, I'm a big fan (light, rug, entrance rug all came from Ballard Designs)
Date published: 2019-07-19
Rated 5 out of
5 by
babs0428 from
Verona DeskI love the desk that I received and am so happy with it.
Date published: 2019-07-01
Rated 5 out of
5 by
gail68 from
Makes me feel more productive!LOVE this desk!
So much work space, tons of storage and it's soooo pretty!
Date published: 2018-12-02
Rated 5 out of
5 by
kgardn7 from
Gorgeous desk for home officePurchased in 2016 and I still LOVE it - minor wear but it's gorgeous (and I work from the desk 10-12 hours a day!)
Date published: 2018-11-12
Rated 5 out of
5 by
lak516 from
Beautiful, Elegant, FunctionalI am extremely pleased with this purchase! It is very well-made. The off-white color is perfect for my decor. The drawer and file space is substantial. Love it!
Date published: 2018-09-20
Rated 5 out of
5 by
Shim from
Elegant desk that's user friendly!I have had the Verona desk in the off white color for over a year now. I absolutely love how functional as well as beautiful this piece of furniture is. I read another review that mentioned it chipped easily. But, I have NOT had that issue. Maybe the manufacturing painting process was different between the 2 desks. Any how, I recommend it if you're looking for a pretty versatile desk.
Date published: 2018-01-21
Rated 5 out of
5 by
dlcrowder from
Great Desk with lots of featuresSo glad I finally decided to purchase this desk. The color is perfect. It is more of the Benjamin Moore White Dove "white" than creme. It came super easy to assemble. Very sturdy. Great drawers and keyboard holder. I love it!
Date published: 2017-10-13
Rated 4 out of
5 by
00000 from
Lovely Addition to My Work SpaceLovely desk. I had thoroughly searched for what would be the right size for my needs. This is a larger one, which works for me for my home office, allowing space for papers, etc. on top of my desk without encroaching on my work space. I paid extra for the delivery into my office. They uncrated it and brought it inside, but it did have a million little white static pieces of foam on it which required a bit of clean up. I was surprised that the white foam protection was directly up against the desk. There is one small area about the size of a hand that had not received the full finish, but it is acceptable. The black color requires frequent dusting so be prepared for that.
Date published: 2021-05-12
Rated 4 out of
5 by
vickip from
Chips easilyloved the color. very functional for daily working
Date published: 2021-03-04
Rated 4 out of
5 by
CG in Florida from
Verona deskBeautiful desk. Love that it looks good from all angles. Cord hide-away unfortunately doesn’t fit my computer power cord. It was a key reason I bought the desk.
Date published: 2021-02-13
Rated 4 out of
5 by
Lauraleigh75 from
Beautiful deskWe bought this last October when we redesigned our study and it is a beautiful, functional desk. We specifically bought this desk because of the drop down drawer front for the keyboard. My only complaint is that the drop down front has started to sag, I assume from the pressure of our hands resting on it when we’re using the keyboard. A reinforcement of the panel would help this, perhaps? My concern is that after another year of use the drawer front will be so bowed that it won’t close properly. For this price point I expected more durable construction.
Overall, we love the desk and it’s been used A LOT with everyone working/learning from home. We did also have a piece of glass cut to fit the top to help preserve the finish on top.
Date published: 2020-10-28
Rated 4 out of
5 by
Kory from
Pretty deskDesk arrived in great condition. Finish is nice. Wish the drawer boxes were dove tailed. And, the opening for the chair is too narrow for my desk chair, which is a bummer!
Date published: 2020-10-13
Rated 4 out of
5 by
Amy McD from
Love my Verona, one drawback thoughI liked this desk so much I bought this second one. It has great features, is attractive. Drawback in the one file drawer, a standard hanging file holder with a file folder makes the file tab too tall for the drawer to close, but you can put files in the drawer without hanging file folders.
Date published: 2020-10-12
Rated 4 out of
5 by
ivee from
Almost perfect ! ! 1This is a beautiful desk. The drawers are a good size, the center drawer is used for my computer (4" square x 1/5" high) and various peripherals. the one missing star is because the bar with the outlets is useless as is. Any plug will stand too high and the cover won't fit. I unscrewed the piece, plugged in and laid it on it's side. The best use of the space in the channel cords into the drawer. If you choose to use an additional outlet bar, the cords can be let out the sides of the box and plugged in under the desk. Any excess cords going through the box into the drawer can hang inside and won't be seen because the of the finished back.
Date published: 2020-09-29
Rated 4 out of
5 by
MrsFluffernutter from
Attractive and well-made, design could be improvedOverall, I’m very happy with this desk! It’s attractive and well-made. There are just a few small things that could be improved: the well for the power strip should be deeper. Typical power cords stick up straight and are too tall to put on the cover. Also, the keyboard tray should be a little wider or include a flip-out mouse tray. I cannot fit a full-size keyboard and mouse on the keyboard tray. One other thing to note: it’s very heavy! The movers brought it in but I had to attach the legs and then flip it up onto its feet. Just keep that in mind! You will need help :)
Date published: 2020-08-22
Rated 4 out of
5 by
Navy blue from
Beautiful desk, paint/finish is lacking in qualityBeautiful desk, well made. I was disappointed with the finish. Some areas on the top feel like they weren't completely sanded or as well sanded as the rest of the desk. Also, the finish seems spotty in some areas. I feel for the price of this desk the finish/paint should've been perfect. I noticed other reviews said something similar. You couldn't find a desk more beautiful and functional. The color is more greenish than blue.
Date published: 2020-07-13
Rated 4 out of
5 by
MirZ from
Verona deskVery happy with this desk. Nice quality, good price and looks like picture. Only complaint was that it came with a chip in the corner, upon delivery. Ballard worked with me to get it corrected and I am happy with the customer service. I ordered the file cabinet to go with it and I am awaiting it’s delivery- only complaint is that it is taking quite a while to get each piece!
