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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Verona Desk is rated 4.3 out of 5 by 120.
Rated 5 out of 5 by from Great desk This is a great desk; very stylish and well made!
Date published: 2021-03-27
Rated 5 out of 5 by from Verona Desk This is a beautiful piece of furniture, and I love it. It is VERY heavy and was difficult for a single person to unpack and place in the house. It should also come with a small bottle of touch-up paint to repair a few minor shipping scratches and those occurring down the road (it appears to scratch rather easily).
Date published: 2021-03-04
Rated 5 out of 5 by from Verona desk I’m downsizing my office and this piece meets my needs and as a bonus, it is beautiful!! Very substantial!!
Date published: 2021-02-23
Rated 5 out of 5 by from Exceeded out Expectations!! Wonderful Desk.....love the color and the elegant design and the ample drawer depth
Date published: 2021-01-14
Rated 5 out of 5 by from Great desk Very nice...The drawers don't glide as easy as I hoped. I am hopeful that they will be better with time. Everything else is great!
Date published: 2020-09-27
Rated 5 out of 5 by from gorgeous color Amazing quality; the color of this piece is fantastic. It is a soft seafoam green. It looks like a very custom piece.
Date published: 2020-09-24
Rated 5 out of 5 by from Verona Desk Black This is a sleek and functional desk. The desk is very well made and heavy. It has ample space, both in drawers and desk top. Would recommend the desk. Request a sample of colors bc the white is more cream when I received the sample.
Date published: 2020-09-04
Rated 5 out of 5 by from Love this desk! This desk is beautiful. I wanted a large, good quality desk and this delivers. It's very deep, which gives me lots of room. The drawers and file is excellent quality. I got the white (which is really a creamy, pale yellow). I knew it would be off white, but it is a bit more on the pale yellow side. It still looks warm and beautiful in the room. I love it!
Date published: 2020-08-30
Rated 5 out of 5 by from Space to work from home Great desk with ample space. Unscrewed extension cord to allow all cords to fit and close the plate.
Date published: 2020-08-27
Rated 5 out of 5 by from Great piece but ..... The delivery company DOES NOT assemble it so you have to screw the legs on, which is easy,BUT , you then need at least 3 strong people to pick up & place this extremely heavy desk
Date published: 2020-08-25
Rated 5 out of 5 by from Beautiful BUT...... Its beautiful, but if you pay for inside delivery, they do NOT assemble it. The legs are easy to screw in, by lying the desk on it’s side (which I asked the delivery men to do before they left), but the desk is extremely heavy & it took 3 people, to stand it upright. Beware
Date published: 2020-07-14
Rated 5 out of 5 by from Great desk This is a solid and beautifully made desk. It has a surprising amount of space in the drawers and file cabinet.
Date published: 2020-06-11
Rated 5 out of 5 by from Gorgeous desk! We purchased this desk in black. It was delivered on time and in perfect shape. I took a risk buying it in black, as we do not have a lot of black in the house, but it is a gorgeous piece and definitely the right move for our computer room that is now a work from home office for my husband. No complaints about the charging area on desk top either.
Date published: 2020-05-29
Rated 5 out of 5 by from Beautiful Verona Desk! Purchased the Verona Desk for my home office. I had preview this in a store near us and loved the quality, design and color. It fit perfectly and absolutely love it!
Date published: 2020-02-09
Rated 5 out of 5 by from Ideal Desk The verona desk is a well-design and substantial desk. I am very pleased with all aspects of the desk.
Date published: 2020-02-06
Rated 5 out of 5 by from Gorgeous, solid, and the envy of my office. Desk is gorgeous! I bought this for my office/studio. Everyone else in the office wants one now too. I love the hidden outlets to help control all the cord clutter. The color is a beautiful soft white and the whole piece feels solid and sturdy. I have already gotten a small scratch on the top, but it was because of something that was set on top of it...so my fault, but just be careful to protect the top if you're worried about scratched.
Date published: 2019-10-21
Rated 5 out of 5 by from Beautiful Piece The desk is beautiful, well made and very big. The desk top is very roomy with a charging station built in. The color is green and not a washed out blue like the picture shows.
Date published: 2019-09-21
Rated 5 out of 5 by from Verona desk This desk is beautiful and very well made! The delivery team was very professional and handled it with great care. Thank you Ballard Designs!
Date published: 2019-09-18
Rated 5 out of 5 by from Verona Desk Great desk! Love the style and plenty of storage. Bonus that the cords are hidden.
Date published: 2019-09-14
Rated 5 out of 5 by from Love it! Very well made and sturdy. Lovely color and finish. Large enough desk for all of my middle school teaching needs.
Date published: 2019-07-24
Rated 5 out of 5 by from Very Pleased This was delivered about a month ago. I absolutely love this desk. It is solid, love the off-white color. There is more room in this desk than I had in my last one, which was much bigger. 4 nice-sized drawers and the filing drawer holds everything I need it to hold. I was able to hide my cords relatively well. The desk is everything I had hoped it would be. Thanks, Ballard Designs. As you can see, I'm a big fan (light, rug, entrance rug all came from Ballard Designs)
Date published: 2019-07-19
Rated 5 out of 5 by from Verona Desk I love the desk that I received and am so happy with it.
Date published: 2019-07-01
Rated 5 out of 5 by from Makes me feel more productive! LOVE this desk! So much work space, tons of storage and it's soooo pretty!
Date published: 2018-12-02
Rated 5 out of 5 by from Gorgeous desk for home office Purchased in 2016 and I still LOVE it - minor wear but it's gorgeous (and I work from the desk 10-12 hours a day!)
Date published: 2018-11-12
Rated 5 out of 5 by from Beautiful, Elegant, Functional I am extremely pleased with this purchase! It is very well-made. The off-white color is perfect for my decor. The drawer and file space is substantial. Love it!
Date published: 2018-09-20
Rated 5 out of 5 by from Elegant desk that's user friendly! I have had the Verona desk in the off white color for over a year now. I absolutely love how functional as well as beautiful this piece of furniture is. I read another review that mentioned it chipped easily. But, I have NOT had that issue. Maybe the manufacturing painting process was different between the 2 desks. Any how, I recommend it if you're looking for a pretty versatile desk.
Date published: 2018-01-21
Rated 5 out of 5 by from Great Desk with lots of features So glad I finally decided to purchase this desk. The color is perfect. It is more of the Benjamin Moore White Dove "white" than creme. It came super easy to assemble. Very sturdy. Great drawers and keyboard holder. I love it!
Date published: 2017-10-13
Rated 4 out of 5 by from Lovely Addition to My Work Space Lovely desk. I had thoroughly searched for what would be the right size for my needs. This is a larger one, which works for me for my home office, allowing space for papers, etc. on top of my desk without encroaching on my work space. I paid extra for the delivery into my office. They uncrated it and brought it inside, but it did have a million little white static pieces of foam on it which required a bit of clean up. I was surprised that the white foam protection was directly up against the desk. There is one small area about the size of a hand that had not received the full finish, but it is acceptable. The black color requires frequent dusting so be prepared for that.
Date published: 2021-05-12
Rated 4 out of 5 by from Chips easily loved the color. very functional for daily working
Date published: 2021-03-04
Rated 4 out of 5 by from Verona desk Beautiful desk. Love that it looks good from all angles. Cord hide-away unfortunately doesn’t fit my computer power cord. It was a key reason I bought the desk.
Date published: 2021-02-13
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