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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Verona Desk with Hutch is rated 4.1 out of 5 by 29.
Rated 5 out of 5 by from So excited! I was so hesitant to order these pieces because of the one review that had been posted. Before I ordered, I called the product specialty department and voiced my concerns about the statements in that review and expressed how concerned I was to pay this kind of money based on pictures and the posted review. I felt like I was taking a chance but a good one based on the conversation with Ballards representative. I'm SO GLAD I ORDERED IT ALL!!! IT IS GORGEOUS and I know when I pull the entire office together it will be beautiful! Thank you, Ballard Design!!!
Date published: 2016-08-09
Rated 4 out of 5 by from Love it! Beautiful desk and I am glad I got the hutch. I do wish they had included some touch up paint.
Date published: 2020-01-18
Rated 4 out of 5 by from Love my desk...but very heavy!! I love my new desk and I took it a step further to perfect it- I had a piece of glass cut to put on the top.
Date published: 2020-01-17
Rated 4 out of 5 by from Beautiful desk but..... The color is more of a light teal than blue, though it actually worked better for me. Also, when things are plugged into the power strip ( which is still an absolutely wonderful idea) you can't put the cover on. However, I am pretty happy with my new desk!
Date published: 2017-05-10
Rated 3 out of 5 by from Somewhat satisfied Somewhat satisfied, but the desk and hutch definitely are not white. More like a light yellow. Not as picture either in the catalog or online. I wouldn't have purchased it if I had a sample prior to ordering, but with COVID I don't want to go thru the hassle of returning it. I've waited too long as it is.
Date published: 2021-03-03
Rated 3 out of 5 by from Pretty desk with some drawbacks This is a very pretty desk. I ordered the soft blue desk with the hutch. It has a lot of storage space and looks beautiful in my home office. The desk has a lot of drawer space and the overall design is nice. I am typing this review on the desk while looking at a picture of it on the website and it is definitely not the same color depicted, it is a lot more green than the blue color in the catalog. I would have preferred the blue color, but the color I got is nice, just not what was shown. The top drawers are very shallow so it is difficult to put office supplies in them. The thing I am most disappointed in is the cord bay in the back. It is too shallow to plug most cords into, so if you plug a computer or laptop cord in there, you cannot get the cover back on. The wood the desk is made out of is very soft and if you accidentally bang anything into it or drop anything on it, it will dent or gouge so you must be very careful around it as I found out the hard way. Overall, I am happy I purchased this desk. I think they should update the color on the website to be more accurate.
Date published: 2017-02-19
Rated 3 out of 5 by from Nice desk The desk is very nice. The delivery was exceptional through JDHunt. The only thing I am not happy about is that the desk is NOT blue, it is green.
Date published: 2016-12-26
Rated 1 out of 5 by from Hutch The hutch came damaged and it’s been 5 weeks since the replacement was shipped. It’s been in a warehouse 2 hours from my home for 2 weeks. I’ve emailed and no answer. The desk is fine just not impressed with shipping.
Date published: 2020-07-04
Rated 1 out of 5 by from Less than 2 years old and falling apart! I owned my previous work desk for over 12 years, and it was in perfect condition when I gave it to a friend. I wanted to update my work space so purchased this desk about two years ago, and it is falling apart, sadly. The drawers are all crooked, and one no longer closes. The bottom of the keyboard drawer is falling out, and I can no longer store my keyboard there. I also purchased the matching filing cabinet, and one of the corners is cracking. Very sad and disappointed because the pictures online show a gorgeous desk. Buyer beware!
Date published: 2019-02-18
Rated 1 out of 5 by from Pretty in the picture but lots of flaws It took three separate deliveries for this to arrive in good enough condition for me to consider keeping it. The quality is very poor. The second shipment there were chips all over it and someone had painted over them. The one I kept, there are still small chips here and there and I probably should not have kept it. My advice is to keep looking. For the price this should be top quality and it is not made well. I really wish it were as nice as I thought it would be.
Date published: 2016-04-08
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