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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $20-$40/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $20-$40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions. It's important to ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.

What to expect for Delivery

On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.

Accepting your Delivery

Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

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Verona 2-Drawer Lateral File is rated 4.6 out of 5 by 80.
Rated 5 out of 5 by from Worthwhile Splurge Item This was a splurge item for me and it’s just beautiful. I haven’t filled it up yet, but it looks gorgeous in the office. Both customer service and the delivery company were just terrific. Ballard has long been my absolute favorite catalog. The layouts are great and the quality of merchandise is first rate. Keep up the good work—others could learn from you.
Date published: 2020-09-07
Rated 5 out of 5 by from Love this piece. Substantial. Functional. The perfect addition to my recently renovated laundry room! I want one in every room!
Date published: 2020-09-03
Rated 5 out of 5 by from Verona 2 drawer lateral Love this piece. Substantial. Functional. The perfect addition to my recently renovated laundry room! I want one in every room!
Date published: 2020-09-03
Rated 5 out of 5 by from Love this cabinet!! Beautifully made, generously sized, and the top pull out work surface is an added bonus.
Date published: 2020-08-28
Rated 5 out of 5 by from Love our new file cabinet! This piece of furniture fits nicely in my home office. The description was right on and I am very pleased with it. Have never ordered furniture from you before but will definitely consider ordering some again based on this experience.
Date published: 2020-08-26
Rated 5 out of 5 by from Blue-green two drawer file cabinet Solid, well made, pretty color , drawers work well
Date published: 2020-08-25
Rated 5 out of 5 by from Stately and functional Stately piece of furniture for our office. Holds many files and is well made.
Date published: 2020-05-29
Rated 5 out of 5 by from Worth the price! Great style and function. I like the locking mechanism when one drawer is open the other locks.
Date published: 2020-05-15
Rated 5 out of 5 by from Verona 2 drawer file cabinet Beautiful piece in an off white color. You can have files in a section of each drawer. This is a beautiful piece...
Date published: 2020-03-16
Rated 5 out of 5 by from Beautiful & Sturdy Beautiful sturdy cabinet!!! Very versatile with both legal & letter size options.
Date published: 2020-03-04
Rated 5 out of 5 by from It fits perfectly in my house the color is great and so very happy with my furniture. And delivery was excellent . I couldn’t be happier
Date published: 2020-01-19
Rated 5 out of 5 by from Perfect piece of furniture. It fits perfectly in my house the color is great and so very happy with my furniture. And delivery was excellent . I couldn’t be happier
Date published: 2019-12-07
Rated 5 out of 5 by from Workhorse file cabinet looks great, too I bought this file cabinet to complete my home office, along with the matching Verona desk and hutch, and it has far exceeded my expectations for file storage and functionality - well-made, sturdy, drawers glide easily and letter-size files fit side by side with room in between for additional items like filing supplies and paper for the printer. The pull out work surface comes in very handy as well. Looks great, too!
Date published: 2019-11-01
Rated 5 out of 5 by from Love this cabinet! My order arrived earlier than expected. White glove delivery was just perfect: the piece was unwrapped, all packaging was removed, and the filing cabinet was placed where requested. It was just the right size and was as pretty as it looked in the catalogue. Even my husband said it was perfect! Thanks again, Ballard, for delivering a quality item to our home once more.
Date published: 2019-10-09
Rated 5 out of 5 by from sturdy and lovely We purchased 2 of these lateral files for our jointly shared office. They are well made, versatile (able to make standard or legal size files), supportive, and LOOK great. I (the Mrs) wanted Lovely; the Mr wanted functional...we got it all!
Date published: 2019-07-09
Rated 5 out of 5 by from Excellent filing cabinet I wanted a filing cabinet that would look like a piece of family room furniture and and not office furniture. Besides being a handsome addition to the room. It is solid, heavy, and well constructed. Its great reading my mail in the morning and filing it all away quickly. No more stacks of paper looking for a home. Buy it, you'll love it.
Date published: 2018-04-29
Rated 5 out of 5 by from Perfect file cabinet! Love it! Legal files are readable from the front to the back rather than sideways in my previous cabinet. Lots of room. It looks great in my office with the Dorchester 2 seat bench and the burlap message board.
Date published: 2016-09-18
Rated 5 out of 5 by from Perfect size and color. Love! Just what I've needed for my home office. Thank you.
Date published: 2016-08-21
Rated 5 out of 5 by from Well Made Very sturdy, safe(no tipping and locking mechanism) and attractive. Also can be used for general storage. Love the pullout shelf
Date published: 2016-01-09
Rated 5 out of 5 by from This product exceeded our expectation It is a solid piece of furniture. Very well made. The locking drawers help in keeping it stable. We had the in home delivery service and they called to set up a day and time and then called the day before and again within a one-half hr before delivery. Very professional. Worth every cent!
Date published: 2015-12-19
Rated 4 out of 5 by from Lateral file Nice lateral file cabinet. Did come in with a small blemish that is covered when the drawer is closed, so not a concern.
Date published: 2020-09-29
Rated 4 out of 5 by from Addtional Piece for the Home Office Great piece with the desk with ample space, great look.
Date published: 2020-08-27
Rated 4 out of 5 by from Creme filing cabinet The color is more creme than it looks in the pictures but overall great size and quality!
Date published: 2020-07-12
Rated 4 out of 5 by from Sturdy and well-made This cabinet makes a beautiful statement in a home office. Sturdy, well-made, drawers open and close perfectly. And it holds a ton, to clean up a cluttered office. Highly recommend.
Date published: 2016-06-24
Rated 3 out of 5 by from tabs for files really like file cabinet however metal bars need to drop further in, tabs on files do not clear
Date published: 2020-10-27
Rated 3 out of 5 by from Looks okay, makes sounds This arrived in a huge shipping crate and was incredibly difficult to unpack. Once unpacked, one of the knobs was damaged and bent. The drawers also make a weird clicking sounds when you open and close them. Quality lacking for price. Looks nice overall.
Date published: 2020-04-05
Rated 3 out of 5 by from this product looks great This product looks great and serves the purpose of filing, but the drawers make noise when you open and close them.
Date published: 2016-02-28
Rated 2 out of 5 by from Damaged item One of the cabinets was damaged at delivery. The delivery man said a new one would be sent and I have had no contact from Ballard since that day as to a delivery day or an update or really anything at all
Date published: 2021-03-05
Rated 1 out of 5 by from Awful customer service Wrong colot Missing part Noone will respond to myemail that knows what they are doing
Date published: 2020-08-30
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Product:MO447-Verona 2-Drawer Lateral File