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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Verdi 1-Light Sconce is rated 4.6 out of 5 by 5.
Rated 5 out of 5 by from Not your run-of-the-mill sconce! I also bought this sconce along with the chandelier and I am extremely pleased with it. It is so unique and, with the right bulb, casts a soft, speckled light on my wall over my night table. It does take time to assemble and it is necessary to bend the hooks to, A, get them in the holes and to, B, make some of the crystals hang properly as some of the hooks are simply closed up too tight, but once I was finished it looked stunning. I just love all the hanging crystals. It reminds me of something you'd see in the 1920s. The only thing I noticed was that it only came with a single pendant to hang on the bottom as opposed to a string of two round crystals and a pendant. It's not a huge deal and with the spare parts that were provided, I could easily recreate the exact look if I wanted to. Ultimately I absolutely love it and would recommend this entire line of lighting products to anyone who is looking for something really attractive, but very different.
Date published: 2011-09-06
Rated 5 out of 5 by from A bit of glamor in the entryway This fixture is beautiful - sparkly and perfect. Really adds some glamor to our foyer. Need to use a 40 or even 25-watt bulb to prevent too much glare - once we made that change the fixture looks great.
Date published: 2015-04-22
Rated 5 out of 5 by from glamorous i used these sconces in my bathroom because I needed something narrow. they worked Beautifully. i originally ordered two then decided on another for between two big mirrors. I am so happy i now have three of them! They are a perfect fit and glamorous.
Date published: 2013-08-11
Rated 5 out of 5 by from Great in Bathroom A friend recommend the Verdi 1 Light Sconces to compliment my bathroom vanity mirror. They are perfect! I also purchased the Verdi 1 Light Chandelier for the room as well.
Date published: 2013-02-20
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Product:LW303-Verdi 1-Light Sconce
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