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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item
Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

  • Share any restrictions or
    special circumstances

  • Ensure that all items will
    fit through access points

  • Ensure pathways
    are clear

  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Venetian Star Tree Topper is rated 4.2 out of 5 by 9.
Rated 5 out of 5 by from This item is unusual, and looks like an antique. I have used this item as halos for some of my Infant Jesus sculptures collection, I cut off the spiral metal from the back so that it lies flat, and place the head of the sculpture over the mirror in the center. Also, I hung three of these in a vertical line on a narrow wall, and placed my nativity set in front of them. Only one side of this item is intended for display, which is good to know if you want to use as a tree topper. I now own six, and purchased the most recent ones during the 15% reduction sitewide & free shipping sale.
Date published: 2014-01-26
Rated 5 out of 5 by from Old World Lustre I love this tree topper. Its finished beautifully, with an antique lustre as opposed to a glitzy bright gold. It will look beautiful on my tree next year, only wish I'd bought it earlier so I could have used it this year.
Date published: 2014-01-23
Rated 5 out of 5 by from Beautiful Star Tree Topper This tree topper was exactly what I was looking for. I looked all over the internet and none compared to this fabulous star- it makes my tree even more beautiful .Thank you very much.
Date published: 2013-01-10
Rated 5 out of 5 by from Beautiful star! I've been looking for a topper like this for a few years. It is beautiful and very reasonably priced.
Date published: 2012-11-08
Rated 4 out of 5 by from Pretty Star I liked the star, but when I put it on my tree it was missing something. So I put some gold glitter that matched the finish on the star. I put it on the longer pieces of the star only. It was just what it needed. It looks gorgeous! I tested it on the back first because I was afraid it would look tacky. It looks great! It is just enough to give it that oomph that it needed. Just enough sparkle without being over the top.
Date published: 2013-12-11
Rated 4 out of 5 by from Lovely tree topper for seasonal use Love it for my Christmas tree. Only think it is not sturdy enough for daily use as mirror or intended as such.
Date published: 2013-01-05
Rated 4 out of 5 by from Thrilled! I wanted to purchase the tree topper for a while, but never did. I'm thrilled that I finally made the leap. It will be a perfect topper to my gold and silver tree this year!
Date published: 2012-11-07
Rated 3 out of 5 by from pretty shape and size - need to repaint over the color Received my tree topper and was really disappointed with the color. It was sort of a dull bronze, I had expected it to be gold. So I sprayed it with gold paint and added a little glitter here and there and now I'm very happy with it.
Date published: 2013-01-04
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