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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
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Velvet Ribbon is rated 4.8 out of 5 by 106.
Rated 5 out of 5 by from Absolutely beautiful. Very pleased. Absolutely beautiful. Very pleased. Thank you so much.
Date published: 2023-01-21
Rated 5 out of 5 by from Will buy again Good quality. I was pleased with the length and width of the ribbon
Date published: 2023-01-14
Rated 5 out of 5 by from Quality and luxury in a simple product Excellent quality and rich color. Beautiful ribbon with all the luxury you could want in a simple piece. I couldn’t be happier with my purchase.
Date published: 2023-01-08
Rated 5 out of 5 by from Beautiful navy This is a beautiful deep navy velvet ribbon. It worked well with the tartan blue/green ribbon I used for Christmas.
Date published: 2022-01-07
Rated 5 out of 5 by from Great qualiry! Great quality and price! I highly recommend for all your crafting needs.
Date published: 2021-12-21
Rated 5 out of 5 by from One-sided ribbon Very pretty ribbon, but be aware that it is one-sided
Date published: 2021-12-18
Rated 5 out of 5 by from Ribbon This ribbon is gorgeous. It looks great with my Christmas decorations. It is thick and easy to tie.
Date published: 2021-12-17
Rated 5 out of 5 by from Classic Beauty! I am on my second season with this ribbon & obsessed. I had bought the gold for fall and the burgundy now for Christmas. It is a classic beauty - the weight, feel and price is just right. Burgundy does have a more pink/dark mauve/deep fuchsia undertone. I know weird, but it’s there. I wish it felt more red to me but it’s still great. I have it on my wreaths which are more farther away, higher which looks lovely but close up the link really does come through. Next year I will more likely go with the red if available.
Date published: 2021-11-27
Rated 5 out of 5 by from Gorgeous Ribbon Beautiful velvet ribbon in a gorgeous shade of Green that looks opulent.
Date published: 2021-10-19
Rated 5 out of 5 by from All occasion ribbon Perfect green . Olive neutral. Will use it all year.
Date published: 2021-03-27
Rated 5 out of 5 by from Great for gift wrapping. Rich elegance for holiday gift wrapping. Colors are very nice.
Date published: 2021-03-14
Rated 5 out of 5 by from Sumptuous Velvet This ribbon is sumptuous and elegant, great quality. I have used it to embellish two packages recently and both recipients commented on how lovely the ribbon was.
Date published: 2021-03-04
Rated 5 out of 5 by from Very nice ribbon Nice quality ribbon. Will use on gift packages, nice green sage color.
Date published: 2021-03-04
Rated 5 out of 5 by from Excellent quality, elegant ribbon The ribbon is high quality, and the velvet has a terrific depth of color.
Date published: 2021-03-03
Rated 5 out of 5 by from Love it Great quality ribbon! I wish there was more on the roll
Date published: 2021-03-03
Rated 5 out of 5 by from Velvet ribbon Beautiful ribbon! Very excited to use on gifts and florals.
Date published: 2021-02-08
Rated 5 out of 5 by from The perfect ribbon Soft and of quality ribbons. Perfect addition to a Christmas tree or present.
Date published: 2020-09-03
Rated 5 out of 5 by from Darling ribbon Great color! Love the ribbon! Great Christmas accent!
Date published: 2020-05-19
Rated 5 out of 5 by from Gorgeous!! Beautiful ribbon! Love it! Going back for more!!
Date published: 2020-04-29
Rated 5 out of 5 by from Lovely ribbon! Great quality ribbon looked nice and held up well on my packages.
Date published: 2020-01-06
Rated 5 out of 5 by from Love adding glamour to packages and pillow crafts. These ribbons are perfect for decorating packages or pillows!
Date published: 2019-12-15
Rated 5 out of 5 by from Lovely ribbon I had ordered the burgundy last year and decided to go ahead with the green this year. Such lovely ribbon and large spool for the price. It's a wonderful deal on a timeless ribbon fabrication that lends itself to vintage wrapping.
Date published: 2018-11-12
Rated 3 out of 5 by from Beautiful look but stiff to use I purchased the burgundy, and it's quite pretty. The surface of the ribbon isn't as soft as real velvet, but it is much nicer than other velvet ribbon that I've seen. The issue is that the ribbon is stiff, and it will be difficult to make a bow and knot and have it look great.
Date published: 2019-11-13
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