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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Valet Shelving with Rod is rated 4.4 out of 5 by 52.
Rated 5 out of 5 by from Great piece! It’s very well made, looks great, and works perfectly in my laundry room for hanging clothes that cant go into the dryer. No more hanging these items on the shower rod in the bathroom!
Date published: 2019-09-28
Rated 5 out of 5 by from Would recommend Just as photographed, I upgraded the anchoring system, was not sure the supplied mounting was adequate. Overall, pleased with purchased, would recommend.
Date published: 2019-08-31
Rated 4 out of 5 by from Not fun to hang Very nice appearance. Must be mounted securely. Holes were not pre-drilled to attach shelf to brackets.
Date published: 2021-04-28
Rated 4 out of 5 by from Use with caution The shelf didn't have pre-drilled holes to attach the hanging rod. For the amount of money this shelf costs, it seems that would be simple addition. The other issue is it should come with a weight warning. We hung the shelf. One side into a stud and the other with the included screw and plastic casing (It only has two connecting holes). I hung several sweaters and put a few shoe boxes on the shelf and within 8 hours it pulled completely out of the wall ripping out the sheetrock. We will re-hang with steel molly bolts and I guess I will hang t-shirts instead of sweaters to ensure it isn't too weighted.
Date published: 2021-02-20
Rated 4 out of 5 by from Valet Shelf The shelf is not white. It’s an off white color. Very pleased with quality.
Date published: 2020-10-01
Rated 4 out of 5 by from Laundry Open Shelving Shelf is nicer than what you can buy at box stores; however there were no pre-drilled holes and you need someone who knows what they are doing to install properly. We also had to shim to make them line up. Heavy duty anchors were also purchased because those that come with shelving are inferior. I installed them above washer and dryer along with the corner shelf. Form and function beautiful overall. Proper installation took five hours. Now that it is in - I am delighted. Make sure you are handy and have enough space, because they are very large and very deep!
Date published: 2020-01-04
Rated 3 out of 5 by from Nice, but more work than anticipated Good quality and well packed/no shipping damage. However, the shelf had no pre-drilled holes to attach the brackets. Customer service was very helpful: offered to immediately ship another (for which I’d rightfully be charged), and full refund for the defective shelf once it was received back by Ballard. Second shelf arrived with the same issue, so I just measured/drilled my own holed to attach the brackets. Additionally, I agree that you’ll need to purchase more substantial mounting hardware/anchors than those that come with the shelf. Ultimately, it looks great and does its job, but loses stars for issues with quality control & undo labor for buyer... and having to repack/haul return to UPS.
Date published: 2020-10-10
Rated 3 out of 5 by from Good idea, needed tweaking. Bought this about a year ago. This shelf is great in my laundry room, and I use the hanging rod everyday, but my husband had to modify it. The wooden board was too heavy, it fell forward twice ripping everything off the wall. He ended up cutting a new board out of a much lighter weight wood, then anchored the shelf separately to the wall, and again with the rack. A lot of work for the price. Maybe it is a lighter weight shelf now, but be careful!
Date published: 2019-12-08
Rated 3 out of 5 by from Great shelving but... I bought 2 of these shelves for my laundry room. One came with the holes drilled to attach the metal brackets and one didn't. I called customer service and they agreed to replace the one without the holes drilled. When the replacement arrived, it too had no holes! I had to take the replacement shelf to someone to holes drilled so I could mount it to the wall. It looks great now that it is up, but what a pain to have to deal with such a lack of quality control.
Date published: 2019-10-28
Rated 1 out of 5 by from Shelf Not Drilled for Installation I am not the only one to review that they received a shelf with no drill holes. I also agree with another review that you will need to go buy longer wall screws. I was ok to buy new screws, but I am not OK with drilling holes in the shelf. The shelf is also WAY too heavy. They should use a lighter shelf so the shelf can be used, not just look pretty.
Date published: 2020-09-07
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Product:WS956-Valet Shelving

Valet Shelving with Rod

Valet Shelving without Rod

Valet Corner Shelf