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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Upholstered Twin Sleeper is rated 4.6 out of 5 by 19.
Rated 5 out of 5 by from Exactly as I anticipated Overall, this is a great chair. Even the sleeper cushion/pad is pretty comfortable (but I'm a small person - a heavier person may disagree). I got the desert chenille and was concerned it may be too "soft" for upholstering, but I was wrong - it's sturdy and thick and very well-made. I absolutely love this chair! The seat cushion is on the firm side, but I think it just needs some breaking in.
Date published: 2014-04-25
Rated 5 out of 5 by from I'm so pleased with this purchase Twin sleeper I ordered took six weeks to be custom made, but the end result was beyond my expectations. It's top quality, perfectly done and beautiful. The color I picked (blue velvet) is even better in person than the picture or the swatches they sent me. I'm one happy customer.
Date published: 2013-04-22
Rated 5 out of 5 by from Upholstered Twin Sleeper is a Winner I did a lot of research trying to find a quality, custom fabric twin sleeper for the "man cave" in our home. This sleeper, when folded is comfy, the back and pillows plush, and we are getting lots of compliments. It has a a classic enough look to work with our mission furniture and yet softens the room a bit. The process for doing your own fabric was simple and appropriately timed for a custom job. We're also VERY HAPPY to know it was made in America--people just can't complain about the economy if we aren't putting Americans to work. We're looking forward to our next custom fabric purchase with Ballard. Really happy with our purchase!
Date published: 2012-03-21
Rated 5 out of 5 by from It is very comfortable and they did a beautiful job upholstering it with my fabric. It is very comfortable and they did a beautiful job upholstering it with my fabric.
Date published: 2011-09-03
Rated 5 out of 5 by from A very unique solution for small spaces This is a comfy and attractive piece that functions as a guest bed in our tiny cottage. I was slightly disappointed with my fabric, so be sure to order a sample before committing! The chair itself is wonderful and I have yet to find anything else like it!
Date published: 2011-08-02
Rated 4 out of 5 by from Great small sleeper Great looking, really practical . I recommend adding something to the top to soften ur a bit but it’s actually fairly comfortable.
Date published: 2019-07-30
Rated 3 out of 5 by from Looks great but... Love the chair and the way it looks. I bought this last fall but hadn’t a need for the bed until recently. It seems way more difficult to pull out than it should be. I had a hard time pulling it out when my guests first came and now that I have tried to open it to change the sheets I can’t lift it at all.
Date published: 2018-06-25
Rated 3 out of 5 by from Looks great, but terrible mattress! I was excited to receive the twin sleeper as we had a long term guest visiting (staying with us for a few weeks) and I thought this would be the perfect solution! I love the look of the Chocolate twill fabric and it's comfortable to sit on, but the mattress is awful. Instead of using the sleeper, we used an aero mattress for our guest...defeating the purpose of a sleeper sofa. Still, it looks good, but just didn't serve our purposes. When lying on the mattress, you can actually feel the wire springs. So...I suggest buying the sofa without the sleeper element!
Date published: 2013-06-01
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Please note:

  • * Digital images of custom upholstery may differ in pattern placement from the actual item.
  • * Colors can vary from screen to screen, so it's a good idea to order a swatch before completing your order.
  • * Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:SS068-Upholstered Twin Sleeper