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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Tuscan Wide Media Console is rated
4.8 out of
5 by
62.
Rated 5 out of
5 by
la4style from
Gap in doorsLove it! My only wish is that the two center doors could be adjusted. Closed there is quite a gap.
Date published: 2021-03-14
Rated 5 out of
5 by
I am out of ideas from
Just what I neededVery happy with my purchase. This console is well made the color is pretty and the size was just right. The only thing I would note is the doors are Lou when you open/close them.
Date published: 2021-03-04
Rated 5 out of
5 by
JCHale from
Just what we wantedWe replaced a larger, heavier tv hutch with this and also got the complementary secretary and bookcases. Very pleased with the quality, delivery and end result
Date published: 2021-01-11
Rated 5 out of
5 by
Cindyd88 from
Beautiful and functional pieceI looked a long time for the right media console. Most were cheap particle board. I was happy to pay more for this beautiful solid unit. Another plus is that it came assembled. It is a lovely light cream color. A little on the pricey side, so I waited for it to go on sale. Very happy with this purchase!
Date published: 2020-10-04
Rated 5 out of
5 by
Suburban buyer from
MediaVery attractive piece of furniture. Designer helped me choose.
Date published: 2020-09-10
Rated 5 out of
5 by
Pec50 from
I purchased two of these to go in either side of a fireplace. My woodwork is definitely off white and these are a spot on match. The size is perfect and we live the new look.
Date published: 2020-09-03
Rated 5 out of
5 by
Pec50 from
I purchased two of these to go in either side of a fireplace. My woodwork is definitely off white and these are a spot on match. The size is perfect and we live the new look.
Date published: 2020-08-22
Rated 5 out of
5 by
D Zampini from
Beautiful console of excellent qualityVery nice quality. Exceeded my expectations. I have lots of pieces from Pottery Barn and this is my first substantial piece from Ballard. The look of PB furniture may be very similar but the quality from Ballard far supersedes.
Date published: 2020-07-19
Rated 5 out of
5 by
Jamie T from
Tuscan Wide Media ConsoleGreat piece. Exactly as pictured. Great delivery process.
Date published: 2020-07-13
Rated 5 out of
5 by
Vicki74 from
Great qualityWe moved to an apartment from a house, and this was perfect for TV plus more storage. And attractive!
Date published: 2019-06-11
Rated 5 out of
5 by
BandC from
Looks greatWe are so pleased with our purchase, it look great. Rebecca Smith was instrumental in our selection. The product is well built and enhances our living room.
So glad we stumbled upon the store while shopping.
Date published: 2019-05-21
Rated 5 out of
5 by
Jackie48 from
BeautifulJust what we needed. Looks great and functions perfectly.
Date published: 2019-04-09
Rated 5 out of
5 by
cometmom from
Love it!The console is great... exactly as described and pictured.
Date published: 2019-03-19
Rated 5 out of
5 by
bjb123 from
Great extra media storage3 units side by side creates almost 16 feet of what appears to be a built-in unit. Very pleased with this purchase.
Date published: 2019-01-05
Rated 5 out of
5 by
Njc59 from
Sturdy piece of beautiful furnitureThe 3 pieces I bought finish my room beautifully. Very pleased .
Date published: 2018-09-03
Rated 5 out of
5 by
Julia S from
Good qualityGreat media console. Looks very beautiful. It is well built and sturdy. Adds lots of much-needed storage. It is a cream (off-white) color that looks great with anything.
Date published: 2018-07-08
Rated 4 out of
5 by
KANI from
QUALITY CONTROL MIAFirst delivery was disappointing. The dark walnut stain finishing process left numerous and very visible blemishes on the exterior's right side of the cabinet. The return and replacement process for our cabinet was excellent. Our second delivery, while we decided to keep it, was also very disappointing. Again, someone was missing in action during the finishing steps of this cabinet. The pre-drilled shelf adjustment holes were not aligned in the glass door enclosed center cabinet area, and the holes were totally missing from the left side door cabinet. Had to drill my own holes to make the shelves set level in the center shelf area and also drilled my own holes to make the left door shelved area even usable for shelf placement. Our four star rating goes to the return process folks, the delivery people and the broader and general great quality of Ballard Designs' products. PLEASE MAKE SOME CHANGES IN THE QUALITY CONTROL PROCESS OF THIS MEDIA CONSOLE PRODUCT!
Date published: 2022-02-23
Rated 4 out of
5 by
Lisa 2293 from
Tuscan wide media consoleLove the cabinet but the one problem is the glass doors don’t stay shut
Date published: 2022-01-13
Rated 4 out of
5 by
M Clark from
Media CenterThe Walnut Tuscan Wide Media Console fit perfectly and looks very nice. However, it was slightly damaged. The door on the right side was warped and would not align and close. My husband had to take the door off re drill the holes for the hinges and reattach the door. It took him about 1 1/2 hours.
The delivery people were excellent. There were a few minor scratches.
Date published: 2021-10-18
Rated 4 out of
5 by
Maryaz from
Nice piece of furnitureVery nice piece of furniture. I would have given it a five, but the color has a yellow tinge to it.
Date published: 2021-08-17
Rated 4 out of
5 by
Ms S from
Tuscan wide media consoleThe cabinet drawer does not close tightly. If you press it shut it pops back open.
Date published: 2021-07-01
Rated 4 out of
5 by
Tricia Kesler from
This is a lovely piece of furniture.I love this piece of furniture. My only complaint is that I must leave the glass doors open or there is a heat build up from my devises in the cabinet.
Date published: 2020-01-02
Rated 3 out of
5 by
Beachgirl23 from
Nice Video Cabinet Except FlawI ordered the cabinet in the grey color and it was delivered promptly. It is a great classic design that will go with just about any style. The only problem is that the glass doors were put on unevenly. I did not notice until after the delivery people left. Consequently the knobs on the doors are uneven. So inspect the cabinet carefully before accepting. Other than that it seems well made. However, for the price I paid for this there should not be any issues.
Date published: 2021-03-03
Rated 3 out of
5 by
KatharineP from
craftsmanship not greatThe design and color are lovely, but the doors do not evenly hang from the hinges and I do not believe there is a way to fix.
Also, the base molding- shown on picture- is only in the front-not on the sides like a good quality piece of furniture would have.
