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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Tuscan Wide Media Console is rated 4.8 out of 5 by 48.
Rated 5 out of 5 by from Media Very attractive piece of furniture. Designer helped me choose.
Date published: 2020-09-10
Rated 5 out of 5 by from I purchased two of these to go in either side of a fireplace. My woodwork is definitely off white and these are a spot on match. The size is perfect and we live the new look.
Date published: 2020-09-03
Rated 5 out of 5 by from I purchased two of these to go in either side of a fireplace. My woodwork is definitely off white and these are a spot on match. The size is perfect and we live the new look.
Date published: 2020-08-22
Rated 5 out of 5 by from Beautiful console of excellent quality Very nice quality. Exceeded my expectations. I have lots of pieces from Pottery Barn and this is my first substantial piece from Ballard. The look of PB furniture may be very similar but the quality from Ballard far supersedes.
Date published: 2020-07-19
Rated 5 out of 5 by from Tuscan Wide Media Console Great piece. Exactly as pictured. Great delivery process.
Date published: 2020-07-13
Rated 5 out of 5 by from Great quality We moved to an apartment from a house, and this was perfect for TV plus more storage. And attractive!
Date published: 2019-06-11
Rated 5 out of 5 by from Looks great We are so pleased with our purchase, it look great. Rebecca Smith was instrumental in our selection. The product is well built and enhances our living room. So glad we stumbled upon the store while shopping.
Date published: 2019-05-21
Rated 5 out of 5 by from Beautiful Just what we needed. Looks great and functions perfectly.
Date published: 2019-04-09
Rated 5 out of 5 by from Love it! The console is great... exactly as described and pictured.
Date published: 2019-03-19
Rated 5 out of 5 by from Great extra media storage 3 units side by side creates almost 16 feet of what appears to be a built-in unit. Very pleased with this purchase.
Date published: 2019-01-05
Rated 5 out of 5 by from Sturdy piece of beautiful furniture The 3 pieces I bought finish my room beautifully. Very pleased .
Date published: 2018-09-03
Rated 5 out of 5 by from Good quality Great media console. Looks very beautiful. It is well built and sturdy. Adds lots of much-needed storage. It is a cream (off-white) color that looks great with anything.
Date published: 2018-07-08
Rated 4 out of 5 by from Nice piece of furniture Very nice piece of furniture. I would have given it a five, but the color has a yellow tinge to it.
Date published: 2021-08-17
Rated 4 out of 5 by from Tuscan wide media console The cabinet drawer does not close tightly. If you press it shut it pops back open.
Date published: 2021-07-01
Rated 4 out of 5 by from This is a lovely piece of furniture. I love this piece of furniture. My only complaint is that I must leave the glass doors open or there is a heat build up from my devises in the cabinet.
Date published: 2020-01-02
Rated 3 out of 5 by from Nice Video Cabinet Except Flaw I ordered the cabinet in the grey color and it was delivered promptly. It is a great classic design that will go with just about any style. The only problem is that the glass doors were put on unevenly. I did not notice until after the delivery people left. Consequently the knobs on the doors are uneven. So inspect the cabinet carefully before accepting. Other than that it seems well made. However, for the price I paid for this there should not be any issues.
Date published: 2021-03-03
Rated 3 out of 5 by from craftsmanship not great The design and color are lovely, but the doors do not evenly hang from the hinges and I do not believe there is a way to fix. Also, the base molding- shown on picture- is only in the front-not on the sides like a good quality piece of furniture would have.
Date published: 2018-11-26
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Product:MQ098-Tuscan Wide Media Console