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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.

Express Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" option near the Add to Cart button on the product page.
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Tuscan Secretary Desk is rated 4.2 out of 5 by 12.
Rated 5 out of 5 by from Absolutely Perfect! The packing to ensure arrival without damage was amazing. The drawers slide out fully and are large and easy to pull, the shelf in the desk is an added plus, the desk hight is perfect for any dining room chair. This piece is exceptional quality! The plugs and light are such a nice added bonus.
Date published: 2018-04-30
Rated 5 out of 5 by from Great features. Outstanding quality. Smooth, silky finish. Versatile finish choices. Functional. Great storage. Attractive display lights. Stunning! I chose several pieces of the Tuscan Collection for a sitting room off our master bedroom suite. I had never furnished this room but have used it for several years for arts & crafts, sewing, wreath making, design work, garden planing, etc. I used to work off folding card tables because I could never find exactly what I wanted for furniture - attractive but functional with lots of storage. I had seen this collection in your mail-order catalog but wasn't sure about the quality until you opened your new store near us. Well, the quality is outstanding! I was sold upon first sight after examining the store display. The finish is smooth and silky feeling. I love the touch display lights. The room's paint color is a deep purple sapphire blue and I chose the Tuscan Cream finish - the room is stunning! Best of all the pieces are functional and I am able to store all my tools and supplies and have three separate work areas that I can leave set up so I can continue hobby endeavors at will. I absolutely love this collection - so glad I waited so long to find exactly what I wanted. I have been a long-standing customer of your mail-order business and you offered me a great discount - much appreciated. I will now have a hard time staying out of your new store. Lastly, the delivery and delivery team were exceptional!
Date published: 2017-05-29
Rated 5 out of 5 by from Elegant, strong and beautiful storage I LOVE this secretary. I work from home and was looking for a work/storage piece that would be useful and also beautiful as it is placed in our living room. With the desk closed, the piece is slim and unobtrusive. With the desk open, there is plenty of work surface. I'm astounded at the capacity of the upper shelves, interior shelf, and drawers for files and other storage. Exceptional piece!
Date published: 2017-03-20
Rated 5 out of 5 by from Beautiful, sturdy and the perfect size This secretary desk is sturdy, elegant and just the right size. Plenty of space for my desktop and laptop to fit inside. I like the touch lighting system on the display cabinet. Drawers hold my files and all my office essentials.
Date published: 2017-02-19
Rated 5 out of 5 by from A Real Winner!! The Tuscan Secretary is awesome! The wood and design perfectly matches our other Tuscan bookcases; the "touch" light in the upper glass doors works perfectly; the desktop plugs for lamps, laptops and cell phones are extremely convenient for owner and guests! The drawers work smoothly and quietly. Just a perfect addition to our guest room!! I couldn't be more pleased. Thank you again, Ballard!
Date published: 2016-12-20
Rated 5 out of 5 by from Excellent Piece for a Samll Space Looked for something like like for a long while and finally found through Ballard. Only drawback was that they do not ship to Canada so had to pick-up in the states. Uses space efficiently in the den in our condo with good finishing and lots of display and storage place. Only suggestion would be is to add additaon glass shelf, and add light inside the desk/lap top area
Date published: 2015-04-14
Rated 5 out of 5 by from A beautiful addition! I have been looking for a secretary that would fit in the master bedroom on the main floor and would coordinate with our existing furniture. We have had to use our laptop at the dining room table for convenience and end up moving it when needing the table. This secretary is perfect. I can keep our laptop out and close up the desk when finished. The secretary is well made, sturdy and looks like a beautiful vintage piece. The depth is perfect. It easily fits our laptop and other necessary items. So glad we purchased this!
Date published: 2015-04-09
Rated 5 out of 5 by from Beautiful piece! I was thrilled to come across this beautiful Tuscan furniture line! I had been searching for some time for a secretary desk w/ hutch for my small, 3rd bedroom/office. This secretary is very solid, well-designed & the finish is just as described: satin black with just a little (not too much) distress finish. The drop-down desk panel is very sturdy and smooth - a good surface to work on. Love the practical storage drawers for small office supplies and the file drawer is ample for most household filing needs. The top, glass-doored display area w/ glass shelf & interior light is icing on the cake! I ordered two additional Tuscan pieces to create my office/media/library wall. This furniture is gorgeous and worth the price. Love it!
Date published: 2015-02-01
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Product:MO400-Tuscan Secretary Desk