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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Tuscan Secretary Desk is rated
4.6 out of
5 by
67.
Rated 5 out of
5 by
K Muse from
Beautiful tall secretaryBeautiful piece of furniture. I wish there were instructions on the drawers. The bottom two alternate being able to open. One must be closed completely till it clicks before other can be opened. We almost took a drawer apart before we figured that out. Just a brief 2sentence instruction would have saved us some aggravation. Otherwise it’s great!
Date published: 2022-04-14
Rated 5 out of
5 by
KTinOK from
Love it! My Laptop+Monitor Workspace is IncognitoI really love this desk! I searched a long time for a secretary-style desk that had a large enough opening to hold a real computer monitor plus my laptop for occasional work-from-home. My old-but-loved house doesn’t have a dedicated office… so like a lot of people in the past few years, my workspace had completely invaded the dining room. This desk is a game changer for me. It is easy to fold down when I’m ready to work. I swing around a dining chair, and it’s a very good height match. And it’s so easy to put everything away when I’m done. And, I might be crazy, but I think it looks like a “real” piece of furniture to have in a non-office room. I might end up styling the glass cabinet with a bit of China/dishes or something to give it more of a dining room vibe. Also, once it is properly safety-secured to the wall, it is very sturdy, and I did switch out the power strip for one with surge protection and a low profile plug. But that was very easy! I got the wood finish to blend with my dining table, and I really like it! I considered the white/cream, but I’m so glad I went with the dark stained wood finish.
Date published: 2021-11-01
Rated 5 out of
5 by
Barbara Marty from
Simply well made and beautiful!This beautiful tall secretary is just what I needed for my small apartment living room! It’s the perfect place to keep important papers and to set and pay monthly bills. The furniture that I have is very traditional, so this lovely piece fits right in! I ordered it in the dark walnut. The charging ports are so welcome and convenient and I love the lighting on the top on the bookshelf! The white glove delivery service was wonderful! I totally love this secretary and have received many compliments about it!
Date published: 2021-08-31
Rated 5 out of
5 by
Denise NYC from
The perfect addition!!Elegant, yet functional. Beautifully made. Love the light inside the upper cabinet . I keep it on low all through the night in my studio apartment. It adds a warm glow of security.
Date published: 2021-08-19
Rated 5 out of
5 by
Upstatedoc from
BeautifulAbsolutely beautiful and well made. The light switch on the upper right hinge maybe a little out of reach depending on your height! Might have been better in the lower hinge but otherwise this is an amazing piece of furniture!
Date published: 2020-10-18
Rated 5 out of
5 by
D Mueller from
BeautifulThis beautiful piece of Tuscan furniture was the first of five pieces I ordered for our office. It was delivered in a timely manner and is well made. It looks beautiful in our office, especially at night with the lighted cabinet.
Date published: 2020-09-28
Rated 5 out of
5 by
Deborah in Florida from
Amazing desk!I love this secretary desk! The quality is better than expected (given a few reviews) and is as beautiful as shown. The service was incredible! I'd give it more stars if possible!
Date published: 2020-04-10
Rated 5 out of
5 by
Mary13 from
Solid Construction!I have been wanting this particular item for about a year now and finally bit the bullet and bought it. I absolutely LOVE it. It is functional, well-built, and finally allows me to place my file folders in the kitchen where I do most of my bill paying, correspondence, etc. Perhaps my favorite feature is the ability to charge my devices out of sight. Out of sight, out of mind. It's amazing how much time I've gotten back by NOT reaching for my phone to look something else up. If I HAD to make one complaint, it would be that the glass shelf is not thick enough. I tried putting cook books on top - not many, perhaps 2, and it started bowing since there is no center support. Wish the glass was a little thicker. Overall, a great piece and I would definitely recommend.
