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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item
Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

  • Share any restrictions or
    special circumstances

  • Ensure that all items will
    fit through access points

  • Ensure pathways
    are clear

  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Tuscan Secretary Desk is rated 4.6 out of 5 by 45.
Rated 5 out of 5 by from Beautiful Absolutely beautiful and well made. The light switch on the upper right hinge maybe a little out of reach depending on your height! Might have been better in the lower hinge but otherwise this is an amazing piece of furniture!
Date published: 2020-10-18
Rated 5 out of 5 by from Beautiful This beautiful piece of Tuscan furniture was the first of five pieces I ordered for our office. It was delivered in a timely manner and is well made. It looks beautiful in our office, especially at night with the lighted cabinet.
Date published: 2020-09-28
Rated 5 out of 5 by from Amazing desk! I love this secretary desk! The quality is better than expected (given a few reviews) and is as beautiful as shown. The service was incredible! I'd give it more stars if possible!
Date published: 2020-04-10
Rated 5 out of 5 by from Solid Construction! I have been wanting this particular item for about a year now and finally bit the bullet and bought it. I absolutely LOVE it. It is functional, well-built, and finally allows me to place my file folders in the kitchen where I do most of my bill paying, correspondence, etc. Perhaps my favorite feature is the ability to charge my devices out of sight. Out of sight, out of mind. It's amazing how much time I've gotten back by NOT reaching for my phone to look something else up. If I HAD to make one complaint, it would be that the glass shelf is not thick enough. I tried putting cook books on top - not many, perhaps 2, and it started bowing since there is no center support. Wish the glass was a little thicker. Overall, a great piece and I would definitely recommend.
Date published: 2020-04-10
Rated 5 out of 5 by from The perfect piece This secretary is a lovely and functional addition my living room! Very satisfied with the quality -- this is a heavy, well-constructed piece. I wanted a place for files, and also to hide mail and my laptop when tidying up, and this works perfectly. The tap-on light in the glass display cabinet is a bonus. I chose the gray, which will blend with my decor. Delivery was seamless.
Date published: 2020-03-01
Rated 5 out of 5 by from Beyond gorgeous! It has absolutely exceeded our expectations for beauty, functionality and quality!!!
Date published: 2020-02-28
Rated 5 out of 5 by from Large desk space that tucks away into bookshelf The Secretary desk is perfect for small spaces where you need a desk sometimes, but also need to be able to not have a desk. I have this desk / bookshelf in my tiny dining room, it is the perfect accent. When the desk is up it just looks like an accent piece, but the desk space is very roomy (space for two laptops side by side). I have added a small light (battery powered) and a white board into the desk space. The power strip is wonderful. One of the best purchases I have made for my house. One note: you cannot get to the small drawers under the desk portion when it is open.
Date published: 2020-01-20
Rated 5 out of 5 by from Perfect Secretary Desk It is absolutely perfect and exactly what I needed for my space.
Date published: 2019-10-08
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Product:MO400-Tuscan Secretary Desk