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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Tuscan Left Bookcase is rated 4.6 out of 5 by 18.
Rated 5 out of 5 by from Good solid quality Good solid quality, love the leveling adjustors on the bottom which can help if all your floors aren't perfectly level. Only negative is I wish it came with one more shelf (my books are shorter and I could have fit more in (or wish you could order another). Also wish it came with a pre-drilled hole so you could "join" it to their other units to keep them level with each other.
Date published: 2021-05-31
Rated 5 out of 5 by from Happy with the first piece of my library wall. Very pleased with my purchase. The bookcase is very well made and attractive. Nice color. Ballard's customer service department is so easy to work with and helpful. The company that delivered the item was polite and careful in their handling of the piece. I'm anxious to receive the other two pieces of the library wall!
Date published: 2021-05-16
Rated 5 out of 5 by from Great bookcase We bought this bookcase in Tuscan Cream as a left add on to the hutch entertainment center. If you have a smaller wall space just adding one bookcase looks great. It is well made but does need to be anchored. Nice mouldings add a finishing touch.
Date published: 2019-11-30
Rated 5 out of 5 by from Practical & beautiful This bookshelf is made well and will last through the years.
Date published: 2018-10-27
Rated 5 out of 5 by from Gorgeous bookcase We bought the set of the hutch and file cabinet, and a right and left bookcase. They look great and appear to be well-made. The only downside is the smell; the off-gassing was pretty bad for the first 1-2 weeks, so we had to keep the window open and ventilate the area well.
Date published: 2018-04-28
Rated 5 out of 5 by from Looks like it belongs there. I ordered the right and left bookcases. When they arrived, unfortunately the right one was white. The delivery service and Ballard Designs customer service were great; the delivery service put the white one back on the truck and customer service immediately arranged for us to get the right one in brown. These are well constructed and aesthetically pleasing. The hidden adjustable feet allow for perfect leveling (and when the right one arrived, perfectly aligning them. The finish and trim are nicely done. Just what I wanted and I'm pleased.
Date published: 2014-01-22
Rated 5 out of 5 by from Tuscan office ensemble I am so pleased wtih the purchase of the Tuscan office collection and I finally have the home office that I dreamed of for many years. Quality design, product and delivery services have been extremely pleasinig from start of purchase to set up. I appreciate having a home decor partner I can go to and consistently receive the style options, service and products that enhance our home. Thank you!
Date published: 2012-12-13
Rated 5 out of 5 by from Lovely Quality I purchased the left, right and the media cabinet in the Tuscan collection. Was VERY pleased with the quality and the price was easy to swallow also. The delivery men brought them into our room and placed them where I specified, then took all the packaging away. I continue to be pleased with the quality.
Date published: 2012-03-07
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Product:MV133-Tuscan Left Bookcase