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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $20-$40/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $20-$40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions. It's important to ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.

What to expect for Delivery

On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.

Accepting your Delivery

Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

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Tuscan Large Bookcase is rated 4.6 out of 5 by 36.
Rated 5 out of 5 by from Beautiful and lots of shelf space The bookcase arrived in perfect condition within 10 days of ordering it. It was carried to my third floor and placed with leveling insured. It holds 8 boxes of books and photo albums and decorative items in front of them because of the deep shelves. I highly recommend this attractive bookcase when you have a lot to store and display.
Date published: 2016-07-25
Rated 5 out of 5 by from Beautiful piece! I finally replaced my last piece of post-college furniture with this...the bookcase I assembled and finished....with this piece. It is gorgeous! A big, solid, substantial piece that I will have forever. The delivery was great, they took great care. I am very pleased with this purchase.
Date published: 2016-03-11
Rated 5 out of 5 by from quality workmanship I purchased this bookcase for my sons bedroom to coordinate with his tuscan desk from Ballard. The quality was amazing. I am not sure what type of wood it is made from, but so far the piece has not nicked or had any issues. I would also like to add the desk with zinc top looks great for my sons room. I had bought one last year also for my other son. It is holding up great and the drawer mechanism is smooth and not clumsy. Well worth the money and should last throughout middle school and high school.
Date published: 2014-09-04
Rated 5 out of 5 by from Love this bookcase! This bookcase fits the space beside our fireplace perfectly and looks wonderful. It arrived on schedule with no problems and no imperfections in the furniture. I have ordered two pieces of furniture from Ballard and have not been disappointed in either one!
Date published: 2014-02-23
Rated 5 out of 5 by from Beautful, good quality I purchased this bookshelf, aong with 2 matching file consoles, for a home office. The color is beautiful and it is high-quality. It looks as nice as the pictures. I love the color and is just what I needed to complete my home office. While the price is high, I went to some office stores and this price is comparable, while the look is much better for a home office. I am very pleased with my purchase.
Date published: 2014-02-12
Rated 5 out of 5 by from A Beautiful Bookcase The bookcase arrived in perfect condition and the delivery men did an exemplary job of setting it up and clearing out all of the packing material. It is a beautiful addition to our home.
Date published: 2012-12-05
Rated 5 out of 5 by from Quality bookcase I ordered the flush tuscan brown bookcase. Delivery was great, they unpacked, set up the bookcases and removed the packaging. The problem I had with the set is that the shelves are only 11 inches deep. The description says it is 15" deep, but that is at the top with the molding. I wanted to store 12 x 12 scrapbooks, so needless to say they did not fit. I called customer service, explained the situation, and decided to order the large center piece to replace the center piece of the flush set. This was not a problem since the description wasn't totally accurate. I received my new bookcase two weeks later and the delivery company repacked the old one for return. I am very happy with the set. The tuscan brown color is much darker than the pictures online or in the catalog, but overall I am happy with my purchase. It is a quality piece of furniture.
Date published: 2012-10-27
Rated 5 out of 5 by from Tall, beautiful, and well made We ordered the center bookcase and are really thrilled with how it looks in our study. We ordered it in cream, and it's a perfect match for a cream colored armoire that we already have. I like the fact that the bookcase goes almost all the way to the ceiling. It's elegant looking and makes the room seem taller. Also like the fact that three of the shelves are adjustable; you just move the 4 supporting pegs and can change the shelf height to suit your own needs. The crown molding at the top is a nice touch as well. I'd definitely recommend this bookcase and am glad we made this purchase.
Date published: 2012-05-31
Rated 5 out of 5 by from Great craftsmanship Speedy delivery, beautiful product. Waited 8 months to purchase and now wished I hadn't waited so long.
Date published: 2012-04-12
Rated 5 out of 5 by from I love the high quality of paint and molding I ordered two center bookcases and put a chest in between that is the same depth ,it looks great and holds a lot of my oriental boxes, as well as big art books One thing I wish for is more holes for shelves adjustment .
Date published: 2011-03-17
Rated 4 out of 5 by from Great Room Divider The color and finish are outstanding. I order the middle bookcase and the side bookcases. The middle one is deep enough for my scrapbooks but they stick out in the side cases. I’m using them as a room divider so the back is visible and it is finished also.
Date published: 2020-09-20
Rated 4 out of 5 by from Office bookcase This is a beautiful and sturdy bookcase. It is made of some particle board but the overall look os great.
Date published: 2019-09-07
Rated 4 out of 5 by from It does not look this color in real life. I bought an entire office suite in this Tuscan series. Overall I am very satisfied with the quality but it was not at all this cream color upon arrival. It was much more yellow, almost butter yellow. Fortunately, my husband was willing to paint it the off-white color we were expecting, and now my office is beautiful! If I buy additional pieces, I will have to allow for time to paint and let the paint cure for a week or two before setting anything in place.
Date published: 2018-08-15
Rated 4 out of 5 by from Beautiful shelves, lots of space. I ordered two Tuscan large center bookcases, to flank a doorway in my home. I chose the dark brown finish. The bookcases shipped much more quickly than I expected, which was wonderful. When they arrived, they fit perfectly in the space I designated for them- the measurements on the website were exact. The body of the bookcase is well constructed and every bit as beautiful in person, as it seems online. The only reason I am not giving this item 5 stars is due to the (non-fixed) shelves. The non-fixed shelves have a little bit of 'give'. They're acceptable/sturdy enough though- and certainly serve their purpose. Note: I found flaws on two shelves after I unpacked the box they came in. I contacted Ballard immediately and new shelves were shipped out promptly.
Date published: 2015-02-13
Rated 4 out of 5 by from Tuscan bookcases Ordered two Tuscan center bookcases. Happy with the quality of the bookcases. Delivery was prompt and outstanding. Bookcases unpacked and set up in the designated area by the delivery men. All packaging materials were disposed of by the delivery men. All in all a good experience.
Date published: 2013-07-28
Rated 4 out of 5 by from Great Value I ordered two Tuscan Cream large bookshelves and they are exactly what I wanted. They arrived quickly and the delivery service was great.
Date published: 2013-02-17
Rated 4 out of 5 by from This is a great buy! One of the shelves came scratched but your customer service is excellent and I received credit back. Thank you!
Date published: 2011-05-09
Rated 3 out of 5 by from arrived damaged While it’s a heavy substantial piece, and was wrapped expertly and boxed nicely, mine was damaged before being boxed. Nothing worse than poor quality control on such a big heavy piece. very frustrating after waiting for it and watching delivery men being so careful to unwrap and place it.
Date published: 2019-08-31
Rated 3 out of 5 by from Shelves sag Bookshelf is handsome and stately, with nicely stained dark wood, and though quite large, it efficiently fills the wall space without obstructing the room. Our main criticism is that the shelves sag! Even with a single row of standard-sized paperback books, there is a noticeable 1/2 inch downward bowing at the midpoint for the three shelves which are flat boards sitting on side metal brackets. The bottom shelf and the third shelf, which are built-in to the book case, don't have this problem.
Date published: 2012-05-16
Rated 2 out of 5 by from Shelf bows We bought the three-piece unit of shelves a couple of years ago. One shelf is sagging in the middle so I emailed a product specialist hoping that they would replace the sagging shelf as we paid close to $3000 for the shelves. The customer service representative emailed me and said that I could buy two new shelves for $99. That is definitely not the Way to keep customers. When I came on to write this, I noticed another customer with the same complaint.
Date published: 2020-04-24
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Product:MV121-Tuscan Large Bookcase