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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
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Tuscan 4-Piece Flush Bookcases Set is rated 4.7 out of 5 by 20.
Rated 5 out of 5 by from Great shelving unit for library We considered doing built-in shelves but went with this piece instead and are happy we did. They look fantastic - nice detailing, good display spaces and the color works perfectly even if it’s not an exact match. We had a handyman put large bolts at the top and bottom of each unit (behind the front trim) to link them securely. This also helped the units stand flat on our old & uneven floor. We didn’t use the Ballards hardware for this.
Date published: 2024-04-25
Rated 5 out of 5 by from Just what I was looking for! I searched a long time for a bookcase that met my needs. I wanted an off white wood color that was contemporary in style- not easy to find. I requested a wood color sample which was sent promptly. This bookcase was exactly the one! It is well made, sturdy, and beautiful. Fits perfect in my loft. Ballard’s customer service is excellent. One piece was delivered damaged, even though it was well packaged, and there was no hassle at all, a new replacement shelf was delivered within 2 weeks. So happy I went with this bookcase!
Date published: 2024-03-24
Rated 5 out of 5 by from Beyond satisfied So in love with this book case! It was worth the wait (made to order), great quality, and looks absolutely lovely in our front room.
Date published: 2024-01-26
Rated 5 out of 5 by from We would buy this bookcase again! Beautiful, solid bookcases! Very classic design which will never go out of style. A little tricky getting everything level and tacked to wall with earthquake straps. A must here in Southern California. Straps were a bit flimsy, honestly but bookcase is fabulous!
Date published: 2021-03-04
Rated 5 out of 5 by from Perfect fit! My husband and I were trying to get all my books in one place and while going through your site this set of bookshelves seemed like a good fit and boy was it! Great quality, perfect color and a place for all my treasures!
Date published: 2020-05-10
Rated 5 out of 5 by from Beautiful bookcases! Theses bookcases are just beautiful! They arrived early and the delivery company was excellent!
Date published: 2020-02-25
Rated 5 out of 5 by from Tuscan Bookcases Solid and well-built bookcases. Taller than most and the trim, detail on these are super nice.
Date published: 2020-02-04
Rated 5 out of 5 by from The Perfect Piece for my home I received my bookshelves had them earthquake strapped and filled them up. Since the first minute I love them. They are perfect.
Date published: 2019-09-13
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Product:MV324-Tuscan Flush Bookcases - Set of 4

Tuscan 4-Piece Flush Bookcases Set

Tuscan Wood Swatch