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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item
Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

  • Share any restrictions or
    special circumstances

  • Ensure that all items will
    fit through access points

  • Ensure pathways
    are clear

  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Tuscan 5-Piece Flush Bookcases Set is rated 3.9 out of 5 by 18.
Rated 5 out of 5 by from Beautiful! It took a long time to receive the bookcases, but once they came we were so happy with them. They were well packaged and arrived in perfect condition with all the necessary bookshelves and equipment needed to set them up. Be careful though, because my husband cracked the back when he laid the bookcase down to look at the levelers. Thankfully, once the books are on the shelves the crack won't be seen.
Date published: 2019-01-11
Rated 5 out of 5 by from Impressive The quality of the Tuscan bookcases exceeded my expectations. They are solid, heavy, and the fit and finish are first-rate. We were debating whether to go with these or built-ins, and I honestly think these are nicer than built-ins. They look like they will last a life-time.
Date published: 2017-07-21
Rated 5 out of 5 by from exactly what I ordered I appreciate the attention to detail Ballard provided. The shelves were wrapped well and there was no damage in shipping even though they are large. The shelves were all in good condition. Shipping company took away all the cardboard which was nice since they are packed well. They fit together nicely - it is the built-in look I was desiring without the custom price. I would order them again.
Date published: 2017-01-30
Rated 5 out of 5 by from We are happy with the product. Great customer service. The delivery team was helpful and careful with our purchase. They placed the shelves and took away all of the trash. The shelves were as expected and look great in our family room.
Date published: 2016-09-19
Rated 4 out of 5 by from Nice shelves! Love the shelves. Well made but the color is very yellow. I had to have them repainted to an off white.
Date published: 2022-04-03
Rated 4 out of 5 by from These bookcases are just what I wanted! I ordered these bookcases in October to go along the wall of my study. One of the five was damaged and a replacement was ordered. It took several months to get the shelves...when they finally arrived I was happy with the look and quality. It took a long time to get everything, but Customer Service was polite and helpful throughout the experience.
Date published: 2013-04-12
Rated 4 out of 5 by from Wonderful addition to our home! love my new bookshelves. great quality and look fantastic. someone even asked me if i had them custom made!!! we did use screws to hook them together as they are on a hand scrapped wood floor and it was hard to level them together for a perfect fit. delivery and set up were perfectly executed and professionally handled. you will not be disappointed in this purchase.
Date published: 2013-02-15
Rated 4 out of 5 by from Very Attractive Bookcases We decided to purchase these bookcases rather than have something custom-built. What's great about these is the height - they are taller than most bookcases that you find in stores and online. The quality is about right for the price point. The shelves are extremely sturdy. They don't bow at all even with very heavy books on them. They are also very deep, which enables double rows if you need them. The bookcases don't line up as tightly next to each other as I'd like, although I saw another reviewer say that they screwed them together for a better fit. The brown wood color is very deep and rich - it adds a lot of warmth to our living room. All in all, we are very satisfied with our purchase.
Date published: 2012-03-11
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Product:MV257-Tuscan 5-Piece Flush Bookcases Set