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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

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Tuscan 5-Piece Flush Bookcases Set is rated 3.9 out of 5 by 17.
Rated 5 out of 5 by from Beautiful! It took a long time to receive the bookcases, but once they came we were so happy with them. They were well packaged and arrived in perfect condition with all the necessary bookshelves and equipment needed to set them up. Be careful though, because my husband cracked the back when he laid the bookcase down to look at the levelers. Thankfully, once the books are on the shelves the crack won't be seen.
Date published: 2019-01-11
Rated 5 out of 5 by from Impressive The quality of the Tuscan bookcases exceeded my expectations. They are solid, heavy, and the fit and finish are first-rate. We were debating whether to go with these or built-ins, and I honestly think these are nicer than built-ins. They look like they will last a life-time.
Date published: 2017-07-21
Rated 5 out of 5 by from exactly what I ordered I appreciate the attention to detail Ballard provided. The shelves were wrapped well and there was no damage in shipping even though they are large. The shelves were all in good condition. Shipping company took away all the cardboard which was nice since they are packed well. They fit together nicely - it is the built-in look I was desiring without the custom price. I would order them again.
Date published: 2017-01-30
Rated 5 out of 5 by from We are happy with the product. Great customer service. The delivery team was helpful and careful with our purchase. They placed the shelves and took away all of the trash. The shelves were as expected and look great in our family room.
Date published: 2016-09-19
Rated 4 out of 5 by from Nice shelves! Love the shelves. Well made but the color is very yellow. I had to have them repainted to an off white.
Date published: 2022-04-03
Rated 4 out of 5 by from These bookcases are just what I wanted! I ordered these bookcases in October to go along the wall of my study. One of the five was damaged and a replacement was ordered. It took several months to get the shelves...when they finally arrived I was happy with the look and quality. It took a long time to get everything, but Customer Service was polite and helpful throughout the experience.
Date published: 2013-04-12
Rated 4 out of 5 by from Wonderful addition to our home! love my new bookshelves. great quality and look fantastic. someone even asked me if i had them custom made!!! we did use screws to hook them together as they are on a hand scrapped wood floor and it was hard to level them together for a perfect fit. delivery and set up were perfectly executed and professionally handled. you will not be disappointed in this purchase.
Date published: 2013-02-15
Rated 4 out of 5 by from Very Attractive Bookcases We decided to purchase these bookcases rather than have something custom-built. What's great about these is the height - they are taller than most bookcases that you find in stores and online. The quality is about right for the price point. The shelves are extremely sturdy. They don't bow at all even with very heavy books on them. They are also very deep, which enables double rows if you need them. The bookcases don't line up as tightly next to each other as I'd like, although I saw another reviewer say that they screwed them together for a better fit. The brown wood color is very deep and rich - it adds a lot of warmth to our living room. All in all, we are very satisfied with our purchase.
Date published: 2012-03-11
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Product:MV257-Tuscan 5-Piece Flush Bookcases Set