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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Tuscan 5-Piece Bookcase Set is rated 3.9 out of 5 by 17.
Rated 5 out of 5 by from Beautiful product and I love it. Beautiful product and I love it. Been wanting something like this for a long time. Actually arrived ahead of schedule (how rare is that?). Looks great and really helps make the room. Was hesitant at first to spend the money on it, but I am thrilled that I did!
Date published: 2013-08-13
Rated 5 out of 5 by from Beautiful Addition I had been looking for a large bookcase for months. The Ballard Design Tuscan Bookcase Set of 5 was the perfect size and a beautiful addition to my living room. it looks like a built in. Workmanship was as described. Could not be happier.
Date published: 2013-07-25
Rated 4 out of 5 by from Bookshelf leveling The bookshelves look like custom built-ins but only after my husband and I had to make constant adjustments using the feet on the bottom. That would be a welcome service to offer because it took us a long time to get it right so all 5 units lined up perfectly.
Date published: 2019-08-17
Rated 4 out of 5 by from Beautiful piece of furniture. I would have given a 5 star if only the bookcase had a few electrical cord outlets. I have a stereo and little lamps that I can not connect. Otherwise the bookcase is beautiful.
Date published: 2014-04-09
Rated 1 out of 5 by from Didn't get what I wanted. Wanted & needed a bookcase with a complete modeling around top. Didn't get it. Received one with molding on two side; missing molding on right side. Asked if they could send me the missing molding & I would have it installed. Would have it glue & (brad) nail it on. Said no, "must take it as is". Very bad policy to good & long term customers.
Date published: 2020-12-05
Rated 1 out of 5 by from Very poor quality furniture We have shocked at the quality of these bookcases. It is far beneath what we expected from Ballard Designs. There are two main problems with the quality of these bookcases, no matter the configuration or color: 1. The tops of the bookcases are not finished. Our 5-piece bookcase set was ordered for a wall where we have a second story and balcony that overlooks the living room. When you are on the second floor looking down into the living room, you get an aerial shot of the living room, and the tops of the bookcases are exposed. They are raw wood, and are not finished and stained. It is completely bizarre that Ballard has decided to only finish and stain certain parts of the bookcases and not all surfaces. Very cheap. Worse, the wood species used to make the bookcases is different, so not only are the tops of our bookcases raw and unfinished, but they're all mismatched because of the different wood species used to construct the center bookcase, versus both end pieces and both middle flush pieces. It looks ridiculous. 2. This problem will likely affect more people: the shelves within the bookcase can handle virtually no book weight. All of our shelves have bowed in the first two weeks and have had to be replaced because the shelves can't actually support any moderate amount of book weight. We have had to completely redesign our strategy of where to house items that the bookcases were intended to hold because we can no longer set them on the shelves without the shelves bowing. To be specific, our shelves were only approximately half full with regular paperback fiction books, and the shelves were bowing. It takes very little weight for this to occur. As you can see from images online, the bookcases sparsely hold items, and most is decor. These bookcases appear to be intended for show (which is silly since they're not completely finished, they don't even show well), because they are not functional. I would recommend against these bookcases. They don't sufficiently have the structural integrity or the finishing work to be functional bookcases.
Date published: 2020-03-19
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Product:MV165-Tuscan 5-Piece Bookcase Set