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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $20-$40/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $20-$40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions. It's important to ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.

What to expect for Delivery

On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.

Accepting your Delivery

Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

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Turin Indoor/Outdoor Rug is rated 4.1 out of 5 by 337.
Rated 5 out of 5 by from Turin rug It’s durable and neutral. Perfect for my red and navy kitchen!
Date published: 2020-02-21
Rated 5 out of 5 by from Nice Exactly what I was looking for to put in my kitchen.
Date published: 2019-12-28
Rated 5 out of 5 by from Great whimsy! It's perfect to add to your whimsical room! Colors are great and the the grey is grey...I don't think the pictures online show that very well. Purchase this rug! You won't be disappointed!
Date published: 2019-12-04
Rated 5 out of 5 by from Sharp rug! I love this rug! Good quality, sharp colors as pictured. I purchased the green. It is spot clean only. Holds well at my back door.
Date published: 2019-10-21
Rated 5 out of 5 by from Love this rug. This rug is in our entry way outside the house under a covered porch. It is super thick and lush and absolutely gorgeous. Makes an amazing statement.
Date published: 2019-10-09
Rated 5 out of 5 by from Turin rug in kitchen This rug is beautiful and durable. It holds up to heavy traffic in my kitchen and doesn’t show any wear. I am very happy with it!
Date published: 2019-08-10
Rated 5 out of 5 by from Not where I wanted it - but LOVE where it is Bought it for my hallway entrance - loved the design - but it wasn't a fit. Moved it around the house until I found a home and now I LOVE the way my office looks.
Date published: 2019-07-21
Rated 5 out of 5 by from Pop of color and pattern I like the contrast of the black, grey and white. I use them in my wig salon to add interest.
Date published: 2019-07-19
Rated 5 out of 5 by from Classic with style! Ordered this rug for front porch. Has held up great against west sun, color has not faded and love the look. The black rug grounds the hard cement porch while being flanked by black pots filled with bright flowers. So many compliments on it! Makes for a very welcoming entrance.
Date published: 2019-07-03
Rated 5 out of 5 by from Beautiful! I bought a couple 5x8s and the doormat size in black for my covered front porch. The pile/thickness makes them a lot more high maintenance than your typical outdoor rug, but the color and style can’t be beat so they’re worth it. They’ve also been exposed to a lot of Charleston’s hot/humid days and summer rains and all but the doormat still looks new. Very pleased!
Date published: 2019-06-18
Rated 5 out of 5 by from Great rug ! This is a beautiful rug....I bought it for my kitchen & on day 2 that it was down my husband dropped chocolate ice cream on it.....it wiped off with a damp washcloth....so happy with it that I ordered another one for the powder room.
Date published: 2019-06-18
Rated 5 out of 5 by from Great Rugs! We love these rugs! We have three of them. They are good quality, and we love the pattern on them. We chose black and white, and can use whatever color we choose with them.
Date published: 2019-06-11
Rated 5 out of 5 by from Love this rug I had bought this rug in the brown. Had it for many years, held up wonderfully. When they came out with the black and grey I was so happy, I bought two. Love it!
Date published: 2019-04-30
Rated 5 out of 5 by from Very happy with quality Ordered rug, had it shipped to store for pickup. It was delivered in short order, about 7 days. I am happy with color and quality. The clerks were very helpful also.
Date published: 2019-04-28
Rated 5 out of 5 by from Game room rug Love everything about this rug. It is even better then the picture.
Date published: 2019-01-03
Rated 5 out of 5 by from Great rug! I bought this for my laundry room and it looks amazing. Very plush for an inside/outside rug. It’s well made and adds a pop of fun without being overpowering.
Date published: 2018-10-31
Rated 5 out of 5 by from Good product The rugs (2) arrived timely and I was very pleased. The texture and durability seem to be great. I am enjoying these rugs.
Date published: 2018-07-12
Rated 5 out of 5 by from Love this rug I have been looking at this rug for at least a year and finally ordered it in red and I love it. It is exactly like the picture in the catalog. I have actually switched the room I initially planned to use it in so it will be more visible. I have not had it long so I don't know how well it will hold up with traffic or cleaning.
Date published: 2018-07-11
Rated 5 out of 5 by from Design Looks perfect. Also my dogs love stretching out on it.
Date published: 2018-07-11
Rated 5 out of 5 by from These rugs are magnificent! I bought a large one in red for my outdoor covered loft and one in green for my home office. They are magnificent. The colors are vibrant and they anchor your space so well...not to mention the feel of the carpet fabric feels wonderful to your feet; soft, thick and luxurious. I cannot say enough about this item. I adore mine...can you tell?
Date published: 2018-07-02
Rated 5 out of 5 by from I am 100% Satisfied with my rug I value quality in materials and design, but will not tolerate waste. I bought the Turin rug in tan a couple of months ago to put at the back door - mostly for our dog. He comes in and out with his muddy paws many time a day, tracking dirt through the house. This rug has solved that problem completely. It's winter now and the backyard is wet and muddy, but the rug shows no sign of soil. A beautiful rug and very practical, but looks elegant.
Date published: 2018-03-13
Rated 5 out of 5 by from Love my rug I love this rug. At first I was concerned because it was not a non-skid rug, but after applying two non-skid strips, I have no problem with it slipping around. The design and color is so captivating in my home. Buy with confidence from this company. They have quality furnishings. A+++
Date published: 2017-12-06
Rated 5 out of 5 by from So soft. Doesn't feel like an outdoor rug. I can't get enough of this black and cream design. The green is muted and it looks very rich. So lovely and soft under foot on my covered back porch. It is thick enough to provide adequate cushioning for grandkids to play on a concrete floor. Looks so amazing you would think it is wool. Have looked for 3 years for just the right fit and though this rug is pricey, at 25% off, I couldn't be more pleased.
Date published: 2017-04-15
Rated 5 out of 5 by from Exceeded my expectations I wanted something unique for my new kitchen, by the door. I love it! It doesn't look like an outdoor rug. Have received many compliments. Ordered 2, so I will have a backup!
Date published: 2017-03-12
Rated 5 out of 5 by from Great size Perfect color, size for kitchen mat. We'll see how it holds up
Date published: 2017-01-15
Rated 5 out of 5 by from Great rug! Love the rug. We use it in our family room. It's durable enough for kids/pets and has a whimsical design. Bought it after buying a smaller version for an entry way by our garage.
Date published: 2017-01-13
Rated 5 out of 5 by from Love it I put this rug in my entry and love it. It is very well made, plush and attractive. I tried several rugs looking for just the right one and this was it. You can't go wrong with this rug.
Date published: 2016-12-27
Rated 5 out of 5 by from Durable and decorative! I highly recommend this rug. It gives such an appropriate pop of pattern anywhere it is placed...not too fussy. Wears like iron and spot cleans easily.
Date published: 2016-09-25
Rated 5 out of 5 by from EXCELLENT I just received my 2x3 red rug for my kitchen. I LOVE IT! It completes my kitchen decor. In fact, I'm ordering two more...(1) runner, and one more of the 2x3. Good quality rug with no rubber backing.
Date published: 2016-07-27
Rated 5 out of 5 by from Absolutely LOVE this carpet! For many years I have wanted the Turin Rug! The pattern was perfect for my style. Every catalog that came in the mail from Ballard, I would immediately looked for the Turin rug. I have almost placed an order so many times with the different colors. Never feeling comfortable to spend the money where it could go somewhere else. When your sale came in June, I finally decided to buy at least one Turin rug. My husband and I eat dinner in the living room. Our children are gone so it's okay now for us. I have cleaned the carpet under our feet SO MANY times. This BEAUTIFUL rug (3' x 5' in tan) is just right!! It meant so much that my wish for a Turin rug came true on sale and with free shipping! I would love a whole house full of them in different colors!!!!!!!!! I'll dream on!
Date published: 2016-07-09
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Product:RW039-Turin Indoor\/Outdoor Rug