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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item
Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

  • Share any restrictions or
    special circumstances

  • Ensure that all items will
    fit through access points

  • Ensure pathways
    are clear

  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Tripoli Kitchen Island is rated 4.9 out of 5 by 14.
Rated 5 out of 5 by from Tripoli kitchen iland Excellent quality! Great fast delivery and service! I love it! James
Date published: 2020-04-04
Rated 5 out of 5 by from Tripoli table Perfect height much more useful than kitchen table like having an additional countertop and frees up space in the kitchen, has a great look solid construction and packing was super protective
Date published: 2020-03-21
Rated 5 out of 5 by from Just right. Drawn to this island when it was featured in the catalog. Visited a couple of stores to see it, but is was not being displayed. Finally decided to purchase it. I am not disappointed. Looks great in my kitchen.
Date published: 2020-02-25
Rated 5 out of 5 by from Tripoli Kitchen Island Best piece of furniture I ever bought online. Sturdy, beautiful. Tremendous storage. Many uses. I use mine as a dry bar. Constant compliments.
Date published: 2019-08-10
Rated 5 out of 5 by from Great quality I bought this a few months ago and still love it!!!!
Date published: 2019-05-22
Rated 5 out of 5 by from Love at First Sight So I'm idly looking through the Ballard catalog when I see this kitchen island. I am riveted. I am in love. I already have something "sort of" like it that is doing the job fine, so I tell myself to hold off until a sale happens. Then along comes this Ballard email with a 30%-off-everything offer. Curses! I order the island and also purchase the option where the delivery people unpack everything, position the item in the room, then take the packing mess with them. And now, after a perfect no-hassle delivery, my Tripoli Kitchen Island is an anchor piece in my cozy kitchen. I live in an old brick school building built around 1900 and this island looks like it's been here from Day One---sturdy and loyal and built to withstand years of use. I'm just lucky enough to be the current owner. And I'm so happy.
Date published: 2019-04-30
Rated 5 out of 5 by from Awesome quality and craftmanship My Tripoli Kitchen island was just delivered and it far exceeds my expectations! I have been searching for a kitchen island for two years. I did not want the typical cabinet style island. I fell in love with this one as soon as I saw it on your website. This island is beautiful; quite heavy and sturdy. Thank you Ballard Designs. I have never been disappointed with any items I have purchased from you.
Date published: 2018-11-29
Rated 3 out of 5 by from Beautiful Island I just received this last week and unpacked it and set it into place. It is a beautiful piece of furniture...BUT...for the price the drawers should have been on rollers. That is the only fail point for me. My expectations for Ballard items are that they are more luxury items and not everyday big box store quality. When someone goes to open the drawer they are going to know immediately that this is not a quality item. If I can get past that I may keep it.
Date published: 2020-03-02
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