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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.


Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.


Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.


Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.


In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Tricia Trellis Indoor/Outdoor Rug is rated 4.7 out of 5 by 331.
Rated 5 out of 5 by from Rugged Elegance It’s durable and easy to clean - even dog accidents disappear! It really adds a sophisticated touch to our kitchen.
Date published: 2020-10-17
Rated 5 out of 5 by from LOVE This Indoor/Outdoor Rug We absolutely love this rug! We had looked high and low for an indoor/outdoor rug for our screened-in porch. This one is perfect! We love that it is a true navy blue. Highly recommend this one!
Date published: 2020-07-30
Rated 5 out of 5 by from Highly Recommended Value This rug is being used under my kitchen table. Our rug is black and it gives a sleek, modern look at a great price. We are a family of six, and we eat at the table every day. Despite being more than a year old, it still looks new. Highly recommend.
Date published: 2020-07-08
Rated 5 out of 5 by from Beautiful navy outdoor rug. Very nice color, true as advertised. Need to order additional rug pad to prevent slippage, as there are no rubber guards on the bottom.
Date published: 2020-07-06
Rated 5 out of 5 by from PERFECT! Looks beautiful and fits my outdoor space perfectly. I definitely recommend this rug- the price is right and it is well made.
Date published: 2020-06-12
Rated 5 out of 5 by from It is good for more uses Very durable and strong, use the small size for my older dog to feed her on, she can use the rug to get a good grip!
Date published: 2020-06-04
Rated 5 out of 5 by from Outdoor rug I love how this adds design and interest to my small outdoor balcony. The rug unwrapped immediately to a flat shape with out curling. I would highly recommend it.
Date published: 2020-05-30
Rated 5 out of 5 by from Long time fan! I love the Ballard indoor/outdoor rugs. They are great for my kitchen & patio. I have ordered multiple and I am never disappointed. They are easy to clean and last a long time.
Date published: 2020-05-24
Rated 5 out of 5 by from Excellent Outdoor Rug!! Fantastic rug! I love it. It arrived the day after I placed the order on standard delivery. It was “wavy” the first month it was down, from being rolled up, but eventually smoothed out on its own. It is under a covered porch, so it stays pretty clean. However, my kids have walked on it with some wet mud, but it dried, and I can barely see the spot anymore. Highly recommend!!!
Date published: 2020-05-22
Rated 5 out of 5 by from Exactly what I expected and needed! Love that I can get a variety of sizes, and that this rug is available through the year and year after year.
Date published: 2020-05-19
Rated 5 out of 5 by from Rug This rug is outstanding. Very happy with purchase. Delivery was fast
Date published: 2020-05-19
Rated 5 out of 5 by from love it Great rug for the front porch! Pulls together the front door and sitting areas.
Date published: 2020-05-13
Rated 5 out of 5 by from on Trend carpet really shines Love the style and pizazz this adds you our screened in porch.
Date published: 2020-05-12
Rated 5 out of 5 by from Soft, stylish rug. I love the black and cream colors for my decor and the rug is soft under foot. I have purchased two of these for my home and would recommend this rug.
Date published: 2020-05-10
Rated 5 out of 5 by from Trellis indoor/outdoor rug This is the second time I have purchased indoor outdoor rugs from Ballard. They are easy to take care of , look great and provide a little pop of color.
Date published: 2020-05-03
Rated 5 out of 5 by from Perfect for my kitchen! I love this rug! The color and runner size are perfect in my kitchen. It is very durable and easy to clean and also lightweight so easy to move and clean under. Great price too!
Date published: 2020-04-29
Rated 5 out of 5 by from Trellis runner. Easy care stylish rug holds up well to pets and traffic
Date published: 2020-04-28
Rated 5 out of 5 by from Stair runner Used as a runner for both sets of stairs in our home. Was easy to install and is holding up well to our kids and dogs.
Date published: 2020-04-26
Rated 5 out of 5 by from Great outdoor rug We purchased this rug two years ago and I have to tell you it has held up so well. We live in NJ so it gets a lot of rain and we even left it outside during winter. If we had taken some steps to care for it, roll it up for winter, I guess it would look even better. I would not hesitate to buy this again.
Date published: 2020-04-23
Rated 5 out of 5 by from Nice quality and design I love this rug. It’s very durable outside (I live in Florida) and the geometric pattern gives a nice modern but classic vibe to the patio. I’ve had my trellis rug for over 4 years with slight fading from sun. I’m very happy and bought a 2nd one recently to extend the patio rug area.
Date published: 2020-04-20
Rated 5 out of 5 by from Outdoor Rug Love this rug! Does not snag, soft on feet. This rug holds up well with water. Using right next to the pool.
Date published: 2020-04-18
Rated 5 out of 5 by from Buy with confidence Very good quality. I purchased the Navy and looks as shown on the website. Colors are sharp. I expect this to last a long time. My previous outdoor rug from Ballard lasted 9 seasons on a covered patio.
Date published: 2020-04-16
Rated 5 out of 5 by from Great indoor outdoor rugs These rugs are great! I have them in several places in our home. They wash up great too with the hose. Then dry quickly outside. I have one on the deck, in front of the fireplace, and at both entry ways.
Date published: 2020-04-13
Rated 5 out of 5 by from Excellent Buy This is the fourth indoor/outdoor carpet I've ordered from Ballard and I have yet to be disappointed. I receive the order promptly. The rugs keep their shape and color after being hosed down regularly. I order outdoor carpets for indoor use because I have animals. Accidents disappear without a trace. What could be easier?!
Date published: 2020-03-10
Rated 5 out of 5 by from Nice outdoor rug The rug looks great on our back patio. We bought it in the Mocha color. It has more gray in it than I expected. It still looks good in the space.
Date published: 2020-03-09
Rated 5 out of 5 by from Rug I had purchased a smaller size which worked well and is durable. I love the color and the product.
Date published: 2020-01-14
Rated 5 out of 5 by from Wonderful! Over the years I have bought several of these rugs in a variety of colors, sizes and patterns for use in kitchen areas and entries. They never disappoint: colors are true to the photos, and they are easy to clean with a little soapy water. Highly recommend
Date published: 2019-12-20
Rated 5 out of 5 by from Very satisfied! The rugs were as I had anticipated, utilitarian and attractive! Delivery was as prompt as I was informed. Would recommend this company to everyone.
Date published: 2019-11-27
Rated 5 out of 5 by from Wonderful hallway rugs My decorator suggested to use these in the hallways of our new home as I have two dogs and a husband who hates to remove his shoes. They don't show the dirt, but when I pick them up to vacuum, there is quite a collection underneath! They are also great for my dogs who love to run up and down the halls and don't tear these up like they might a regular pile rug. I do use a carpet protector underneath and grippers in the corners to keep them from moving every time a dog tears around the house. This summer, I took them outside, hosed them off, and left them out in the sun for a day. Much easier and less expensive to clean than dragging them to a carpet cleaner. They are now a year old and look exactly the same as they did when I first put them down.
Date published: 2019-11-11
Rated 5 out of 5 by from Outdoor rug We are very happy with this rug. It adds just the right feel to our outdoor space. We like the color and pattern.
Date published: 2019-10-25
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Product:RW247-Tricia Trellis Indoor\/Outdoor Rug