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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.


Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.


Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.


Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.


In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Trellis Sisal Rug is rated 4.6 out of 5 by 269.
Rated 5 out of 5 by from Trellis sisal rug This trellis sisal rug is just a perfect fit under my kitchen table. Easy to care for, and also because of the neutral color, does not show wear. I just love to go into my kitchen, see the rug that has transformed the tenor of this room.
Date published: 2022-03-26
Rated 5 out of 5 by from my favorite i love this line of rugs. this is my 2nd purchase of the runner. it is in a high traffic area of my home and we wore it out in 8 years, but it is so beautiful that i purchased it again. we have two other sizes of this rug in my home at the front and back entrances. just the perfect neutral and the trellis design steps it up a notch from your regular grass rug style.
Date published: 2022-03-21
Rated 5 out of 5 by from Great look and feel Solid and slip free with rubber backing. Great tone and feel to the rug. I have it in both runner and rug sizes.
Date published: 2022-03-16
Rated 5 out of 5 by from Trellis Sisal Rug I love the look of this rug and the color is neutral but not too beige. It is nice and thick, you wouldn"t even need a rug pad, I ordered one for my living room and loved it so much i got one for the dining room too.
Date published: 2022-01-22
Rated 5 out of 5 by from Great and long lasting Great and beautiful rug. This is my 2nd purchase of this rug. Sits by the door and catches all the dirt yet remains beautiful. First one lasted 4 years!
Date published: 2022-01-20
Rated 5 out of 5 by from My "Go-To" rug I LOVE this rug sooooo much! The color is a nice neutral - not too much on the honey side and not too dark - just a good neutral. I have one at a very busy door into my home as well a runner right in front of my stove and ovens. It wears so well! I have replaced them as they wear out but those are reasonably priced but add a custom look with the diamond pattern.
Date published: 2022-01-03
Rated 5 out of 5 by from Beautiful and durable Beautiful rug. Durable and looks beautiful in my high traffic sitting room. Love it.
Date published: 2021-12-21
Rated 5 out of 5 by from Perfect Rug! We love this rug and have purchased two of them already. Looks perfect in out family room and still looks new after all the foot traffic. Perfect!
Date published: 2021-11-30
Rated 5 out of 5 by from Better looking than pictured Quality rug, beautiful color. Perfect in my foyer.
Date published: 2021-11-10
Rated 5 out of 5 by from Perfect Rug I bought several of these for my new home and it warms up wherever I put them. They are very stylist and durable. I didn't use the pads I bought for them.
Date published: 2021-10-27
Rated 5 out of 5 by from Beautiful Quality Bought this for my living room and I love it! Feels good underfoot. Beautiful quality.
Date published: 2021-08-21
Rated 5 out of 5 by from Trellis sisal rug Love this sisal rug for in front of my kitchen sink. Great quality.
Date published: 2021-08-20
Rated 5 out of 5 by from Trellis Sisal Rug This is our 2nd Trellis Sisal Rug and we love it. It’s served us well in our entryway for years. Doesn’t show wear and grabs any small particles from shoes. Vacuums easily. Just put hardwood floors throughout and needed a rug in the laundry room which also has garage access. The latex backing keeping it in place too.
Date published: 2021-07-30
Rated 5 out of 5 by from Great purchase! This is a beautiful, practical rug. I wanted the look of sisal, but not the thickness or roughness of most natural fiber material. This rug is flat, fairly soft, and looks great in my living room. The trellis design provides texture but doesn’t compete with other patterns in the room. I may buy another!
Date published: 2021-07-10
Rated 5 out of 5 by from Total satisfaction I’ve had this rug in my foyer for the last couple of years and it has worn extremely well. My dog has even vomited on the rug and I’ve been able to clean it with just vinegar water and a toothbrush. When I decided to do a runner in my kitchen this was a natural choice. It looks wonderful!
Date published: 2021-05-10
Rated 5 out of 5 by from Trellis Sisal Rug Very pleased! Good quality, subtle design. Recommend purchasing a thick rug pad to go underneath.
Date published: 2021-03-14
Rated 5 out of 5 by from So good I bought it twice This is the second time I have purchased this rug. Great pattern, nicely trimmed edges, and holds it shape well. Easy to maintain without tons of natural fiber shedding.
Date published: 2021-03-04
Rated 5 out of 5 by from Trellis Sisal Rug Great entrance rug. Beautiful design and does not show the dirt from shoes. Highly recommend!
Date published: 2021-02-14
Rated 5 out of 5 by from Love it! I bought this rug in 2011 and it still looks great! I have 2 golden retrievers that run on it and it shows no signs of wear! I would highly recommend it!
Date published: 2021-01-15
Rated 5 out of 5 by from My new sisal rug rocks! This is a beautiful, high quality addition to my home and I love it! The color is a nice straw color (some are more honey) and quite pleasant underfoot. Trellis pattern is subtle but adds a touch of class to the rug.
Date published: 2020-10-29
Rated 5 out of 5 by from Trellis Sisal Rug I bought one for my LR & DR. I love the texture and the feeling of warmth it gives the rooms. I would definitely recommend this rug.
Date published: 2020-10-17
Rated 5 out of 5 by from The best! I have ordered several rugs online this year and this is my favorite! The quality, look, style are perfect!
Date published: 2020-09-21
Rated 5 out of 5 by from Delivery Status of rug order The rug is just fine and I am glad I have it, however, your delivery system is in shambles. I was told it was to be delivered at a certain time and it was recorded that it was and come to find out there was NO delivery of any kind on that day! I called and called to get it straightened out to no avail. Finally they said they were going to deliver it a week later and I said that was not convenient so they made other arrangements and delivered it two days later. For the price of the rug and your company values this was a terrible experience and completely unprofessional. The company was J B Hunt and they are too recognized to have this sort of situation. The young lady whom I spoke to was Kim and she certainly was not representative of this company.
Date published: 2020-07-27
Rated 5 out of 5 by from Trellis Sisal Rug This rug is the best! The trellis design gives it a more finished, elegant look and it is great on the feet.
Date published: 2020-06-11
Rated 5 out of 5 by from Beautiful rug!! I bought this for my screened porch and love it!! It a beautiful pattern and durable!! I highly recommend!!
Date published: 2020-05-26
Rated 5 out of 5 by from Happy with it It’s in our entryway. Like the look. Hides all dirt tracked in. Vacuums well
Date published: 2020-05-22
Rated 5 out of 5 by from Definitely recommend After a lot of looking around I bought this runner for my entryway. The design is subtle and the rug is well made. I especially like that it is bound on all sides, because many of the natural fiber runners are not bound and tend to be wavy on the sides. Definitely recommend.
Date published: 2020-05-11
Rated 5 out of 5 by from Beautiful rug I’ve bought these natural fiber rugs in the past but I was pleasantly surprised to see a rubber backing on this one which means no rug pad and no excessive shedding. The rug is beautiful
Date published: 2020-05-05
Rated 5 out of 5 by from Beautiful rugs! These are well made and good looking rugs. I have purchased these same rugs over 3 times for both my main home and my beach cottage. Love the look and quality. Shipping is quick and rugs come well packaged.
Date published: 2020-03-10
Rated 5 out of 5 by from Love, love, love! The rug is perfect! Its texture is just what I was looking for and the rubber backing keeps it in place. I am very happy with the look and quality!
Date published: 2019-12-01
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Product:RN001-Trellis Sisal Rug

Trellis Sisal Rug

Trellis Sisal Rug Swatch - Natural