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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
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Toulon Planter is rated 4.1 out of 5 by 271.
Rated 5 out of 5 by from Toulon Plater Looks beautiful. It appears very durable, yet light.
Date published: 2023-05-15
Rated 5 out of 5 by from Excellent purchase This is so beautiful and I love the large size. I purchased the taupe color.Very reasonably priced.
Date published: 2023-05-09
Rated 5 out of 5 by from Beautiful garden accent Loved the planted so excited to receive it, I immediately filled it with my 4ft Christmas tree with lights. Everyone loved the idea. The next adventure is to find a tree so I could put the planter on my patio.
Date published: 2023-03-27
Rated 5 out of 5 by from Toulon Planter Love the finish. Feels very substantial. Is larger than expected.
Date published: 2023-03-14
Rated 5 out of 5 by from Beautiful planter Perfect accent for my front porch. The design and fabrication are excellent. I am using the planter as the base for a 3 ft tall pre-lighted faux Christmas tree, and will insert the boxwood planter filler for spring and summer.
Date published: 2023-01-04
Rated 5 out of 5 by from Stately Grand staircase needs grand stately accessory. Living room has Kasler blue drapes which echo color.
Date published: 2022-11-18
Rated 5 out of 5 by from Stately Pleased with the gentle blue and elegance of this planter.
Date published: 2022-11-15
Rated 5 out of 5 by from Toulon planter Gorgeous planter! Will buy more! Elegant & sturdy.
Date published: 2022-08-28
Rated 5 out of 5 by from Perfect planter! Gorgeous!!! Excellent quality!!! I bought the table top size. I use it to house another smaller planter with foliage. I bought the Taupe color. It’s perfect! I like it better than the cream color, which has a yellowish hue.
Date published: 2022-06-15
Rated 5 out of 5 by from For a Christmas Tree stand Perfect x-mas tree stand. Adds two feet to a shorter less expensive tree. And a prettier base. Dump a bag of river rock in the bottom, put the tree in atleast 1 foot of trunk. More river rock for stability and water.
Date published: 2022-01-02
Rated 5 out of 5 by from Propane Tank Solution I used this and the faux boxwood to hide an unsightly propane tank. It looks great!
Date published: 2021-11-18
Rated 5 out of 5 by from Picture perfect planter The picture is an accurate depiction of the planter. It is nice quality and packed well. It was delivered on time too. I am super happy with it and plan to order another one
Date published: 2021-10-16
Rated 5 out of 5 by from What a fabulous statement! I love this planter! I actually bought it for an indoor plant and it is so lovely. It fits right in and adds warmth and overall classy-ness. Brava! I love this special treat.
Date published: 2021-09-07
Rated 5 out of 5 by from Beautiful planter This planter is a very nice quality, I purchased 2 of them to flank my French sliding doors to backyard. Look perfect!
Date published: 2021-08-14
Rated 5 out of 5 by from Toulon Planters (black) Very elegant, very substantial. Perfect in every way.
Date published: 2021-08-14
Rated 5 out of 5 by from Excellent quality The height and the design are just what we were looking for. It is well made and absolutely gorgeous!
Date published: 2021-07-20
Rated 5 out of 5 by from A five star purchase for my home. Love my boxwoods and planters. They look wonderful at my front door. Love they are artificial and very low maintenance to keep them looking great.
Date published: 2021-06-08
Rated 5 out of 5 by from Toulon pots I pondered buying the large pot over the medium. The medium pot was chosen. The pots are quite substantial and I’m pleased with the quality.
Date published: 2021-06-07
Rated 5 out of 5 by from Beautiful planters I ordered 3 of these beautiful planters for my newly remodeled backyard. Love them!
Date published: 2021-05-15
Rated 5 out of 5 by from Toulon planter Beautiful bought two large size spa blue planters very elegant in front of stone and door
Date published: 2021-04-24
Rated 5 out of 5 by from Exactly what I was looking for! I purchased a pair of these planters in black. They are beautiful! I love the glossy finish and the generous size.
Date published: 2021-03-05
Rated 5 out of 5 by from Beauty It’s beautiful!! Well made. I’ll highly recommend it. Ballard never disappoints
Date published: 2021-02-13
Rated 5 out of 5 by from Planters I love the planters go well w the Fiscus trees outside on my porch
Date published: 2021-02-13
Rated 5 out of 5 by from Toulon Planter This is my 7th Toulon planter purchase! Some were purchased at BD store when I lived in Atlanta. Miss that fabulous store! I have had Toulon planters for 8 years. All are outside year round and still look fabulous! Highly recommend!
Date published: 2020-11-17
Rated 5 out of 5 by from Beautiful & classic look I ordered 2 of the table top size, and I love how they look sitting by my fire pit!
Date published: 2020-10-14
Rated 5 out of 5 by from Classic planters. Beautiful planters. Packaged so well. Heavyweight resin, sturdy- will last forever. I got the blue green color. I would like a little more blue. But they are a bit more on the green side.
Date published: 2020-10-09
Rated 5 out of 5 by from Toulon Planter Very well constructed and nicely designed. A welcome addition to my sunroom planter array.
Date published: 2020-10-05
Rated 5 out of 5 by from Perfect! I have the cream Christmas tree holder and wanted to get the Spa color to go with my new outdoor umbrella. Beautiful! Just perfect!
Date published: 2020-09-28
Rated 5 out of 5 by from Love this planter. It is elegant without being too stuffy. It can truly adapt to any style, and makes your flowers look even more beautiful! I got the blue in the next to the largest size, and thinking of getting another one, in case I ever want to flank them by my front door.
Date published: 2020-09-28
Rated 5 out of 5 by from Toulon Planter I love these planters, I have several of them. I actually use them indoors as they are both functional and beautiful.
Date published: 2020-09-21
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