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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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The Inconsolable Print is rated 4.9 out of 5 by 101.
Rated 5 out of 5 by from Just as pictured We bought this print because the dog looks just like our wheaten terrier mix rescue dog. Very good quality product. It shipped with extensive packaging so that it arrived in perfect condition. Very happy with the print and Ballard's handling.
Date published: 2015-03-06
Rated 5 out of 5 by from BEST PURCHASE EVER! IT IS AMAZING! I LOVE IT! I have wanted this for several years now and I was finally able to make the purchase, thanks to your sale. I was so taken with the dog I never noticed the size. It was delivered last night and I was shocked at how well it was wrapped all the while why such a large package for a small picture?! WOW was I surprised and so excited when I opened it. It is much bigger than I thought but all the more to love and will hang over my mantel! It was worth the wait.
Date published: 2015-01-21
Rated 5 out of 5 by from Diana Thorne captures the dog pout! Love this print . . . been hanging in my living room for 4 years, has not faded in anyway. All visitors ask about this print - brings a smile on all who see it! The thick dark frame is perfect. Would love to see more from this artist.
Date published: 2015-01-06
Rated 5 out of 5 by from Beautiful picture The picture is beautiful... Great quality....Excellent shipping and packing...Highly recommend if the picture touches you !
Date published: 2015-01-02
Rated 5 out of 5 by from Even more beautiful in person! Worth every penny ! It looks lovely in my family room.Very high quality . Reminds me of my wheaton terrier when he was a pup! Just love it !!!
Date published: 2014-12-20
Rated 5 out of 5 by from The inconsolable print I ordered this print as a Christmas present for my daughter and family. They have a 7 month old golden doodle and he looks exactly like the print. I love it! I am sure they will also. It looks far more expensive than it was. Framed to perfection!
Date published: 2014-12-05
Rated 5 out of 5 by from Adoraqble! Depicts our little boy we just adopted from our local humane society. You will never tire looking as this print. I would recommend it for anyone.
Date published: 2014-11-03
Rated 5 out of 5 by from Adorable I am 100% satisfied with this print. The quality is excellent and it is just as adorable in person as it is online. I highly recommend it.
Date published: 2014-10-25
Rated 5 out of 5 by from Just Charming Received this print today and it is just beautiful. The art work and framing is perfect. The packaging protected the print and it arrived without a scratch or a ding.
Date published: 2014-09-19
Rated 5 out of 5 by from PERFECTION !!!! AND FAST DELIVERY,TOO ! I WILL SMILE EVERY TIME I PASS BY OR LOOK UP FROM MY CHAIR AT THIS WONDERFUL PRINT. THE PRINT IS PERFECT AS IS THE FRAME. GREAT PRODUCT IN EVERY WAY. AND I AM VERY PICKY !! STILL WOULD LOVE TO SEE THE 'WESTIE' DOG DAYS PRINT COME BACK .
Date published: 2014-05-27
Rated 5 out of 5 by from Extremely Pleased! I love it! I've been going to buy this for over a couple of years now. Don't know why I waited so long! I haven't been this pleased with a purchase in a long time. I absolutely love this print and it is a perfect fit for my office--not to mention that inconsolable bears a strong resemblance to my own little inconsolable! Love it, Love it, Love it! If you are thinking about this as your own purchase, do not delay! You will definitely regret putting it off!
Date published: 2014-05-27
Rated 5 out of 5 by from Heart rending! You have to have this! It is by far the most charming I have ever seen. it is hanging over my desk where I can see it.
Date published: 2014-02-06
Rated 5 out of 5 by from This can go with any decor Fell in love with this pic... Hung it in a prominent space that I pass often. I smile every time!!! It is just what I expected. Frame is great, easy to hang.Sepia color is a bit yellow.
Date published: 2014-01-10
Rated 5 out of 5 by from Perfect This picture is adorable, it looks just like my little dog and I could not love it more. It arrived in perfect condition and no problems at all with the frame or picture. The frame is very thick and sturdy. LOVE IT!
Date published: 2013-12-20
Rated 5 out of 5 by from Love it! What a beautiful picture! Great quality frame, great picture! Item is exactly as is advertised. I highly recommend this sweet picture to any dog/animal lover!
Date published: 2013-11-24
Rated 5 out of 5 by from This picture just warms my heart, overlooking me!!!! What a photo, so heartwarming, to add to any spot that needs a friend! This was my first one to capture, and then I just had to get his friends1
Date published: 2013-11-23
Rated 5 out of 5 by from I and everyone who sees this has loved it. A treasure to behold The parcel was delivered and I could tell before opening something was amiss. Opening confirmed a break in the picture. I called and quickly was sent another. What great customer service! Kudos for Ballard Customer Service.
Date published: 2013-11-03
Rated 5 out of 5 by from Lovely Print I waited 4 years to purchase this print. I got it during a site-wide sale. I love it. It's just as it appears in the catalog.
Date published: 2013-10-31
Rated 5 out of 5 by from Perfect! This print is beautiful. I'm awaiting the painters, can't wait to replace wall art I'm tired of with this. This puppy is the cutest, you want to name him, hug him. High quality, just perfect.
Date published: 2013-10-16
Rated 5 out of 5 by from Don't miss this one I am so glad this print came back. I finally bought it, and so glad I did. Even my husband likes it.
Date published: 2013-10-13
Rated 5 out of 5 by from Five star !! I loved this picture the first time I saw it,it made me sad and happy at the same time.So sweet and adorable.I was pleasantly surprised at how it was framed and I loved the black/ cream...sorta " sepia " tone of the colors. Very happy .
Date published: 2013-08-18
Rated 5 out of 5 by from Love This Picture Very nice print in a very nice frame. If you're a dog lover, you won't want to miss this one.
Date published: 2013-05-23
Rated 5 out of 5 by from Love this I have a goldendoodle so this was love at first sight. Artsy and simple. I love it!!
Date published: 2013-04-05
Rated 5 out of 5 by from Love it! This is one of my favorite purchases...(and trust me, I buy a lot!) The quality is top notch.
Date published: 2013-02-17
Rated 5 out of 5 by from This print pulls you in. This print is so adorable. I looked at it and knew that I had to have it. I hung it up in our entry. It is a wonderful print that is enhanced by the simple and clean dark wood frame. My only complaint is that the frame's corners are not perfect. You can see a thin line of "daylight" where the mitered ends meet up. However, for the price it is well worth the money spent. I love it.
Date published: 2013-02-05
Rated 5 out of 5 by from One of my favorites I received this print for Christmas several years ago and I am still in love with it. It is very generously sized and has a beautifully thick frame. I will have this print hanging in my house for years to come.
Date published: 2013-01-03
Rated 5 out of 5 by from Beautiful Picture I love my new picture from Ballard and have received many compliments on it. The framing is heavy and of high quality. Although the glass on my first picture arrived completely shattered, Ballard immediately shipped me a new one - no questions asked. The second arrived flawless. I am very satisfied with this purchase.
Date published: 2012-09-21
Rated 5 out of 5 by from Charming! I first saw this print while browsing through the Ballard site and instantly knew it was exactly what I wanted to display in my den. I have received numerous compliments and positive comments.
Date published: 2012-08-16
Rated 5 out of 5 by from Fabulous! I have been looking at this print over a year. So glad I finally purchased it. Everything about it is perfect. Even the frame is nice and good quality. It is even better in person than it is on-line. I have gotten many many compliments. Love it and you will too!
Date published: 2012-05-04
Rated 5 out of 5 by from Beautiful print I have been looking at this print for a long time and just recently decided to purchase. It was worth it. I love it. Beautiful and looks like every dog that I have ever owned.
Date published: 2012-04-24
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Product:WT299-The Inconsolable Print