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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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The Inconsolable Print is rated 4.9 out of 5 by 88.
Rated 5 out of 5 by from Most adorable print ever! I, like another purchaser, am the owner of Wheaton Terrier puppies. This print truly captures the wonderful personality of the breed. The print is extremely well made and looks like a one of a kind hand done drawing. Have received so many compliments. Favorite purchase for sure.
Date published: 2018-12-19
Rated 5 out of 5 by from So Love This Print!! I'm a dog Lover and bought this print for our condo in Naples and just fell in Love with this guy -- Compliments Galore!! I've just moved into another home and have this guy with me again as I'm no longer allowed dogs. He's my 'little buddy'!! Can't express how impressive the size and quality of this print are . . . So Cute !!
Date published: 2018-11-05
Rated 5 out of 5 by from great quality print! i was extremely pleased with the quality and the picture looks like an artist drew it.
Date published: 2018-07-06
Rated 5 out of 5 by from Perfect pup I had wanted this print for years. Finally purchased it about a year ago. I absolutely love it and only wished I had bought it sooner. The frame is substantial and the print is the perfect vintage look for my home.
Date published: 2018-01-12
Rated 5 out of 5 by from One of my favorite things in my home I bought this picture years ago from Ballard and still love it as much as the day I received it! The quality is wonderful and the subject matter is priceless.
Date published: 2017-11-07
Rated 5 out of 5 by from Nice quality I absolutely love this print !!! It looks great in my house.
Date published: 2016-12-25
Rated 5 out of 5 by from Adorable. I put this in my teenage daughter's bedroom and it looks so cute. Everyone comments on it.
Date published: 2016-10-29
Rated 5 out of 5 by from Perfect for us! Had my eye on this picture for years - just because of it's cuteness. Now we have a dog that could have posed for the sketching. So - it was time to buy it! Love it! Looks great! Worth the treat!
Date published: 2016-10-13
Rated 5 out of 5 by from Touches my heart This print is so like my old Havanese. The artist captured every sweet characteristic of my dog. I will treasure this for years to come and will hang it in a place for all to see. Beautifully framed and perfect size. All who see it fall in love with it.
Date published: 2016-05-25
Rated 5 out of 5 by from I adore this print! I get so many compliments on this piece. Everyone asks if it's my dog - I have a Wheaton Terrier and he looks just like the dog.
Date published: 2016-03-02
Rated 5 out of 5 by from Beautiful! I had looked at this print several times and kept feeling drawn to it. I'm so glad I decided to place my order. It is a beautiful piece. The quality of the print and framing is excellent. I'll enjoy this sweet puppy for many years to come!
Date published: 2016-01-21
Rated 5 out of 5 by from This product is wonderful to look at! I fell in love with this print as soon as I saw it. I love dogs and it reminds me of one I had many years ago, I told my husband I wanted it for Christmas and it was on sale, so my husband got it for me, it was delivered in perfect condition, thank you so much!
Date published: 2016-01-15
Rated 5 out of 5 by from So Precious! Just one of those accent pieces people notice! Nicely framed.
Date published: 2016-01-15
Rated 5 out of 5 by from Looks very much like my dog...and I love it! My Daughter suggested this Print to me many years ago...I kept putting off the purchase, but always thought...someday...well this Christmas I decided it was time...I have to say...this print was bigger and better than I ever imagined! I LOVE IT! I look at it everyday and think why did I wait so long to buy it? It is simple, beautiful and the quality is excellent...and I have to say...the print was so well packed by Ballard Designs. 100% Pleased!
Date published: 2016-01-15
Rated 5 out of 5 by from Great purchase!!! I finally pulled the plug and purchased this adorable little puppy print for my home. He is exactly as he is shown in the catalog. I couldn't be more pleased with my purchase. Ballard took great care with its packaging and shipping. Quality product. Thank you
Date published: 2016-01-09
Rated 5 out of 5 by from Adorable wall art! This print looks just like my Goldendoodle when he was a puppy! I hung it on my wall and posted it on Facebook............my friends loved it too!
Date published: 2015-10-15
Rated 5 out of 5 by from Exactly as pictured in catalog - love it. I love this picture! It is exactly as shown in the catalog - would recommend this item.
Date published: 2015-09-18
Rated 5 out of 5 by from Pure Love I've been eye balling this piece for over a year...Placed it in my bedroom first thing I see when I get up ..LOVE IT <<SO CUTE but then I'm a dog nut !
Date published: 2015-06-22
Rated 5 out of 5 by from Good Quality I chose this because it looks just like my golden doodle when he was a puppy. For the price, I am impressed with the quality. The picture is very well framed and the size of the picture is great, too. The only downside to this order was the wait. It was back-ordered for quite some time and I came very close to canceling my order but I'm glad I waited it out. I would recommend this product but only if you don't need it right away.
Date published: 2015-04-14
Rated 5 out of 5 by from Love This Print This print arrived in perfect shape because of strong packaging to keep it safe. The print is wonderful. So happy to have it in my home. I waited a long time before I purchased the print but I'm so glad I did!
Date published: 2015-04-13
Rated 5 out of 5 by from Definitive focal point This print is done very well. the subject matter conveys the sadness of the dog to the viewer. The overall material of the frame is substantial and the print adds a definite focal point to a wall.
Date published: 2015-04-12
Rated 5 out of 5 by from Irresistible! I want to hug this little guy every time I walk by!
Date published: 2015-04-04
Rated 5 out of 5 by from Just as pictured We bought this print because the dog looks just like our wheaten terrier mix rescue dog. Very good quality product. It shipped with extensive packaging so that it arrived in perfect condition. Very happy with the print and Ballard's handling.
Date published: 2015-03-06
Rated 5 out of 5 by from BEST PURCHASE EVER! IT IS AMAZING! I LOVE IT! I have wanted this for several years now and I was finally able to make the purchase, thanks to your sale. I was so taken with the dog I never noticed the size. It was delivered last night and I was shocked at how well it was wrapped all the while why such a large package for a small picture?! WOW was I surprised and so excited when I opened it. It is much bigger than I thought but all the more to love and will hang over my mantel! It was worth the wait.
Date published: 2015-01-21
Rated 5 out of 5 by from Diana Thorne captures the dog pout! Love this print . . . been hanging in my living room for 4 years, has not faded in anyway. All visitors ask about this print - brings a smile on all who see it! The thick dark frame is perfect. Would love to see more from this artist.
Date published: 2015-01-06
Rated 5 out of 5 by from Beautiful picture The picture is beautiful... Great quality....Excellent shipping and packing...Highly recommend if the picture touches you !
Date published: 2015-01-02
Rated 5 out of 5 by from Even more beautiful in person! Worth every penny ! It looks lovely in my family room.Very high quality . Reminds me of my wheaton terrier when he was a pup! Just love it !!!
Date published: 2014-12-20
Rated 5 out of 5 by from The inconsolable print I ordered this print as a Christmas present for my daughter and family. They have a 7 month old golden doodle and he looks exactly like the print. I love it! I am sure they will also. It looks far more expensive than it was. Framed to perfection!
Date published: 2014-12-05
Rated 5 out of 5 by from Adoraqble! Depicts our little boy we just adopted from our local humane society. You will never tire looking as this print. I would recommend it for anyone.
Date published: 2014-11-03
Rated 5 out of 5 by from Adorable I am 100% satisfied with this print. The quality is excellent and it is just as adorable in person as it is online. I highly recommend it.
Date published: 2014-10-25
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Product:WT299-The Inconsolable Print