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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
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Terra Cotta Lady Planter is rated 4.8 out of 5 by 55.
Rated 5 out of 5 by from Beautiful Accent Planter This is a well-designed and unique garden aceent planter. I am looking forward to planting this in the spring!
Date published: 2011-12-30
Rated 5 out of 5 by from Elegant addition to my patio. Right now my Lady Planter has a beautiful deep fuschia cyclamen as her "chapeau", and she looks elegant as can be at the entrance to our patio. She makes me happy every time I see her! I look forward to changing her hat in the spring, and I'll add another new one in the summer. I'm thinking ivy and impatiens, and hens and chickens and other hanging succulents to emulate hair. Fun! She arrived quickly and well packed and I couldn't be more pleased. I like unique things and that's what I get at Ballard Designs! Dorothy, Lincoln, CA
Date published: 2011-12-23
Rated 5 out of 5 by from a lady to show off Love this item! Bought it for a gift for my nephew and wife. Would love it for myself. Its so very different and would look lovely on your deck or porch.
Date published: 2011-11-27
Rated 5 out of 5 by from Looks exactly as in the picture. My planter was everything I imagined...perfect!! It looks so good that I might leave her in my kitchen. I highly recommend this planter...one of a kind!
Date published: 2011-11-17
Rated 5 out of 5 by from She's absolutely beautiful! I bought the Lady Planter for my daughter for her birthday. She adores it and so do I. She planted it with some beautiful succulents that cascade down in a really pretty way. She has a special place on her sun porch, but will probably be moved around. Now I WANT one!
Date published: 2011-11-12
Rated 5 out of 5 by from Full of character. Lady Victoria, as I have named her, is a great addition to my home. I planted ivy in her.
Date published: 2011-10-31
Rated 5 out of 5 by from WONDERFUL Perfect! Great size, sturdy and well shipped to my house. I would recommend adding additional lady options. Also would recommend making a series specifically for the garden. They would look wonderful outside in a vintage garden setting. That is my only disappointment....that I can't move my lady outside!Well done!
Date published: 2011-10-06
Rated 5 out of 5 by from Beautiful Addition to Garden, Patio or Deck I have always adored this terra cotta lady planter, so reminiscent of the Tuscan countryside. She is so versitile and can be used in so many ways and locations. She is actually my second lady, having originally purchased her about two years ago. Broken when a tree fell on our house last spring, I mourned her and determined to replace her as soon as may be. I have grown several plants in her crown as her "hair." In winter, I have used bronze sedges; in spring, maidenhair ferns; and in summer, blooming plants along with ivy. All look equally charming and always evoke admiring comments from visitors to my home and garden. She has a very real character and presence.
Date published: 2011-10-02
Rated 5 out of 5 by from Nice decoration for outside or in. Love it! It's such a conversation piece. We have it on an outdoor counter and everyone stops to look at it. I've already told several people where they could purchase it.
Date published: 2011-09-02
Rated 5 out of 5 by from Lovely planter Good looking planter - quite tall, and quite heavy when filled with soil and plants. But very eye catching, my neighbors noticed her as soon as they visited, and all thought she was striking.
Date published: 2011-09-01
Rated 5 out of 5 by from The Terra Cotta Lady Planter is gorgeous! As soon as I saw this item, I knew it would be perfect for my mom's present. When it arrived I knew I had to buy one for myself, as well. She's tall and has a nice size head for planting plants. You could plant such a variety of flowers and vines that she could have a new look for all the seasons of the year! We call her the Goddess of the Garden!
Date published: 2011-09-01
Rated 5 out of 5 by from Hattie Rules I totally 'dig' my terra cotta Lady. Her name is now Hattie and she is sporting some seriously fabulous Mondo grass that starts at her 'roots' with an emerald green before quickly darkening to a rich eggplant color that complements her skin tone. The grass hangs and spikes perfectly as the 'mane' attraction but who could resist adding a crown of hens & chicks in the same colors only reversed. Large blooms adorning her high forehead and spilling down her cheek make her look stylish and fun. Lovely.
Date published: 2011-08-24
Rated 5 out of 5 by from Versatile Planter I just love the design of this planter. It fits nicely in my traditional home with its styling. I decided to use it indoors for now since the actual area for plants is small, but I may at some point use it outdoors. It is very versatile - another reason I like it!
Date published: 2011-08-09
Rated 5 out of 5 by from The Lady is beautiful with whatever plants are used. I love the Lady. She is more polished than I expected.My order arrived before expected. Thanks
Date published: 2011-08-06
Rated 5 out of 5 by from favorite on the deck! I love this planter. I had to order this second one when my son tearfully broke the first by accident. It looks lovely with most any plant as her "hair" and I get admiring comments often from friends. The first had aged to a lovely green in just a couple of summers. She is not too heavy as I filled the bottom half with some plastic to eliminate the need to pack with dirt before planting.
Date published: 2011-07-28
Rated 5 out of 5 by from Very stylish Piece... I love this planter, It is residing in my salon with a great looking 'do!
Date published: 2011-07-28
Rated 5 out of 5 by from Great addition to my patio garden An unusual piece that gets lots of attention and comments. It was larger than I expected but I love it. I planted it with succulents that have cascading tendrils and it looks like she has hair. Very glad I purchased this item as I am with my previous Ballard purchases.
Date published: 2011-07-17
Rated 5 out of 5 by from Unique I always get comments about this planter on my patio. I added a cactus plant for "hair" and it looks smashing!
Date published: 2011-07-16
Rated 5 out of 5 by from Fun Love this! So much fun and a great conversation piece! Totally recommend this product :)
Date published: 2011-07-16
Rated 5 out of 5 by from She's a keeper Exceptionally stunning! Well made, generously sized
Date published: 2011-07-15
Rated 5 out of 5 by from Beautiful addition to my patio In the summer, I love to have tons of pots with flowers and plants on my patio. This pot is so special and adds such a classic touch that when my puppy knocked over the first one I bought, I had to buy it again! It is just great!
Date published: 2011-07-11
Rated 5 out of 5 by from Garden Goddess! This planter is truly unique in the garden and allows for fun among the flowers. This is my second season to enjoy her presence. The piece is solid, sturdy and looks like a found treasure from another time and place. The designers understood the need for planting space in creating a deep enough "well" for potting soil and I've enjoyed "dressing" her differently each year where her "hat" is concerned. I've found that the side of her that gets the least sun will turn a lovely mossy green from the shade and moisture, giving her an even more artistic and ancient look, but in a good way! For you or for a gift, you will truly enjoy finding just the right flowers for her head dress and the right spot where you can enjoy her knowing look in your garden or on your patio. Thanks, Ballard!
Date published: 2011-07-11
Rated 5 out of 5 by from I love my lady! She is large and beautiful. She arrived in perfect condition. A very classy piece and well priced. The planter really looks handmade and not cookie cutter machine made.
Date published: 2011-07-07
Rated 5 out of 5 by from I LOVE this planter! This planter is great quality and is such a conversation piece. I planted a ponytail fern in it, which is perfect! I had been looking at it in the BD catalog for a while and finally I couldn't resist it anymore. So glad I splurged.
Date published: 2011-07-05
Rated 5 out of 5 by from Buy with confidence. If you order this, you will not be disappointed. I put a small glass vase in the top of the head and I put seasonal flowers or greenery in it.
Date published: 2011-07-01
Rated 5 out of 5 by from Fantastic centerpiece This was a super buy. I have seen other similar products much more pricey in garden centers and boutiques. The quality is good and it serves as a centerpiece in a small memory garden I planted for my mother. It provides class with a splash of the unexpected.
Date published: 2011-07-01
Rated 5 out of 5 by from Excellent Value Loved this from moment I saw it in catalog - delivery was so efficient -as well as the packing method. A conversation piece - an item EVERYONE asks, 'where did you get that?' I have baby red roses as her 'hat' Clever, ecletic, conversation piece - adds that touch of 'style' to a room or patio when you need just that 'one more thing' to make a room feel 'finished' Purchasing one for my mother for Christmas - have already ordered it!
Date published: 2011-06-24
Rated 5 out of 5 by from I Love This Planter I love this planter! It is so unusual and fits great in my sunroom. I was looking for something that added height to all the other plants I have in that room and this one was perfect. It is a little top heavy so I put a few decorative pebbles inside to ground it. It is exactly as presented.
Date published: 2011-06-24
Rated 5 out of 5 by from Unique Accent For The Home I've been wanting a head planter for a few years now, but they are usually over 100 dollars. When I saw this planter and the great price, I had to order. It is ADORABLE. I love to have unique accents throughout my home and garden and this surely fits the bill. It is large, heavy, and beautifully detailed. It is hollow inside and has a drainage hole at the bottom. Perfect. I plan to use mine inside with a houseplant. This is one of my most favorite purchases in quite some time.
Date published: 2011-06-22
Rated 5 out of 5 by from great value I used the terra cotta Lady planter in an arrangement for a client. She added just the right amount of whimsey! I almost bought a similar piece locally, but the price was double. She turned out to be a great value.
Date published: 2011-06-17
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