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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Tatem Thin Striped Sheer Panel is rated 2.9 out of 5 by 9.
Rated 5 out of 5 by from Tatum sheer panel These are very pretty! Although seemingly sheer, the panel is provides complete privacy when closed.
Date published: 2019-08-17
Rated 5 out of 5 by from Beautiful Accent These curtains added just the casual, cottage /farmhouse look that I was going for. I couldn't be happier with them.
Date published: 2018-03-15
Rated 5 out of 5 by from Lovely and light diffusing These drapes are a semi sheer pattern in a very light flax/tan color with a very subtle black pinstripe. I hung them in a room that is moss green and ivory with black accents. I wish there was more of a color difference between the curtains and my ivory painted walls, but I’m keeping them anyway. The fabric is very airy and light, despite being lined, and have an almost silky feel. I hung them with pin hooks on rings.
Date published: 2018-02-16
Rated 2 out of 5 by from Poorly made; side seams pucker and twist The fabric is just what I wanted, but the side seams are a mess. No matter what, they won't hang straight. The problem seems to be caused by the way the fabric and lining were attached. I switched them around so the two inner seams where they are most visible are least terrible and tweaked them by pinning them at the top to take out some of the fabric's "twist", so they are just passable. I waited a long time for these panels because they were back ordered,and I just didn't have the energy to return them and start over. Sorry, I'd have to undo my tweaks to take photos for this review, so there aren't any.
Date published: 2019-05-01
Rated 2 out of 5 by from Tatem Thin Stripped Sheer Panel My first purchase with Ballard. Purchased 6 panels..Reason I purchased was the design colors. Quality of this product isn't what I expected. Does not hang well.
Date published: 2018-03-18
Rated 1 out of 5 by from Nice Material, Very Poor Craftsmanship Bought two panels for my dining room. One panel is 4 inches longer than the other and the lining is longer than the curtain. Awful. I can sew, so I am planning to re-hem the defective panel...actually I need to measure as I think the shorter panels is less than 8 feet or 96 inches. I had to wait 3 months for the curtains. Love the design and material, workmanship is poor. Do not have time before the holidays to find new curtains for my dining room.
Date published: 2019-10-21
Rated 1 out of 5 by from Poor craftsmanship So excited to purchase these panels. They were back ordered, so had to buy another set temporarily (new home). When they finally arrived and I put them up one panel was 3 inches longer than the other. The correct length panel had an uneven hem. So disappointed, have to return them both. Really pretty.
Date published: 2019-04-19
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Product:DC223-Tatem Thin Striped Sheer Panel