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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.


Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.


Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.


Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.


In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Tamisa Hand Tufted Rug is rated 4.5 out of 5 by 227.
Rated 5 out of 5 by from Carpet caper The quality and look is excellent. I needed multiple carpets for an odd shaped master and I wanted matching carpets. They are perfect. I am so happy with my carpets.
Date published: 2021-06-12
Rated 5 out of 5 by from Tamisa rug I’m happy with the purchase, the colors are beautiful and compliments each other. It’s more blue than gray much nicer than the sample I received. However the rug does shed.
Date published: 2021-06-09
Rated 5 out of 5 by from Tamisa runner rug Dense plush feel under foot, colors are subtle. Grey panel is more of a muted slate blue than a true grey. Minimal shedding. Overall very happy with the purchase.
Date published: 2021-05-13
Rated 5 out of 5 by from Great plush rug Love the rug! It is great quality. I now have 3 of them
Date published: 2021-04-26
Rated 5 out of 5 by from Beautiful rug Purchased blue/gray rug for my dining room. Lovely soft blue background color with neutral grays, golds and off-white throughout which added a bit of color and pulled the room together without overwhelming the space. Very happy with quality and shedding is not a problem. I purchased the 3x5 size for my foyer as well.
Date published: 2021-04-16
Rated 5 out of 5 by from Beautiful rug We love it and now have three in our home in different sizes. It was the perfect design for using with our new hard wood floors.
Date published: 2021-04-01
Rated 5 out of 5 by from Beautiful rug. Beautiful rug. Very plush and soft, and I love the colors.
Date published: 2021-04-01
Rated 5 out of 5 by from Beautifully Distinctive Rugs We are very pleased with our purchase! The quality in design, color, and thickness of the rugs is superior to most found elsewhere. The reasonable price was the final factor that influenced our decision to purchase through Ballard. We highly recommend this company and the beautiful products they advertise.
Date published: 2021-03-29
Rated 5 out of 5 by from Unexpectedly luxurious Fantastic quality, very comfy, really brings the room together . .
Date published: 2021-03-22
Rated 5 out of 5 by from Tamisa Rug a Winner! Colors are soft and very nice! I’m using the 3x5 in my master bath. Really jazzed it up! Also no problem with shedding. Love this rug!!!
Date published: 2021-03-14
Rated 5 out of 5 by from Beautiful rug Beautiful colors and pattern. Seems to be very well constructed and quite soft under foot. We are happy with the rug
Date published: 2021-03-14
Rated 5 out of 5 by from Tamisa High-quality. Thick. Blends well in any room. Shipping costs are high.
Date published: 2021-03-14
Rated 5 out of 5 by from Love this rug! Beautiful colors are great quality. It blends well with our color pallet.
Date published: 2021-03-05
Rated 5 out of 5 by from Nive rug. Wd are liking this rug. It does shed a lot, but it is nice umfer your feet.
Date published: 2021-03-04
Rated 5 out of 5 by from Great rug Love the rug! It is beautiful, ( does pill, more like big dust bunnies, but worth it ) colors are great.
Date published: 2021-03-04
Rated 5 out of 5 by from Nice quality, pay attention to colors I bought the Tamisa gray & ivory rug. The quality is good and I love how it up-levels my bedroom (replacing a TJ Maxx rug). Colors are hard to gauge. This one turned out to have more gold/yellow tones than I expected and a distinct pop of robin's egg blue, but overall that works well in my room. Third rug I've purchased from Ballard and I'm a fan of Safavieh branded rugs (which this is).
Date published: 2021-02-20
Rated 5 out of 5 by from Gorgeous rug! Love the colors in this rug. The grey looks awesome on hardwood. Perfect for my office!
Date published: 2021-02-03
Rated 5 out of 5 by from Beautiful rug I have purchased about six rugs from Ballard so far during the last five years. This one is just as exceptional as the others. I love wool rugs, the colors are true and it is the perfect addition to my living room
Date published: 2021-02-01
Rated 5 out of 5 by from Great look for the price! The rug is very thick and the colors are nice. It gives my room a cozy but elegant feel. We have dogs, so I don’t like to spend a fortune on our rugs, this one is perfect!
Date published: 2021-01-29
Rated 5 out of 5 by from Tamisa Rug It is as described. Very true to color, soft. Beautiful product. Some shedding but that is to be expected with a wool rug.
Date published: 2020-10-10
Rated 5 out of 5 by from Great quality. Great quality. Color a bit brighter than expected from photos.
Date published: 2020-10-06
Rated 5 out of 5 by from area rug This is a beautiful rug it is exactly what I was looking for .I got the one with the bluish tone.
Date published: 2020-10-06
Rated 5 out of 5 by from Perfect Match The carpet is thick and a perfect match for our room. I absolutely love it! We could not be happier, great quality!
Date published: 2020-08-15
Rated 5 out of 5 by from Just Love Tamisa Hand Tufted Rug Love this rug -- exactly as described. Thick, plush - just beautiful.
Date published: 2020-07-25
Rated 5 out of 5 by from Tamisa terrific! The quality of this rug is wonderful. It is very thick and luxurious. I purchased for our foyer, but it would be amazing in a master bedroom!
Date published: 2020-07-21
Rated 5 out of 5 by from Lovely, gorgeous rug! This is a very beautiful rug. It definitely looks and feels more expensive. And it looks like it’s always been in my living room!
Date published: 2020-07-18
Rated 5 out of 5 by from Elegant and eye catching - very happy :) A stunning color combination and it's plush feeling under foot !
Date published: 2020-05-26
Rated 5 out of 5 by from Beautiful Rug Classic style and high quality. I have the runner in my kitchen. It looks beautiful against the paint colors SW Kilim Beige and SW Morning Fog.
Date published: 2020-05-15
Rated 5 out of 5 by from Lovely rug It is very well made and the pattern is beautiful. It feels so good under your feet!
Date published: 2020-05-08
Rated 5 out of 5 by from Love my new rug Love the rug and the pad I purchased to go under it. The rug looks exactly like it does in the picture and it is very soft.
Date published: 2020-01-28
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Product:RT510-Tamisa Hand Tufted Rug