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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.


Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.


Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.


Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.


In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Tamisa Hand Tufted Rug is rated 4.5 out of 5 by 214.
Rated 5 out of 5 by from Beautiful subtle rug that complements any style. This rug is absolutely stunning. It’s super thick and didn’t require a rug mat. We love this rug!
Date published: 2023-01-05
Rated 5 out of 5 by from Entry rug Beautiful rug, nice quality, perfect for our entry
Date published: 2023-01-02
Rated 5 out of 5 by from Love this rug I get so many compliments on this rug. It's soft and beautiful. Lays perfectly.
Date published: 2022-12-28
Rated 5 out of 5 by from No shedding problem here I was concerned about shedding based on some reviews. I have had this rug on the floor about a month in the living area of an open floor plan condo so the foot traffic is pretty high. I have had no shedding problem but that could be because I vacume each day.
Date published: 2022-12-11
Rated 5 out of 5 by from Love at first sight I bought this rug for our family room and it exceeded my expectstions. It is simply beautiful!
Date published: 2022-12-11
Rated 5 out of 5 by from beautiful rug! This beautiful rug with muted color warms up any room.
Date published: 2022-12-08
Rated 5 out of 5 by from Gorgeous Rug Beautiful colors and great quality. Looks perfect in our bedroom. We love it!
Date published: 2022-12-04
Rated 5 out of 5 by from Good Quality Great quality beautiful rug. Very happy with it. Your vacuum will get wore out.
Date published: 2022-12-03
Rated 5 out of 5 by from Kitchen runner This runner is in my kitchen and other than the initial fuzzies coming off, it is beautiful and excellent quality.
Date published: 2022-12-02
Rated 5 out of 5 by from Stylish quality rug with perfect color The thickness of the pile, the texture of the rug, and the color were all as promised and worked very well for the room we purchased it for. We are very happy with this product and would purchase it again.
Date published: 2022-11-28
Rated 5 out of 5 by from Worth the wait I ordered the 13.5 x 9.5 size and waited 4 months for delivery, It was worth it! The color is exactly as shown (blue/grey) and the quality appears better than expected for what I paid. I have had it on the floor about 6 hours and it is already laying totally flat. I have already run the vacumn cleaner in anticipation of shedding but too soon to tell. A special shout out to the delivery service. They were great; easy to schedule and very courteous individuals.
Date published: 2022-11-16
Rated 5 out of 5 by from Beautiful Rug this rug is perfect for a spot in my kitchen. We have an open plan living space and needed something that will complement a mix of traditional rugs in the dining, living and entry. And this rug was perfect. As others mentioned, there is more very soft blue than gray in the rug than shows up on the photos on the website. I took a chance, based upon the other reviews, and it worked out beautifully. The other comment in previous reviews about pilling is correct. We've been vacuuming up the wool tufts every couple of days but it seems to be slowing down. I know, from past experience that putting a wool rug in a high trafficked area is not the best as the last wool rug I had in that spot became matted. So first I tried getting a cheap rug but it was so thin and refused to lay flat so we decided to replace it with a more substantial wool rug. It was the best choice we could have made. And I think the price was exceptionally good for the quality of this rug.
Date published: 2022-11-07
Rated 5 out of 5 by from Tamisa Rug I love this rug. And everyone who visits loves it. Colors are perfect. It's a soft blue-gray, with a cream and soft golds that look great with my antique brass coffee table. The wool is not fuzzing. I chose the gray/gold color.
Date published: 2022-10-03
Rated 5 out of 5 by from 9 x 12 rug Beautiful rug… just blended perfectly with existing wall color….absolutely love it!!!
Date published: 2022-08-18
Rated 5 out of 5 by from Gorgeous rug I am very pleased with my purchase. This rug is gorgeous. The colors are beautiful and the quality is great.
Date published: 2022-08-01
Rated 5 out of 5 by from Neutral muted colors The colors more more muted than I thought. You take such a big chance purchasing it online by pictures alone, and I really read the reviews. I like that the colors are more muted. I Purchased the Gold And I am happy with it. I do not find it shedding in the few weeks that we’ve had it.
Date published: 2022-06-04
Rated 5 out of 5 by from Tamisa Rug This rug looks like the picture and we are very happy with it in our living room. Don’t forget to order a pad with it.
Date published: 2022-05-07
Rated 5 out of 5 by from Beautiful rug I love Ballard Designs rugs - they're high quality and reasonably priced. This rug continues the tradition. I ordered the gray/gold. I was a bit nervouse about the gray, hoping it would have a fair amount of blue in it - and it does. To my eyes, it's as much blue as it is gray. The gold isn't too bright or harsh, it's quite soft in color. I just love it.
Date published: 2022-04-14
Rated 5 out of 5 by from Elegant! Beautiful color and quality! Feels good on my bare feet:) I really appreciated how Ballard offered a free carpet sample so I could color check before buying.
Date published: 2022-03-15
Rated 5 out of 5 by from Amazing Rug The Tamisa rug is beautiful. I purchased the gray/gold color and I just love it. The rug has a very nice mix of light gray, caramel , a splash of aqua. It looks amazing with my natural linen oatmeal colors in the room. The quality is great especially for the price. Loved it so much bought one for my daughter.
Date published: 2022-02-28
Rated 5 out of 5 by from Tamils handtufted rug Love this rug! Looks beautiful in my dining room coordinates perfectly with my furniture. Wears well, my little Pomtese runs around on it and finds it very soft for napping.
Date published: 2022-01-16
Rated 5 out of 5 by from Subtle, beautiful rug. The Tamisa rug is well-made, subtle and beautiful. The runner I purchased looks very nice in the hallway leading to my guest bedroom. I am very happy with my purchase.
Date published: 2021-12-31
Rated 5 out of 5 by from Love this rug! Beautiful rug, very soft and thick. Looks fantastic in our dining room.
Date published: 2021-12-31
Rated 5 out of 5 by from The colors are lovely and as pictured. Thus far, the rug looks great and hopefuly will wear well.
Date published: 2021-11-22
Rated 5 out of 5 by from Good quality area rug I’m very happy with the Tamisa area rug. I chose the blue/gray rugs- for both my master bedroom and bath. As other reviewers mentioned, there’s a lot of tan and gold colors in the rug; however, those colors worked nicely in my room. It’s a beautiful rug.
Date published: 2021-09-20
Rated 5 out of 5 by from Lovely rug. Really nice rug. Muted colors look great in my study .. doesn’t overwhelm but adds warmth
Date published: 2021-06-23
Rated 5 out of 5 by from Love this rug Beautiful rug. I love it. It is very soft and elegant. The colors are light blue, white gold in gray. It’s a very elegant combination.
Date published: 2021-06-13
Rated 5 out of 5 by from Carpet caper The quality and look is excellent. I needed multiple carpets for an odd shaped master and I wanted matching carpets. They are perfect. I am so happy with my carpets.
Date published: 2021-06-12
Rated 5 out of 5 by from Tamisa rug I’m happy with the purchase, the colors are beautiful and compliments each other. It’s more blue than gray much nicer than the sample I received. However the rug does shed.
Date published: 2021-06-09
Rated 5 out of 5 by from Tamisa runner rug Dense plush feel under foot, colors are subtle. Grey panel is more of a muted slate blue than a true grey. Minimal shedding. Overall very happy with the purchase.
Date published: 2021-05-13
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Product:RT510-Tamisa Hand Tufted Rug