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Tailored Storage Ottoman

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Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.

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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description. Standard Shipping This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.


Express Delivery Charges (for orders under 10 lbs.)
  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.


*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.
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Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.

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Tailored Storage Ottoman is rated 4.3 out of 5 by 15.
Rated 5 out of 5 by from Great storage ottoman After hemming and hawing for a very long time (I have trouble making decisions, it seems), we finally ordered the Tailored Storage Ottoman in Ink Velvet and are very happy with it. The velvet is soft, and the color is a deep blue with a hint of violet. It's a bit taller than our previous ottoman, so that has taken a little getting used to, but overall we love the size (wider than our previous, which means more than one person can put their feet up). The mechanism that holds the top open is great. And we were impressed with the packaging that kept it safe on it's journey to us. Only wish I'd made my decision earlier, since we had to wait for the velvet to be delivered then for the ottoman to be completed, but it was worth the wait.
Date published: 2017-02-06
Rated 5 out of 5 by from Sturdy Ottoman This ottoman is sturdy and looks beautiful in the fabric I chose. I'm pleased with this purchase.
Date published: 2016-11-10
Rated 5 out of 5 by from Love the storage Love it, more storage than I thought it would have for sure. Color was lighter than expected but not a huge deal. Very sturdy and easy to move it around if needed. It is also my boxers new favorite place to sleep.
Date published: 2015-01-22
Rated 5 out of 5 by from Tailored Storage Ottoman (RRRRROAR!!!!!) This is a beautiful piece of furniture. Today is my birthday and it just arrived!!!! I had it covered in the Cheetah print and it is STUNNING! Thanks Ballard ..so happy with this purchase :)
Date published: 2014-03-27
Rated 5 out of 5 by from Beautiful ottoman I purchased this ottoman covered in the super white twill and it turned out beautifully! It is very sturdy and solid. The upholstery and stitching are flawless. And I love the storage! The top stays open without having to hold it open. My living room has a beach cottage feel and this fits right in. We use it as the coffee table in front of the sofa and the top is nice and flat and can easily accommodate a tray yet soft enough to put your legs on when you want to lounge.
Date published: 2014-03-27
Rated 5 out of 5 by from This product fits superbly in my space Well constructed and attractive. I love the extra storage it provides. I would recommend this item to friends.
Date published: 2013-01-21
Rated 5 out of 5 by from Can't go wrong with this purchase! I love this storage bench! It has a very tailored appearance, and great features. The fabric is exactly the same as pictured on the website, and the quality of the workmanship is excellent. I use it as a coffee table in my family room, and it adds so much to the room. Highly recommend this purchase!
Date published: 2012-04-28
Rated 5 out of 5 by from Functional and Beautiful This ottoman provides a good amount of storage. We use it to store my daughter's toys and she loves to hang out on it as well. Ours is covered in burlap and it blends perfectly with our neutral decor. It is quite large so make sure you check the dimensions before ordering. Highly recommend.
Date published: 2012-03-13
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*Colors can vary from screen to screen, so it's a good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $6.00. Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:SO098-Tailored Storage Ottoman
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