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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.


Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.


Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.


Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.


In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Suzette Ceiling Mount is rated 4.6 out of 5 by 68.
Rated 5 out of 5 by from 100% Satisfied This beautiful flush mount fixture is hanging in my granddaughters bedroom and we are in love with it. It has presence but is not overwhelming. I was surprised at the weight of it. The installation was basic. 100% satisfied with this purchase.
Date published: 2021-02-27
Rated 5 out of 5 by from Just adorable! The perfect finishing touch for my daughter’s bedroom. We both love this fixture!
Date published: 2020-10-27
Rated 5 out of 5 by from Perfect fit Beautiful - wide but not to deep so it worked beautifully for upgrading an old square inset ceiling fixture I was trying to replace in a space with only 8’ ceilings. Worth every penny! It is heavy so I had it professionally installed just FYI.
Date published: 2020-10-17
Rated 5 out of 5 by from Perfect. So cute! All is well, easy to install ourselves. Just as pictured.
Date published: 2020-05-28
Rated 5 out of 5 by from This is a completely beautiful fixture I love love my new Suzette fixture. It is ,however, a heavy fixture so you might want to inspect ceiling above where this fixture needs to be mounted as you might want to caution your electrician to be sure to have a big enough box and supports to hold this fixture on your ceiling safely. mine was not prepared and so the mounting needed rather more time ,as he had to leave the job to secure the box and supports. But in the end I am completely happy with the light.
Date published: 2020-05-20
Rated 5 out of 5 by from Icing I bought this for our taproom and loved it so much i had to order one for home. Got rid of a granny white ceiling fan and replaced it with this and BAM..insta glam..love love love it! Icing!
Date published: 2020-05-09
Rated 5 out of 5 by from Love this Suzette flush mount. This light is so pretty in my guest room. It’s substantial, and the color is really rich looking. I love it.
Date published: 2020-04-28
Rated 5 out of 5 by from Soft and Elegant lighting I purchased 2 lights in silver for a stairway entry freshly painted in grey with white trim. The scallops add just the right pop of texture, tone and whimsy. I have 1 light at the base of the stairs and 1 at the top. Its soft and elegant lighting which is ok for this space and it fits the architecture of the house
Date published: 2020-04-24
Rated 5 out of 5 by from Love this Light! Purchased the silver Suzette fixture for a bathroom in 1905 house. It's perfect but be prepared because it's quite heavy.
Date published: 2020-03-02
Rated 5 out of 5 by from Ceiling Beauty This is more stunning in person. I hung in kitchen area ceiling, it’s majestic! The only thing is hanging was a bear because it’s so heavy.
Date published: 2020-01-10
Rated 5 out of 5 by from Flush mount Gorgeous light! It was bigger than expected! It works great in our kitchen!
Date published: 2019-12-31
Rated 5 out of 5 by from Love this light! Easy to install, great quality & the perfect addition to my daughter's room!
Date published: 2019-10-07
Rated 5 out of 5 by from Love it! The Suzette flushmount is perfect for our daughter’s small room (11x10). My husband easily installed it.
Date published: 2019-07-30
Rated 5 out of 5 by from Gorgeous light I bought this for a small bedroom and it is perfect---dressy, unique, and expensive looking. I can't recommend this light enough.
Date published: 2019-07-29
Rated 5 out of 5 by from Beautiful, Nice Quality I bought it about 2 months ago. It was easy to install. I ordered it in white. The light looks the same as the photos on the website.
Date published: 2019-07-05
Rated 5 out of 5 by from Perfect light fixture! I am so glad I purchased this light fixture. It is in an area that needed to be dressed up a little and this was the perfect thing!
Date published: 2019-03-25
Rated 5 out of 5 by from Gorgeous Fixture I got this fixture for my kitchen and really love it! I have gotten so many compliments on it. Was super easy to install as well.
Date published: 2018-09-05
Rated 5 out of 5 by from Quality piece! It’s even better in person-ended up buying 3 of them! Love it!
Date published: 2018-06-14
Rated 5 out of 5 by from Fantastic! I bought this light for my office, I absolutely love it. Great value.
Date published: 2017-03-02
Rated 5 out of 5 by from Ceiling mount with style It's hard to find a flush mount fixture for 8 foot ceilings with this much style. Looks great
Date published: 2017-02-18
Rated 4 out of 5 by from Fun ruffle detail-missed a bit on the finish The color is a little “brassy” (not in a good way) but the size is perfect and love the ruffle detail! It’s in a media room upstairs and works fine in that space quality seems good for the price ! Installed and keeping them
Date published: 2022-08-09
Rated 4 out of 5 by from Pretty fixture Very pretty fixture. Wish it had more light output.
Date published: 2020-10-27
Rated 4 out of 5 by from Okay I guess Pretty but kinda smaller Than expected. It doesn’t put out much light.
Date published: 2020-03-22
Rated 4 out of 5 by from Color Attractive light fixture however if you are going for the white fixture it’s a bit gray.... need to spray it for a truly white look.
Date published: 2019-09-22
Rated 4 out of 5 by from Love it! I didn’t read the reviews on this initially, but I did before writing this review and I’m surprised to see someone said it’s easy to install. It is HEAVY! The instructions inside recommend two people to install and a professional install. Unfortunately, a two person install wasn’t posdible in my space, so it was a pretty challenging install and I’ve put up dozens of fixtures over the years. The shipment was 17 lbs if that gives you an idea! If you get the gold fixture, you’ll need to grab daylight bulbs. Warm white or bright white will cast a gross orange light in the room. We used LED’s with more wattage to solve the light problem!
Date published: 2019-03-24
Rated 4 out of 5 by from Beautiful light, wish it was brighter! I bought this for my daughters bedroom, it is very pretty but definitely does not give off enough light. I think if the inside was white instead of gold it would really help make the room brighter.
Date published: 2018-01-06
Rated 4 out of 5 by from Super stylish-but doesn't light the room much Due to the design, the cute scalloped edges keep any light from coming around the top of the fixture. As a result, the top 1/3 of the room is a little dark. But the bottom 2/3rds of the room are well lit. It's a really warm light. If you're looking for a fixture that provides a lot of light-this is NOT it. We have a big window in that room, and only turn the light on at night for reading etc. So we didn't need it to be really bright. And the lesser light, is totally worth how cute this thing is!
Date published: 2017-02-28
Rated 4 out of 5 by from Beautiful and eye catching fixture Bought this for a second floor stairwell landing--it's really lovely and unique. Classic, without being boring. Highly recommend.
Date published: 2017-02-23
Rated 3 out of 5 by from Buyer Beware I installed this darling ceiling mount in my party pantry that has a slated ceiling. Because of the metal around the fixture light cannot shine on one side of the room. Had to take it down. So sad, but use on a flat ceiling and you’ll love it.
Date published: 2021-05-24
Rated 3 out of 5 by from Beautiful but installation was a nightmare Mounting the fixture on the ceiling plate was extremely difficult. But once we got it (after 3 separate attempts) it looks beautiful.
Date published: 2021-04-17
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Product:LM188-Suzette Ceiling Mount