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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Suzanne Kasler Signature 13oz Linen Wide Drapery Panel is rated
4.2 out of
5 by
41.
Rated 5 out of
5 by
Lydiasmile from
Warm pink!!I love these pink, peony, great drapes! The designers at the King of Prussia store are so helpful but I keep on going back for more. These drapes look really great with the bronze curtain rods .
Date published: 2019-10-01
Rated 5 out of
5 by
Wolfie17 from
Beautiful DrapesThe drapery panels are great quality. They are a perfect weight and drape beautifully. I steamed them and was able to train them easily.
Date published: 2019-08-31
Rated 5 out of
5 by
Krissy D from
Linen Curtain PanelsVery good quality- they look like high end custom curtains. Color is perfect!!
Date published: 2019-08-13
Rated 5 out of
5 by
MimiJJC from
Beautiful draperies!These drapes are a true heavyweight linen, lined and weighted, features not often found in ready-made drapes these days. I chose these for windows either side of my fireplace. They look elegant and were the finishing touch for my great room.
Date published: 2019-03-11
Rated 5 out of
5 by
jen786 from
Great qualityReally happy with these. They are substantial enough to drape well but still filter some light. The color was as pictured. They are a little nubby like linen should be. I only wish they had come with drapery hooks and loops sewn into the back.
Date published: 2018-03-14
Rated 5 out of
5 by
Sugartown1 from
An expensive looking drape at an affordable price..Lovely drapes...hang beautifully,and are just as described, and these drapes have considerable "body". I used them in a bedroom, and they let just the right amount of light in. I installed roller blinds behind them for a darker effect when needed in the morning and I actually sewed trim on the inside edge -top to bottom- of each drape and now they look CUSTOM MADE !! No one can believe they weren't a fortune, and so easy to install, ... would buy again.
Date published: 2017-03-11
Rated 5 out of
5 by
IamPicky from
Good quality linen drapesI am very pleased with these drapery panels! The color, flax linen, is perfect and close to what was pictured in catalog. I love that the panels are 54" width which gives more fullness. They look great and I am happy!
Date published: 2016-04-12
Rated 5 out of
5 by
MeganS from
LOVE them!We searched everywhere for orange panels that wouldn't break the bank for our baby's room. A friend found these in-store, sent me a picture, and I ordered them immediately. The weight, thickness, and feel were perfect and we love the color that they add to the room.
Date published: 2015-08-23
Rated 5 out of
5 by
MaryF from
Great color, texture and weight.I was looking for ivory panels. These were perfect, not too white...not too yellow. Have recommended to friends!
Date published: 2014-11-29
Rated 5 out of
5 by
Linda604 from
Just BeautifulThe color is perfect. The weight of the fabric and drape are perfect. I couldn't be happier with these drapes. The clip on rings work great. I put 6" between each ring.
Date published: 2014-07-30
Rated 5 out of
5 by
Designerpersonality from
I love this fabric, and the color is exactly as featured in the catalog!Excellent quality, color, weight and style with these Suzanne Kasler Linen Panels! I wouldn't expect anything less from her or Ballard Designs, and I wasn't disappointed!
Date published: 2014-05-11
Rated 5 out of
5 by
LMNOP from
Nice Quality and ColorI purchased 9 panels for a connected living/dining room and am extremely pleased with the weight, quality, drape and color (mandarin). Then hang beautifully from ring clips - the fabric is a bit thick for bunching using the pole pocket method.
Date published: 2014-03-26
Rated 4 out of
5 by
Debra Jean from
Quality Window PanelsThe panels are quality. The only criticism i have is that the pin hooks were not in the package. I made a call and customer service was apologetic and sent them out.
Date published: 2020-07-05
Rated 4 out of
5 by
Leigh N from
Linen drapeNice weighted drapery at a really great price ( Black Friday sale)
Date published: 2020-01-21
Rated 4 out of
5 by
StJoCo from
Elegant linen drapery panelsThe panels are true heavy linen. They freshened our second master suite with an understated elegance. My reason for giving 4 stars instead of 5 is that the looming process left a few scant slubs of threads. To me they aren’t noticeable and show the real nature of a natural fabric. And for the reasonable price and quality service, I am very happy with the panels.
Date published: 2019-11-17
Rated 4 out of
5 by
BethR3 from
Excellent qualityGreat quality linen panels! The color is more grey than I expected, but it works! Package folds were more difficult to remove than I expected (even after buying a new professional iron), but that's the nature of linen. Updates my room nicely!
Date published: 2019-10-09
Rated 4 out of
5 by
judyjudyjudy2015 from
Not exactly what I thought "mineral" would look likeOn my laptop screen, the color "mineral" looks like "spa". Spa, as we ALL KNOW (humorous sarcasm).... is a watery peaceful blue-green....right? What is the color mineral supposed to look like? Mineral. Hmmmm..... greenish-blue? As opposed to spa which is blueish-green. Of course. Well, on my computer I interpreted mineral as being a soft green with blue. Or blue with green. Maybe a little gray.
Arrived today. Nope. It's green. Just green. Soft green, fern green, quiet green. It's green.
Date published: 2015-12-05
Rated 4 out of
5 by
DecorAmour from
Perfect weight, hangs well, great valueThe panels have a very nice weight that is similar to custom drapes
Date published: 2015-01-08
Rated 3 out of
5 by
Lizzards1 from
Beware of length sizePurchased a pair of the charcoal 108" only to find one panel was 105" and the other 106". Good thing I measured before hanging my rod as they would have been floating above the floor.
Date published: 2018-08-18
Rated 1 out of
5 by
Anonymous from
Linen dropclothFabric is very stiff and wrinkly. Impossible to iron. It reminds me of a paint dropcloth.
Date published: 2021-03-04
Rated 1 out of
5 by
rhonda99 from
Disappointed - misled on color & no light blockingI had very high hopes for these curtains given the quality I've come to expect from Ballard. They block zero light and the color 'blanc' is much more of a pale buttercream than a slightly offwhite.
Date published: 2020-06-13
Rated 1 out of
5 by
Decochic from
Over priced and poorly madeI purchased these drapery panels and was extremely dissatisfied with the quality of the fabric. I tried spaying, steaming, ironing and starching them and could not get the wrinkles out! It was extremely hard to work with the panelist spending $300 on this product was a waste of money.
Date published: 2019-05-22
Rated 1 out of
5 by
d6wick84 from
Buyer BewareI bought 10 of these, 4 in Blanc and 6 in Flax. I sent the Blanc back because they did not match the swatch I had received prior to ordering. Now I'm returning the Flax because of the 6 Flax I could not find 2 with the same length. I finally gave up and set up a return. I've been having a lot of trouble with Ballard's and their QC on drapes. Time to buy my drapes elsewhere. I love Ballard's but QC is not the same as it used to be.
