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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Suzanne Kasler Signature 13oz Linen Tablecloth is rated 4.5 out of 5 by 11.
Rated 5 out of 5 by from Excellent Value & Quality Great heavy linen fabric. Well made table skirt with a nice cording detail at the bottom. Excellent value and quality.
Date published: 2019-10-26
Rated 5 out of 5 by from Beautiful! Ballard quality never disappoints! The color is perfect.
Date published: 2019-05-21
Rated 5 out of 5 by from Perfect fit The tablecloth fit perfectly and was even wrinkle free. The colour was better than hoped for!
Date published: 2013-07-23
Rated 4 out of 5 by from Good value Nice weight to cloth and drape. I was also unhappy with the piecing of the cloth, which should have been mentioned in the description. I distracted from the line by placing a triangular lace topper over it.
Date published: 2014-11-29
Rated 4 out of 5 by from weight is heavy, color is pretty This tablecloth is a heavy weighted linen fabric. I wouldn't use this linen to make a corded pillow, it is not a fine linen and the cord might look too thick. But as a tablecloth it is sturdy. The mandarin color is beautiful, and very much like a naval orange skin color, hard to find. Very saturated and elegant looking color. This tablecloth, like all linen, is NOT meant for the sun. If you use it indoors, don't even put it by a window that is not protected by a UV window film. It will fade, as will all fine fabric. And by all means never use regular fabric outside.
Date published: 2014-07-07
Rated 4 out of 5 by from overall very satisfied with cloth I appreciate the quality of the linen. Do wish there had been more color selection.
Date published: 2014-02-26
Rated 2 out of 5 by from Big seams & Mandarin color faded in one day. Overall I was excited by this product when it came out of the box. Once tossed over the tabletop it was clear to me that a stylist at the photoshoot had spent a considerable amount of time ironing the two very large seams. (This tablecloth is made from 3 strips of fabric.) I was shocked enough to return to the site to take a second look - and I suppose you do see it... but it was a surprise and it will be part of what you see from any angle. I put this table up for a party on Friday afternoon and tucked it into a west facing doorway to a patio to block foot traffic. I topped it off with a glass top and used it that evening. On Saturday the table came down and the fabric was sent to the cleaners. Before I tossed the fabric into the bag I noticed that the sun had bleached a tabletop sized circle in the fabric that was now 2-3 shades lighter. I'd purchased the Mandarin color. Had I known the color would evaporate that quickly (we're talking 1pm-ish to sunset here.) I think I would have opted for the white - or the lighter shades. I've used the table and cloth since and of course the circle never really gets centered so the faded spot is very apparent. My tablecloth now looks old and worn after it's first use. So while I would recommend this product - I'm scoring the mandarin color poorly. And I advise careful protected use the medium to darker tones out of the sunlight.
Date published: 2014-05-14
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Product:FT221-Suzanne Kasler Signature 13oz Linen Tablecloth