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Suzanne Kasler Signature 13oz Linen Pillow

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Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our White Glove Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home white glove service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.


Express Delivery Charges (for orders under 10 lbs.)
  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.


*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.
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Suzanne Kasler Signature 13oz Linen Pillow with Insert is rated 3.5 out of 5 by 8.
Rated 5 out of 5 by from Very satisified Pillow is very comfortable. The color was true to the picture and works well with the other pillows I have on a small sofa.
Date published: 2014-08-07
Rated 5 out of 5 by from perfect shade orabge I love my new pillow covers. The color is exactly as pictured and makes the perfect accent. I have bedside lamps that have this unusual shade of orange. I have never been disappointed with Balard Designs.
Date published: 2014-04-19
Rated 5 out of 5 by from Beautiful color I purchased 2 pillows in the mandarin color to pick up one of the colors in a hooked pillow I have, and also an apricotty lamp. Perfect on my navy and white sofa. The linen is very nice quality, so the price is fair.
Date published: 2013-07-20
Rated 4 out of 5 by from Quality pillows, fabric & construction top notch. The colors are beautiful, construction is great. I would like the option of ordering the covers only. Returned them, because they didn't match the sofa. Highly recommend.
Date published: 2016-08-20
Rated 4 out of 5 by from Nice pillow, but blanc is not white The fabric is heavy, and the piping gives it a nice, finished look so overall quality is very good. The blanc color is a light ivory and not a pure, bleached white as I expected.
Date published: 2013-08-12
Rated 3 out of 5 by from lavender fades to white My two lavender pillows were on a porch, not in direct sunlight, and out of the rain. After three months they became almost white, a kind of splotchy white. Too bad because they started out as lovely pillows.
Date published: 2014-06-16
Rated 1 out of 5 by from Disappointed I ordered this pillow in Sky; however, the color is very pale and not what I expected based on the website photo. Also disappointed in the quality of the fabric, especially considering the price. Sadly, will have to return.
Date published: 2016-06-08
Rated 1 out of 5 by from TERRIBLE purchase I've been updating our master bedroom, and this SK pillow was the last item I was waiting on to complete the new bedding look. I was so excited, right up until I saw it. Where to start? The material looks like thick, coarsely woven polyester (think 1970's and leisure suits) - nothing like the linen I was expecting. The embroidery color on the white linen was only available in cream. It turned out be sickly, faded yellow and is so pale you can't see it from a foot away. The monogram (S) doesn't remotely resemble a letter. It looks like a treble clef, and the zipper on the bottom was the only indication which way was up on it. And to top it off, the monogram isn't centered on the cover. I didn't order the insert because I have a very nice down insert the size the cover was SUPPOSED to be. It is so much too small for the insert that it doesn't even zip. Now I have to decide whether to throw good money after bad to purchase an insert for this turkey. I'm trying to decide if there's some place I'm not too embarassed to use it. It certainly won't be in the MBR. DO NOT waste your $$ on this terrible product. It certainly isn't what I was expecting as a long time Ballard customer.
Date published: 2014-07-09
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Product:FW106-Suzanne Kasler Signature 13oz Linen Pillow

Suzanne Kasler Signature 13oz Linen Pillow with Insert

Suzanne Kasler Signature 13oz Linen Pillow Cover

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