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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Suzanne Kasler Quatrefoil Border Indoor/Outdoor Rug is rated
4.6 out of
5 by
233.
Rated 5 out of
5 by
Liz12345 from
Nice outdoor rugLooks great on our front porch unde the straw mat.
Date published: 2021-06-10
Rated 5 out of
5 by
DaMc from
Rugs you NEED!These rugs are the BEST! I buy them over and over again! Stylish, great quality and East to clean. Excellent value!
Date published: 2021-05-02
Rated 5 out of
5 by
Leslie S from
Grey indoor/outdoor rugColor and pattern are beautiful. Seems to be holding up nicely in a high traffic area so far.
Date published: 2021-04-24
Rated 5 out of
5 by
Peppi from
The perfect rug!I have bought other indoor outdoor rugs, but the quality of this one is superb. It lays flat and looks exactly as pictured. It is neither too thick nor too thin, but just right!
Date published: 2021-03-14
Rated 5 out of
5 by
LOrchell from
Beautiful rugThis rug is perfect for my dining room. Really pretty and durable
Date published: 2021-03-04
Rated 5 out of
5 by
BarB748 from
Quality and Design...I'm very happy with this rug. It's one of many I 've bought from Ballard. This particular rug took several months to get to me, but I knew it was worth the wait, Because of the quality and design they're great for inside high traffic areas. Spills wipe right off and when needed we take outside and spray down with the hose.
Date published: 2021-03-03
Rated 5 out of
5 by
Adele Theresa from
Indoor outdoor rugs/Quatrefoil BorderLow maintenance and easy to clean! I have the black rug, one in kitchen and entrance hallway from garage. Theses indoor outdoor rugs really hold up to heavily trafficked areas...always looks as good as new! Love them!!! Thanks Ballard Designs!
Date published: 2021-02-01
Rated 5 out of
5 by
Lauriegal from
Real value!I had wanted the trellis pattern in Mocha, but not available so this is the same color and not too "matchy-matchy". These indoor/outdoor rugs are great - just hose them down in the driveway several times a year!
Date published: 2021-01-19
Rated 5 out of
5 by
Angela Engler from
Love my rug!I love the indoor/outdoor rugs from Ballard Designs, I own several and if I ever need another rug it will probably be another indoor/outdoor rug from Ballard Designs!
Date published: 2020-11-18
Rated 5 out of
5 by
Sams mom from
Fantastic rugIts beautiful
Feels great on your feet.I have it on my screened outdoor patio.If it gets wet it quickly drys.It coukd be great indoors also.
Date published: 2020-11-06
Rated 5 out of
5 by
Anonymous from
Perfect outdoor rugI love my rug! It looks amazing on our screened in porch. It’s a nice added touch.
Date published: 2020-10-24
Rated 5 out of
5 by
RJBC from
Outdoor rug successLove using these on my deck! So easy to use the hose to remove any dirt from shoes. Put them away during heavy pollen season and keep my eye out for squirrels unraveling the edges for their nests.
Date published: 2020-10-22
Rated 5 out of
5 by
Graywolff51 from
A winner!This is a great rug. I'm using it outside my front door. Great style and a classic design.
Date published: 2020-10-13
Rated 5 out of
5 by
Flinnster from
Great looking rug for our front doorVery pretty, well made rug. We put it on our front door step and it ties in great with our black doors and shutters! So far, the color and the overall rug, are holding up great!
Date published: 2020-10-11
Rated 5 out of
5 by
CEE J from
The perfect rugGreat for my mudroom/ laundry room paired with the document rug. Finishes off the space with warmth and doesn’t show the dirt. Love it!
Date published: 2020-10-06
Rated 5 out of
5 by
MJ Din from
Quatrefoil rugLove this rug. I have purchased this rug several times in different sizes. Great quality
Date published: 2020-09-08
Rated 5 out of
5 by
Anonymous from
Love my outdoor rug!Great rug and durability. Stayed fresh looking even after drenched in rain.
Date published: 2020-07-30
Rated 5 out of
5 by
Chilady from
Wonderful Outdoor RugRug is beautiful color and just right for our balcony. Unrolled it and put furniture on each end to stretch and straighten the “waves.” Let it sit for 3-4 days and then moved furniture into position. The rug is even, without any rolls. Love it!
Date published: 2020-06-29
Rated 5 out of
5 by
Louise B from
Outdoor RugIt’s extremely high quality. It arrived perfectly packaged and was easy to u roll. There were no creases.
We placed It under our large outdoor dining table and the border design looks beautiful. The color is a light bluish gray. Very neutral.
Date published: 2020-06-29
Rated 5 out of
5 by
1PLK from
Perfect Rug, always looks great. Nice final touchSimilar to the Ballard rug I bought 3 or 4 years ago and we needed a fresh one. Nice quality and looks great.
Date published: 2020-06-05
Rated 5 out of
5 by
Laura 0 from
Beautiful but....Beautiful rug but doesn’t stay put with the rug pad suggested for it.
Date published: 2020-06-01
Rated 5 out of
5 by
Vivian5Atlanta from
Attractive and practical rugI wanted a rug that was attractive and practical for my kitchen. A week later I spilled spaghetti sauce and I thought, "oh no,I have ruined it already" as this is one of the worst stains. However, not even a trace now.
Date published: 2020-06-01
Rated 5 out of
5 by
Beverly JDB from
New rugOur new indoor/outdoor rug fits perfectly in our front entry. Very happy with the quality of the rug.
Date published: 2020-05-29
Rated 5 out of
5 by
NH Boucher from
Outdoor Quatrefoil Area Rug-in BlackI originally bought 2 of these rigs in gray 8 -10 years ago in gray; 1 for my front porch and 1 for my patio. Liked the rigs so much that I bought it again in black this time for a refresh.
Date published: 2020-05-12
Rated 5 out of
5 by
Seesa from
My house is full of the indoor/outdoor rugs. They survive abuse from 4 dogs and 3 cats. We takes them outside and clean with garden hose and they dry quickly. Love them!!!!
Date published: 2020-05-03
Rated 5 out of
5 by
Shelley from California from
Indestructible and beautiful!I rarely write reviews but these rugs are literally amazing. I have 2 dogs and 4 children and now 3 grandchildren that are often over and have bought numerous rugs over the last 30 years to accommodate all of the traffic and these by far surpass every other rug. I finally decided to try Ballards indoor/outdoor rugs and have had 7 of them dispersed throughout my house (and 2 in our outdoor entry area) for about 2 years. They are simply indestructible and stay beautiful despite heavy use. Occasionally we have dog "accidents" or other spills and you can just take them outside and hose them off. They dry quickly and look as beautiful as the day they arrived. I am so impressed and wish I had known about them 20 years ago! Obviously they are not soft (and need non-skid mats) but if you're needing area rugs that protect the floor and last forever and can handle spills these are an amazing buy for the money! I just bought another one that's a little larger to accommodate my heaviest use area from the pool. Happy shopping!
Date published: 2020-04-29
Rated 5 out of
5 by
ctwren from
Great Little RugThis was just what I was looking for - a small rug to put in front of my desk. I love the black. It looks great!
Date published: 2020-03-22
Rated 5 out of
5 by
Bethany M from
Quatrefoil Rug 5x8 and other sizesThis is a great rug that works indoors without looking too rough. We have it in our kitchen under our eat-in kitchen table on a tile floor. It laid flight right away, is the perfect thickness (not cheap but doesn't catch under the chairs) and is a nice soft mineral colored aqua without too much turquoise, and the design is just right without competing with any fabrics/other stuff around it. I've bought these in several sizes, with one in front of our kitchen sink and another in our basement bathroom too.
Date published: 2020-03-01
Rated 5 out of
5 by
Mallory OB from
Product value, quality and versilaltyCan go inside or outside. Attractive and great value.
Date published: 2020-02-17
Rated 5 out of
5 by
M Campbell from
Would buy againSecond time purchasing this rug for my kitchen. This one will be placed in front of my kitchen sink. Lovely design, well wearing and easy to vacuum.
