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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Holiday Shipping Deadlines

Standard Shipping

Make sure your gifts arrive in time.
For standard shipping, order by December 19th at 11 p.m. EST.

Next Day Service

Need a last-minute gift?
Order by December 21st at 4 p.m. EST and select next-day delivery to receive by Christmas.
Applies to in-stock items only.

Personalized Gifts

Most personalized gifts must be ordered by December 12th at 11 p.m. EST to guarantee standard delivery by December 23rd.

Shipping Information Chart

Holiday Shipping Deadlines

Standard Shipping

Make sure your gifts arrive in time.
For standard shipping, order by
December 19th at 11 p.m. EST.

Next Day Service

Need a last-minute gift?
Order by December 21st at 4 p.m. EST and select next-day delivery to receive by Christmas.
Applies to in-stock items only.

Personalized Gifts

Most personalized gifts must be ordered by December 12th at 11 p.m. EST to guarantee standard delivery by December 23rd.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item
Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

  • Share any restrictions or
    special circumstances

  • Ensure that all items will
    fit through access points

  • Ensure pathways
    are clear

  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Suzanne Kasler Quatrefoil Border Indoor/Outdoor Rug is rated 4.6 out of 5 by 320.
Rated 5 out of 5 by from Nice rug for outdoor space I purchased this rug to replace my current one. It has lasted over ten years and still looks good. I thought I would replace it as it is faded but still serviceable. I like the style of this rug and color choices. I hope It lasts as long as the previous one!
Date published: 2023-02-22
Rated 5 out of 5 by from High Quality Outdoor Rug Exceeded my expectations! Beautiful high quality outdoor rug. So happy with my purchase!
Date published: 2023-01-12
Rated 5 out of 5 by from great rug I am such a fan of Ballard Designs indoor outdoor rugs. This rug is no exception. They look great, wear great, clean great. Color is true to the picture. Delivery is very fast.
Date published: 2023-01-07
Rated 5 out of 5 by from Great Outdoor Rug Great outdoor rug for the front porch! Used it to layer with a smaller rug- looks stylist and handles the Florida weather without fading.
Date published: 2022-12-31
Rated 5 out of 5 by from Love ❤️ I have bought numerous rugs from Ballard- very good quality. I have dogs but like my home to have the best decor. Easy cleaning with these rugs and great for high traffic areas!
Date published: 2022-11-23
Rated 5 out of 5 by from Easy and beautif in l. It looks great on my front porch. Ordering and delivery were easy.
Date published: 2022-11-07
Rated 5 out of 5 by from Suzanne Kasler Quatrefoil Indoor/Outdoor Rug Very well made and durable. It serves its purpose in the kitchen.
Date published: 2022-10-31
Rated 5 out of 5 by from Beautiful and Durable Outdoor Rug Looks wonderful and seems durable! Adds warmth to the outside living area. So glad I made this purchase.
Date published: 2022-10-03
Rated 5 out of 5 by from just right it's beautiful, I have purchased a few to know that the quality is good.
Date published: 2022-08-10
Rated 5 out of 5 by from Outdoor runner Outoor runner to keep deck cleaner of doggie footprints..works nicely.. woukd like it longer though
Date published: 2022-07-25
Rated 5 out of 5 by from Border rug Excellent quality rug. Use it indoors, at my back door entry rug.
Date published: 2022-05-31
Rated 5 out of 5 by from Beautiful deep black color We have yet to place our new area rug since we are still in process of making home updates. The color (still rolled) is beautiful and we can't wait to see it in place. We selected an indoor/outdoor type since this rug is going under the table where we eat every day. It has a surprisingly nice feel for this type of rug.
Date published: 2022-04-21
Rated 5 out of 5 by from Suzanne Kasler Quatrefoil Rug Great for our Outside Room! Its simple border design works perfectly with our new furniture and enhances the look of the room! It’s also easy care!
Date published: 2022-04-13
Rated 5 out of 5 by from Suzanne Kasler Quatrefoil Border Indoor/Outdoor Ru Ballard is my go to for style. I do like this outdoor rug. I bought in black and it dresses up my backyard perfectly. I don't know how it will hold up but for the price it's not much of an issue.
Date published: 2022-04-09
Rated 5 out of 5 by from Beautiful rug Beautiful rug. Perfect low profile rug for my entry door.
Date published: 2022-03-25
Rated 5 out of 5 by from Perfect Rugs I have ordered 5 of these rugs in difference sizes. Love them !
Date published: 2022-02-21
Rated 5 out of 5 by from Designer black rug! Using as front door rug with gray and White House with black door. Works well with black rug! Dries fast with wet weather!
Date published: 2022-02-05
Rated 5 out of 5 by from Perfect rug for outside porch This rug was just what I wanted for an outside porch. I looks beautiful. So far it is holding up well.
Date published: 2021-12-22
Rated 5 out of 5 by from Great for our lifestyle Purchased a second rug in this style. Had one in the dining room and now we have this one in the family room. Works great for our home in a rural area with our dog and young grandchildren.
Date published: 2021-12-06
Rated 5 out of 5 by from Entry rug Good looking rug for our entryway for winter—should protect wood floor from snow, salt, etc
Date published: 2021-11-24
Rated 5 out of 5 by from Love these rugs I have 3 of these in different sizes. They are great quality, and one still looks great after a year outside on our indoor patio. Highly reccomend.
Date published: 2021-10-10
Rated 5 out of 5 by from Outdoor rug It is a great looking outdoor rug I have bought this rug twice really like it
Date published: 2021-10-09
Rated 5 out of 5 by from Love it Nice quality and looks great! Using as layered rugs on a covered front porch
Date published: 2021-10-03
Rated 5 out of 5 by from Bunny approved It’s a very pretty rug and lives up to its promises. I bought it for my daughter’s room; she has two free roam bunnies who get hay all over. The rug is easy to sweep, light for carrying outside, and cleans up easily with a blast from the hose.
Date published: 2021-10-02
Rated 5 out of 5 by from Great little area rug! I really like this rug. It's durable, has held up great, easy to clean, and looks good.
Date published: 2021-08-28
Rated 5 out of 5 by from Wonderful rug I have bought these rugs before to use on my patio. They are beautiful and durable.
Date published: 2021-08-21
Rated 5 out of 5 by from Good looking rug It’s a beautiful rug. The quality is very good and the border design crisp. It came rolled instead of folded which was a big plus.
Date published: 2021-08-14
Rated 5 out of 5 by from Great rugs.... wear well This is the third rug of this collection that I have purchased. The oldest one is sea foam color and in the kitchen where it gets dirty. After a year or two, it still looks new. I wash it once in a while with a hose and brush and dish soap and it looks great with no fraying. The other two are charcoal grey and define the entryways very well. Always look neat.
Date published: 2021-07-16
Rated 5 out of 5 by from Nice outdoor rug Looks great on our front porch unde the straw mat.
Date published: 2021-06-10
Rated 5 out of 5 by from Rugs you NEED! These rugs are the BEST! I buy them over and over again! Stylish, great quality and East to clean. Excellent value!
Date published: 2021-05-02
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Product:RW198-Suzanne Kasler Quatrefoil Border Indoor\/Outdoor Rug