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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Shipping Information Chart
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Suzanne Kasler Quatrefoil Border Indoor/Outdoor Rug is rated
4.6 out of
5 by
294.
Rated 5 out of
5 by
t mackay from
Outdoor runnerOutoor runner to keep deck cleaner of doggie footprints..works nicely.. woukd like it longer though
Date published: 2022-07-25
Rated 5 out of
5 by
Sue NH from
Border rugExcellent quality rug. Use it indoors, at my back door entry rug.
Date published: 2022-05-31
Rated 5 out of
5 by
Laurie Reed from
Beautiful deep black colorWe have yet to place our new area rug since we are still in process of making home updates. The color (still rolled) is beautiful and we can't wait to see it in place. We selected an indoor/outdoor type since this rug is going under the table where we eat every day. It has a surprisingly nice feel for this type of rug.
Date published: 2022-04-21
Rated 5 out of
5 by
MLGc from
Suzanne Kasler Quatrefoil RugGreat for our Outside Room! Its simple border design works perfectly with our new furniture and enhances the look of the room! It’s also easy care!
Date published: 2022-04-13
Rated 5 out of
5 by
Frequent Ballard Friend from
Suzanne Kasler Quatrefoil Border Indoor/Outdoor RuBallard is my go to for style. I do like this outdoor rug. I bought in black and it dresses up my backyard perfectly. I don't know how it will hold up but for the price it's not much of an issue.
Date published: 2022-04-09
Rated 5 out of
5 by
Josn from
Beautiful rugBeautiful rug. Perfect low profile rug for my entry door.
Date published: 2022-03-25
Rated 5 out of
5 by
Wirt from
Perfect RugsI have ordered 5 of these rugs in difference sizes. Love them !
Date published: 2022-02-21
Rated 5 out of
5 by
Ct designer from
Designer black rug!Using as front door rug with gray and White House with black door. Works well with black rug! Dries fast with wet weather!
Date published: 2022-02-05
Rated 5 out of
5 by
Mama Ginny from
Perfect rug for outside porchThis rug was just what I wanted for an outside porch. I looks beautiful. So far it is holding up well.
Date published: 2021-12-22
Rated 5 out of
5 by
Patty R from
Great for our lifestylePurchased a second rug in this style. Had one in the dining room and now we have this one in the family room. Works great for our home in a rural area with our dog and young grandchildren.
Date published: 2021-12-06
Rated 5 out of
5 by
Avid reader from
Entry rugGood looking rug for our entryway for winter—should protect wood floor from snow, salt, etc
Date published: 2021-11-24
Rated 5 out of
5 by
Geolam from
Love these rugsI have 3 of these in different sizes. They are great quality, and one still looks great after a year outside on our indoor patio. Highly reccomend.
Date published: 2021-10-10
Rated 5 out of
5 by
Linda Mangum from
Outdoor rugIt is a great looking outdoor rug I have bought this rug twice really like it
Date published: 2021-10-09
Rated 5 out of
5 by
Lola1106 from
Love itNice quality and looks great! Using as layered rugs on a covered front porch
Date published: 2021-10-03
Rated 5 out of
5 by
HHoerst from
Bunny approvedIt’s a very pretty rug and lives up to its promises. I bought it for my daughter’s room; she has two free roam bunnies who get hay all over. The rug is easy to sweep, light for carrying outside, and cleans up easily with a blast from the hose.
Date published: 2021-10-02
Rated 5 out of
5 by
Paula from Houston from
Great little area rug!I really like this rug. It's durable, has held up great, easy to clean, and looks good.
Date published: 2021-08-28
Rated 5 out of
5 by
DBryant from
Wonderful rugI have bought these rugs before to use on my patio. They are beautiful and durable.
Date published: 2021-08-21
Rated 5 out of
5 by
Nana Kim from
Good looking rugIt’s a beautiful rug. The quality is very good and the border design crisp. It came rolled instead of folded which was a big plus.
Date published: 2021-08-14
Rated 5 out of
5 by
BLRG from
Great rugs.... wear wellThis is the third rug of this collection that I have purchased. The oldest one is sea foam color and in the kitchen where it gets dirty. After a year or two, it still looks new. I wash it once in a while with a hose and brush and dish soap and it looks great with no fraying. The other two are charcoal grey and define the entryways very well. Always look neat.
Date published: 2021-07-16
Rated 5 out of
5 by
Liz12345 from
Nice outdoor rugLooks great on our front porch unde the straw mat.
Date published: 2021-06-10
Rated 5 out of
5 by
DaMc from
Rugs you NEED!These rugs are the BEST! I buy them over and over again! Stylish, great quality and East to clean. Excellent value!
Date published: 2021-05-02
Rated 5 out of
5 by
Leslie S from
Grey indoor/outdoor rugColor and pattern are beautiful. Seems to be holding up nicely in a high traffic area so far.
Date published: 2021-04-24
Rated 5 out of
5 by
Peppi from
The perfect rug!I have bought other indoor outdoor rugs, but the quality of this one is superb. It lays flat and looks exactly as pictured. It is neither too thick nor too thin, but just right!
Date published: 2021-03-14
Rated 5 out of
5 by
LOrchell from
Beautiful rugThis rug is perfect for my dining room. Really pretty and durable
Date published: 2021-03-04
Rated 5 out of
5 by
BarB748 from
Quality and Design...I'm very happy with this rug. It's one of many I 've bought from Ballard. This particular rug took several months to get to me, but I knew it was worth the wait, Because of the quality and design they're great for inside high traffic areas. Spills wipe right off and when needed we take outside and spray down with the hose.
Date published: 2021-03-03
Rated 5 out of
5 by
Adele Theresa from
Indoor outdoor rugs/Quatrefoil BorderLow maintenance and easy to clean! I have the black rug, one in kitchen and entrance hallway from garage. Theses indoor outdoor rugs really hold up to heavily trafficked areas...always looks as good as new! Love them!!! Thanks Ballard Designs!
Date published: 2021-02-01
Rated 5 out of
5 by
Lauriegal from
Real value!I had wanted the trellis pattern in Mocha, but not available so this is the same color and not too "matchy-matchy". These indoor/outdoor rugs are great - just hose them down in the driveway several times a year!
Date published: 2021-01-19
Rated 5 out of
5 by
Angela Engler from
Love my rug!I love the indoor/outdoor rugs from Ballard Designs, I own several and if I ever need another rug it will probably be another indoor/outdoor rug from Ballard Designs!
Date published: 2020-11-18
Rated 5 out of
5 by
Sams mom from
Fantastic rugIts beautiful
Feels great on your feet.I have it on my screened outdoor patio.If it gets wet it quickly drys.It coukd be great indoors also.
Date published: 2020-11-06
Rated 5 out of
5 by
Anonymous from
Perfect outdoor rugI love my rug! It looks amazing on our screened in porch. It’s a nice added touch.
