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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Suzanne Kasler Quatrefoil Border Indoor/Outdoor Rug is rated 4.6 out of 5 by 266.
Rated 5 out of 5 by from Great for our lifestyle Purchased a second rug in this style. Had one in the dining room and now we have this one in the family room. Works great for our home in a rural area with our dog and young grandchildren.
Date published: 2021-12-06
Rated 5 out of 5 by from Entry rug Good looking rug for our entryway for winter—should protect wood floor from snow, salt, etc
Date published: 2021-11-24
Rated 5 out of 5 by from Love these rugs I have 3 of these in different sizes. They are great quality, and one still looks great after a year outside on our indoor patio. Highly reccomend.
Date published: 2021-10-10
Rated 5 out of 5 by from Outdoor rug It is a great looking outdoor rug I have bought this rug twice really like it
Date published: 2021-10-09
Rated 5 out of 5 by from Love it Nice quality and looks great! Using as layered rugs on a covered front porch
Date published: 2021-10-03
Rated 5 out of 5 by from Bunny approved It’s a very pretty rug and lives up to its promises. I bought it for my daughter’s room; she has two free roam bunnies who get hay all over. The rug is easy to sweep, light for carrying outside, and cleans up easily with a blast from the hose.
Date published: 2021-10-02
Rated 5 out of 5 by from Great little area rug! I really like this rug. It's durable, has held up great, easy to clean, and looks good.
Date published: 2021-08-28
Rated 5 out of 5 by from Wonderful rug I have bought these rugs before to use on my patio. They are beautiful and durable.
Date published: 2021-08-21
Rated 5 out of 5 by from Good looking rug It’s a beautiful rug. The quality is very good and the border design crisp. It came rolled instead of folded which was a big plus.
Date published: 2021-08-14
Rated 5 out of 5 by from Great rugs.... wear well This is the third rug of this collection that I have purchased. The oldest one is sea foam color and in the kitchen where it gets dirty. After a year or two, it still looks new. I wash it once in a while with a hose and brush and dish soap and it looks great with no fraying. The other two are charcoal grey and define the entryways very well. Always look neat.
Date published: 2021-07-16
Rated 5 out of 5 by from Nice outdoor rug Looks great on our front porch unde the straw mat.
Date published: 2021-06-10
Rated 5 out of 5 by from Rugs you NEED! These rugs are the BEST! I buy them over and over again! Stylish, great quality and East to clean. Excellent value!
Date published: 2021-05-02
Rated 5 out of 5 by from Grey indoor/outdoor rug Color and pattern are beautiful. Seems to be holding up nicely in a high traffic area so far.
Date published: 2021-04-24
Rated 5 out of 5 by from The perfect rug! I have bought other indoor outdoor rugs, but the quality of this one is superb. It lays flat and looks exactly as pictured. It is neither too thick nor too thin, but just right!
Date published: 2021-03-14
Rated 5 out of 5 by from Beautiful rug This rug is perfect for my dining room. Really pretty and durable
Date published: 2021-03-04
Rated 5 out of 5 by from Quality and Design... I'm very happy with this rug. It's one of many I 've bought from Ballard. This particular rug took several months to get to me, but I knew it was worth the wait, Because of the quality and design they're great for inside high traffic areas. Spills wipe right off and when needed we take outside and spray down with the hose.
Date published: 2021-03-03
Rated 5 out of 5 by from Indoor outdoor rugs/Quatrefoil Border Low maintenance and easy to clean! I have the black rug, one in kitchen and entrance hallway from garage. Theses indoor outdoor rugs really hold up to heavily trafficked areas...always looks as good as new! Love them!!! Thanks Ballard Designs!
Date published: 2021-02-01
Rated 5 out of 5 by from Real value! I had wanted the trellis pattern in Mocha, but not available so this is the same color and not too "matchy-matchy". These indoor/outdoor rugs are great - just hose them down in the driveway several times a year!
Date published: 2021-01-19
Rated 5 out of 5 by from Love my rug! I love the indoor/outdoor rugs from Ballard Designs, I own several and if I ever need another rug it will probably be another indoor/outdoor rug from Ballard Designs!
Date published: 2020-11-18
Rated 5 out of 5 by from Fantastic rug Its beautiful Feels great on your feet.I have it on my screened outdoor patio.If it gets wet it quickly drys.It coukd be great indoors also.
Date published: 2020-11-06
Rated 5 out of 5 by from Perfect outdoor rug I love my rug! It looks amazing on our screened in porch. It’s a nice added touch.
Date published: 2020-10-24
Rated 5 out of 5 by from Outdoor rug success Love using these on my deck! So easy to use the hose to remove any dirt from shoes. Put them away during heavy pollen season and keep my eye out for squirrels unraveling the edges for their nests.
Date published: 2020-10-22
Rated 5 out of 5 by from A winner! This is a great rug. I'm using it outside my front door. Great style and a classic design.
Date published: 2020-10-13
Rated 5 out of 5 by from Great looking rug for our front door Very pretty, well made rug. We put it on our front door step and it ties in great with our black doors and shutters! So far, the color and the overall rug, are holding up great!
Date published: 2020-10-11
Rated 5 out of 5 by from The perfect rug Great for my mudroom/ laundry room paired with the document rug. Finishes off the space with warmth and doesn’t show the dirt. Love it!
Date published: 2020-10-06
Rated 5 out of 5 by from Quatrefoil rug Love this rug. I have purchased this rug several times in different sizes. Great quality
Date published: 2020-09-08
Rated 5 out of 5 by from Love my outdoor rug! Great rug and durability. Stayed fresh looking even after drenched in rain.
Date published: 2020-07-30
Rated 5 out of 5 by from Wonderful Outdoor Rug Rug is beautiful color and just right for our balcony. Unrolled it and put furniture on each end to stretch and straighten the “waves.” Let it sit for 3-4 days and then moved furniture into position. The rug is even, without any rolls. Love it!
Date published: 2020-06-29
Rated 5 out of 5 by from Outdoor Rug It’s extremely high quality. It arrived perfectly packaged and was easy to u roll. There were no creases. We placed It under our large outdoor dining table and the border design looks beautiful. The color is a light bluish gray. Very neutral.
Date published: 2020-06-29
Rated 5 out of 5 by from Perfect Rug, always looks great. Nice final touch Similar to the Ballard rug I bought 3 or 4 years ago and we needed a fresh one. Nice quality and looks great.
Date published: 2020-06-05
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Product:RW198-Suzanne Kasler Quatrefoil Border Indoor\/Outdoor Rug