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Suzanne Kasler Postcard Comfort Mat

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Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our White Glove Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home white glove service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.


Express Delivery Charges (for orders under 10 lbs.)
  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.


*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.
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Suzanne Kasler Postcard Comfort Mat is rated 4.4 out of 5 by 16.
Rated 5 out of 5 by from Love it! I love this mat. It is so pretty and functional! Very easy to clean.
Date published: 2012-06-14
Rated 5 out of 5 by from great kitchen mat this mat is very unique and goes great on my wood floors in the kitchen. i always get compliments on it. very easy to clean. i machine washed it and let it air dry over night and its like new again. very comfy on your feet. great buy!
Date published: 2012-06-06
Rated 4 out of 5 by from Comfortable, washes well This is the second time I have bought this product, as I wore the first one out after several years of use at my kitchen sink. Water does spot it, but washing with the hose brings it back to the normal "distressed" look. I thought the spotting added to the aged look. I love my "French postcard"!
Date published: 2014-05-12
Rated 4 out of 5 by from Lovely product Not quite as white as I expected, but it is good quality and I'm glad I bought it.
Date published: 2013-11-16
Rated 4 out of 5 by from Fun kitchen mat Every time I step onto the mat I smile. It reminds me of the recent trip to France. It is comfortable on the feet. I'm enjoying this purchase.
Date published: 2012-11-19
Rated 4 out of 5 by from Beautiful but smelly The item is as shown on the picture. Good size and beautiful. However, the rubber smell was overwhelming and it took a week of leaving it on my balcony outside (I live in sunny southern california) for the smell to subside. There is still a lingering smell sometimes but at least it's bearable now.
Date published: 2012-10-17
Rated 3 out of 5 by from It's lovely, but soils & shows footprints really quickly! We ordered this to go inside our kitchen door. While it looks great, it does show tread arks from wet tennies, so we'll see how well it cleans up!
Date published: 2014-10-08
Rated 2 out of 5 by from Gets dirty quickly and doesn't clean well. I love the look of this mat very much but I cannot believe how dirty it gets so quickly. I tried to hand clean the mat and worked extra hard at doing so. The dirt spots didn't come off of it. I than took it to the laundry mat to machine wash it and there was still dirt marks on it after washing. I have not put the mat back down on the kitchen floor for fear that it will look terrible in one day. What is the trick to get this mat clean?
Date published: 2016-09-27
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Product:RM058-Suzanne Kasler Postcard Comfort Mat
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