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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $20-$40/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $20-$40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions. It's important to ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.

What to expect for Delivery

On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.

Accepting your Delivery

Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

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Suzanne Kasler Malaga Bath Accessories is rated 4.6 out of 5 by 77.
Rated 5 out of 5 by from Awesome organizer Great product, really well-made, classic modern elegant set and added organization to our vanity. I purchased 2 sets - the tray puts it all together and makes it look like decor.
Date published: 2020-07-05
Rated 5 out of 5 by from Love the items I ordered. Not only attractive but substantial.
Date published: 2020-07-02
Rated 5 out of 5 by from Perfect bathroom accessory! Classy bathroom set. Each piece is solid and made with quality and precision. So happy with this purchase!
Date published: 2020-07-01
Rated 5 out of 5 by from A Bathroom brush and holder with flair Suzanne Kasler Malaga Bathroom Brush & Holder is a must have with a mostly white-accessory bathroom. The size and shape gives the holder design flair without being "cute."
Date published: 2020-07-01
Rated 5 out of 5 by from Amazing bathroom. Love the items I ordered. Not only attractive but substantial.
Date published: 2020-06-19
Rated 5 out of 5 by from Love These! Very nice, simple, high-end hotel look. Plenty of room for mater bath or guest bath to store lots of stuff.
Date published: 2020-03-03
Rated 5 out of 5 by from Elegant and simple Adds a beautiful and elegant touch to a bathroom. Complements any decor and works with any wall color.
Date published: 2020-02-08
Rated 5 out of 5 by from Spa-Like Bath Accessory Purchased two soap dishes for our extra bathrooms. Helped give the bathrooms a Spa-like look!
Date published: 2020-02-04
Rated 5 out of 5 by from Bathroom accessories The tissue holder is excellent quality at a great price.
Date published: 2020-01-22
Rated 5 out of 5 by from Quality and design are exactly right I purchased several pieces for an updated retro (pink/green tile) bath. As the work isn't finished yet, I have not begun using the items but I am very satisfied with the quality and look of the waste basket, tissue box, soap dispenser, toilet brush and tray which I purchased.
Date published: 2020-01-02
Rated 5 out of 5 by from beautifully designed simple but elegant design for contemporary or transitional spaces
Date published: 2019-12-01
Rated 5 out of 5 by from Good Choice Definitely gives a spa appearance and feel. Arrived very well packed and timely. Nice weight and construction.
Date published: 2019-10-03
Rated 5 out of 5 by from Perfect! It's just what I wanted. Plain and simple - with excellent quality. Heavy enough to stay in place when you pull out a tissue. I love it.
Date published: 2019-09-30
Rated 5 out of 5 by from Bathroom accessories The bathroom items are well made and make the counter organized. I really like the sleek white look.
Date published: 2019-09-02
Rated 5 out of 5 by from The perfect accessories. Just what I was looking for for my renovated bathroom.
Date published: 2019-08-29
Rated 5 out of 5 by from Great purchase! Purchased the waste bin and LOVE it. It's perfect in every way - size, color, simplicity. Big hooray on this one!
Date published: 2019-07-30
Rated 5 out of 5 by from Vanity of vanities I love love my vanity set in my freshly renovated bathroom
Date published: 2019-07-13
Rated 5 out of 5 by from Great quality Love the new bath accessories. They are very heavy and good quality. They sit beautifully on my newly remodeled bathroom
Date published: 2019-07-12
Rated 5 out of 5 by from Perfect I renovated a bathroom in a very old stone house. These accessories are perfect to tie in new and old. They are better than they look in photos.
Date published: 2019-06-11
Rated 5 out of 5 by from Beautifully made. This is a very nice set....it really brightens up the bath room. I am happy with it!!
Date published: 2019-03-06
Rated 5 out of 5 by from Great look Loved my first order of these and order more. The look great
Date published: 2018-10-14
Rated 5 out of 5 by from Incredible quality I had no idea how sturdy and nice this collection was just by viewing the photos. It is incredibly well made and high quality. Nicely done! I'm buying it for every bathroom in my house.
Date published: 2018-06-11
Rated 4 out of 5 by from Looks nice, not the best quality. Looks very clean, elegant and sophisticated, hotel and spa like. Could be a little more quality considering the price of each item. My soap/lotion dispenser came in cracked on the inside and very bubbly looking both times I ordered it.
Date published: 2020-07-29
Rated 3 out of 5 by from pretty but not performing I love the shape, color and sizes of the pieces, but it doesn't hold up to moisture and bathrooms are wet! Little bubbles form in the tray where I placed glass liquid soap and lotion dispensers. Water can work its way under the tray too and the clear finish came off onto the quartz counters tops adding more scrubbing work. I will have to add little rubber stoppers underneath or something. So good for super attentive adults conscious of where water is but not other folks .
Date published: 2020-08-17
Rated 3 out of 5 by from Modern design The look is clean and sleek but very awkward using a square glass. Would have returned the set but we already used all the pieces including filling the soap dispenser. Would recommend all but the glasses.
Date published: 2019-07-29
Rated 1 out of 5 by from Beware of the soap/lotion dispenser! I ordered the entire set of products for the master bath in our new house. Although they are "plastic", they are nice looking and nicely designed. The two critiques I have are that the container for the toilet bowl brush does not have a liner to catch any leftover water on the brush (I put a plastic glass in mine and that works). Also the foundation of the brush is metal and has rusted. The pump on the soap/lotion dispenser works for a while, then just stops pumping. I read several of the reviews and I think the set was rated quite high because people had just received it and had not actually used it. I tried purchasing a replacement pump at BBB, but of course, it did not fit. Really bummed, since I wanted the whole set to match.
Date published: 2020-08-13
Rated 1 out of 5 by from New contempoary look I ordered mostly bath accessories/bin/toothbrush holder/soap dish etc. It filled a void with a new contempoary look in our remodeled bathroom.
Date published: 2020-06-29
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Product:AN218-Suzanne Kasler Malaga Bath Accessories