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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item
Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

  • Share any restrictions or
    special circumstances

  • Ensure that all items will
    fit through access points

  • Ensure pathways
    are clear

  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Suzanne Kasler Malaga Bath Accessories is rated 4.6 out of 5 by 150.
Rated 5 out of 5 by from Great quality These accessories are high quality! So neutral they will work in any bathroom color scheme or style. Substantial weight to all pieces. Highly recommend…especially if you can catch them on sale like I did!
Date published: 2021-12-26
Rated 5 out of 5 by from Beautiful Accessories I am very pleased with these accessories. They are excellent quality and have a very upscale and modern look on a bathroom counter.
Date published: 2021-12-16
Rated 5 out of 5 by from Bath accessories So elegant in my bathroom and keeps things organized
Date published: 2021-09-28
Rated 5 out of 5 by from Final touch on bathroom Update Classy, but simple bathroom accessories that don’t overwhelm. Perfect.
Date published: 2021-06-29
Rated 5 out of 5 by from Lotion dispenser I purchased the lotion dispenser specifically to use as a soap dispenser-it is simple, well made and attractive for my bathroom remodel-functions well with liquid soap so I am very happy with purchase!
Date published: 2021-05-16
Rated 5 out of 5 by from A great choice! These items look like the picture. They are simple, elegant, and heavy. Highly recommend!
Date published: 2021-03-30
Rated 5 out of 5 by from white bath accessories well made, clean looking and nice and bright addition to my bathroom
Date published: 2021-03-26
Rated 5 out of 5 by from Bath accessories Nice and sleek. It will go with many types of decor.
Date published: 2021-03-14
Rated 5 out of 5 by from Solid construction and nice! Practical, clean look and feel for the bathroom. Heft in my opinion is a sign of quality and it has some to weight to it for its purpose.
Date published: 2021-03-04
Rated 5 out of 5 by from Nice touch to the bathroom Nice and simple. Good weight to them. The set is a nice addition to the bathroom and makes the space more organized.
Date published: 2021-03-04
Rated 5 out of 5 by from Beautiful I bought several pieces for the bath off our media room which functions as a guest powder room. The clean lines work well with many decor styles. Material looks like stone not at all like a plastic. The pieces are quite heavy and very high quality. The white is a pure soft white.
Date published: 2021-01-29
Rated 5 out of 5 by from Lovely Accessories I bought two bins and two tissue covers for my newly decorated master bath and to refresh our guest bath. I was looking for accessories that were well-made, had simple, classic lines, and in a true - crisp white color. These met all my wishes. Am very happy and would recommend these products.
Date published: 2021-01-21
Rated 5 out of 5 by from Good quality. Good quality. It comes with smooth lines. Nice and plain.
Date published: 2021-01-09
Rated 5 out of 5 by from Love this set Looks so clean and pretty in our newly decorated master bath! Well made.
Date published: 2020-09-30
Rated 5 out of 5 by from Simply Beautiful ! These are simply beautiful. Very well made. Elegant. Excellent price with exceptional quality. So glad I found these. They rounded out our new bathroom.
Date published: 2020-09-25
Rated 5 out of 5 by from Great set for bathroom Terrific set that doesn’t get dirty near water. Excellent quality.
Date published: 2020-09-12
Rated 5 out of 5 by from Classy Pretty and modern and elegant. Would look great in any bathroom.
Date published: 2020-09-05
Rated 5 out of 5 by from Clean, Pure White & Well Made I bought the tumbler, tray, lotion dispenser & tissue box cover for our guest bath. I wanted something crisp & white and found that many other brands were off white even though the description said white. Ballard did not disappoint. These are pure white and very well made. Love them!
Date published: 2020-08-31
Rated 5 out of 5 by from White resin small tray. Substantial, attractive and exactly what we needed. (We use the tray to hold electric toothbrushes and a small Waterpik), keeping the vanity top neat and organized. I am considering getting other accessories, except for the squared-off tumbler, which seems impractical.
Date published: 2020-07-18
Rated 5 out of 5 by from Awesome organizer Great product, really well-made, classic modern elegant set and added organization to our vanity. I purchased 2 sets - the tray puts it all together and makes it look like decor.
Date published: 2020-07-05
Rated 5 out of 5 by from Love the items I ordered. Not only attractive but substantial.
Date published: 2020-07-02
Rated 5 out of 5 by from Perfect bathroom accessory! Classy bathroom set. Each piece is solid and made with quality and precision. So happy with this purchase!
Date published: 2020-07-01
Rated 5 out of 5 by from A Bathroom brush and holder with flair Suzanne Kasler Malaga Bathroom Brush & Holder is a must have with a mostly white-accessory bathroom. The size and shape gives the holder design flair without being "cute."
Date published: 2020-07-01
Rated 5 out of 5 by from Amazing bathroom. Love the items I ordered. Not only attractive but substantial.
Date published: 2020-06-19
Rated 5 out of 5 by from Love These! Very nice, simple, high-end hotel look. Plenty of room for mater bath or guest bath to store lots of stuff.
Date published: 2020-03-03
Rated 5 out of 5 by from Elegant and simple Adds a beautiful and elegant touch to a bathroom. Complements any decor and works with any wall color.
Date published: 2020-02-08
Rated 5 out of 5 by from Spa-Like Bath Accessory Purchased two soap dishes for our extra bathrooms. Helped give the bathrooms a Spa-like look!
Date published: 2020-02-04
Rated 5 out of 5 by from Bathroom accessories The tissue holder is excellent quality at a great price.
Date published: 2020-01-22
Rated 5 out of 5 by from Quality and design are exactly right I purchased several pieces for an updated retro (pink/green tile) bath. As the work isn't finished yet, I have not begun using the items but I am very satisfied with the quality and look of the waste basket, tissue box, soap dispenser, toilet brush and tray which I purchased.
Date published: 2020-01-02
Rated 5 out of 5 by from beautifully designed simple but elegant design for contemporary or transitional spaces
Date published: 2019-12-01
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