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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Suzanne Kasler Jacque Bracket is rated 4.8 out of 5 by 79.
Rated 5 out of 5 by from Pretty decorative touch for my entry way! Love these! I ordered a pair and love the VM look. Very happy with the purchase.
Date published: 2021-03-14
Rated 5 out of 5 by from Beautiful sconces! The quality and the craftsmanship is second to none.
Date published: 2021-03-09
Rated 5 out of 5 by from Suzanne Kasler Jacque Brackets These little shelves are absolutely precious. I bought several and plan to use them as a group.
Date published: 2021-03-07
Rated 5 out of 5 by from Great product, I would order again! Beautiful, quality, easy to install. I ordered one of each size and love them on my wall.
Date published: 2021-03-05
Rated 5 out of 5 by from Beautiful! Love how these shelves look in a collection framing a mirror!
Date published: 2021-03-03
Rated 5 out of 5 by from Love this shelf Love it. Very sturdy. Looks great in my laundry room
Date published: 2021-03-01
Rated 5 out of 5 by from Pretty bracket Love it. It is attractive and a modern take on a traditional wall accessory. I cannot wait to hang it.
Date published: 2021-01-21
Rated 5 out of 5 by from Lovely pieces This bracket is lovely— I ordered two to place in the midst of my plate wall. The only issue is that one is slightly smaller (only 1/4 inch)
Date published: 2020-09-03
Rated 5 out of 5 by from Love these brackets! Very nice brackets, the color is very off-white. Beautifully constructed and looks great.
Date published: 2020-06-24
Rated 5 out of 5 by from Love these! These were used in a wall grouping and they worked perfectly!
Date published: 2020-04-15
Rated 5 out of 5 by from Jacque Bracket Purchased the large white Jacque Bracket to fill in an empty wall space. It is perfect!
Date published: 2020-02-20
Rated 5 out of 5 by from Beautiful finish but needs longer screws Beautiful finish! Included screws were a bit too short to truly hold the piece to the wall, but my handy husband pulled some from his hardware stash and switched them out.
Date published: 2020-01-08
Rated 5 out of 5 by from Wonderful style that would accent any decor. I purchased two of the larger size. The mango wood is so pretty and this design will enhance my oriental sitting room. The current colors of blue and white oriental jars, blue and tan upholstery, large oriental art surrounded by bird prints will be accented with this bracket supporting a Chinese red lacquered box. That shade of red livens up the decor. I love these brackets!
Date published: 2019-10-08
Rated 5 out of 5 by from Perfect Small Love this small, lightweight lovely shelf. Easy to install. Fits all decor.
Date published: 2019-05-21
Rated 5 out of 5 by from Beautiful Shelves I bought a large white bracket, and 2 small natural brackets. They are classy and unique! I love them!! Thank you Ballard for your beautiful products and fast shipping! I love Ballard Designs!!
Date published: 2019-01-03
Rated 4 out of 5 by from Beautiful design, runs small in size Love the design! The "large" was a little smaller than I expected. Would love to see this product in white.
Date published: 2021-10-05
Rated 4 out of 5 by from Nice Very nice. Just a tad smaller than I thought they would be.
Date published: 2021-09-26
Rated 4 out of 5 by from Recommend They look great in my foyer! Nice quality, but a little hard to install.
Date published: 2020-04-09
Rated 4 out of 5 by from Suzanne Kasler Jacque Bracket I love the wall brackets. The only problem I had was when I unpacked them both brackets had some of the paint chipped off. I plan to keep them and repaint both brackets.
Date published: 2020-03-23
Rated 4 out of 5 by from Overpriced Still too pricey for these small things but a lot of their stuff is
Date published: 2019-12-28
Rated 3 out of 5 by from sconces They are pretty but not worth the price I paid. I could've purchased these elsewhere much cheaper if I had looked further.
Date published: 2020-03-10
Rated 2 out of 5 by from Unattractive Finish The finish on the white shelf is actually a peachy-toned off-white, and it is rubbed and cracked in spots for a distressed, “shabby chic“ look. I was under the impression that it would have clean white paint coat on it and I am not thrilled with the look.
Date published: 2020-06-28
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Product:WS942-Suzanne Kasler Jacque Bracket